Jul 8, 2013, 11:43 am
Last edit by: FLYGVA
Recent discussion (After January 01, 2016) could be found in this thread.
Most important points to consider for a valid BRG:
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
Most important points to consider for a valid BRG:
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
New IHG Best Rate Guarantee - Discussion & Feedback
Nov 1, 2012, 11:29 am
#2266
Join Date: Jul 2005
Location: Manchester, UK
Programs: IHG Spire Ambassador, HH Diamond
Posts: 948
Nov 1, 2012, 11:56 am
#2267
Join Date: Oct 2010
Location: Santa Barbara, CA
Posts: 1,277
I've never tried it, but it seems like the kind of thing they'd want to do. If the BRG desk can't help, you might be able to try with the hotel directly.
Nov 1, 2012, 12:55 pm
#2268
Join Date: Nov 2007
Programs: LH*G, FB*G, IC *free minibar*, SLH, RC 5C-Club, LHW, and a lot of others
Posts: 536
New IHG Best Rate Guarantee - Discussion & Feedback
Got a BRG in GRU, Paris n nyc 
... Looking forward to stay in some nice suites for free^^
... Looking forward to stay in some nice suites for free^^
Nov 1, 2012, 12:57 pm
#2269
Join Date: Nov 2007
Programs: LH*G, FB*G, IC *free minibar*, SLH, RC 5C-Club, LHW, and a lot of others
Posts: 536
New IHG Best Rate Guarantee - Discussion & Feedback
Once before my BRG got finally aproved, the agent came back to me n asked explicitely for the 2nd persons name to verify the 50miles clause! Kinda strange to check that like this lol
Nov 1, 2012, 6:09 pm
#2270
Join Date: Sep 2008
Posts: 39
Hi, im visiting NY in Jan for 5 days, are you guys booking 2 nights at ADV non-refundable rate or booking refundable rates for just the 1 night?
If so would I be able to do it for my first night, then book 3 normal nights then my wife book a BRG on the last night in the same hotel?
If so would I be able to do it for my first night, then book 3 normal nights then my wife book a BRG on the last night in the same hotel?
Nov 2, 2012, 1:27 pm
#2271
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
They did it even before the 50 miles thing! I think they just wanna make sure that you don't sell your room to someone else.
Nov 3, 2012, 12:57 pm
#2273
Join Date: Mar 2012
Location: HAM
Programs: A few
Posts: 213
Not sure if this info was anywhere on the last pages, so maybe someone can help:
Have an approved BRG, but discovered a better room for the same night with a valid BRG competing offer.
If I now cancel the room of the first BRG claim (full flexible), book the new room for the same date, and send a new BRG claim, would it be denied?
As I canceled the first BRG room, they should not be able to deny the claim. Except if they are really strict on 'One date, one person, one claim' - which I always understood under the premise that you try multiple BRGs, without cancelling them.
Anyone have any experience on this?
Have an approved BRG, but discovered a better room for the same night with a valid BRG competing offer.
If I now cancel the room of the first BRG claim (full flexible), book the new room for the same date, and send a new BRG claim, would it be denied?
As I canceled the first BRG room, they should not be able to deny the claim. Except if they are really strict on 'One date, one person, one claim' - which I always understood under the premise that you try multiple BRGs, without cancelling them.
Anyone have any experience on this?
Nov 3, 2012, 1:07 pm
#2274
Join Date: Oct 2009
Programs: ,BW Rewards, Skymiles, Aeroplan, SPG, IHG, Marriott, Club Carlson, Alaska Airlines
Posts: 256
Not sure if this info was anywhere on the last pages, so maybe someone can help:
Have an approved BRG, but discovered a better room for the same night with a valid BRG competing offer.
If I now cancel the room of the first BRG claim (full flexible), book the new room for the same date, and send a new BRG claim, would it be denied?
As I canceled the first BRG room, they should not be able to deny the claim. Except if they are really strict on 'One date, one person, one claim' - which I always understood under the premise that you try multiple BRGs, without cancelling them.
Anyone have any experience on this?
Have an approved BRG, but discovered a better room for the same night with a valid BRG competing offer.
If I now cancel the room of the first BRG claim (full flexible), book the new room for the same date, and send a new BRG claim, would it be denied?
As I canceled the first BRG room, they should not be able to deny the claim. Except if they are really strict on 'One date, one person, one claim' - which I always understood under the premise that you try multiple BRGs, without cancelling them.
Anyone have any experience on this?
Nov 3, 2012, 1:10 pm
#2275
Join Date: Oct 2009
Programs: ,BW Rewards, Skymiles, Aeroplan, SPG, IHG, Marriott, Club Carlson, Alaska Airlines
Posts: 256
Not sure if this info was anywhere on the last pages, so maybe someone can help:
Have an approved BRG, but discovered a better room for the same night with a valid BRG competing offer.
If I now cancel the room of the first BRG claim (full flexible), book the new room for the same date, and send a new BRG claim, would it be denied?
As I canceled the first BRG room, they should not be able to deny the claim. Except if they are really strict on 'One date, one person, one claim' - which I always understood under the premise that you try multiple BRGs, without cancelling them.
Anyone have any experience on this?
Have an approved BRG, but discovered a better room for the same night with a valid BRG competing offer.
If I now cancel the room of the first BRG claim (full flexible), book the new room for the same date, and send a new BRG claim, would it be denied?
As I canceled the first BRG room, they should not be able to deny the claim. Except if they are really strict on 'One date, one person, one claim' - which I always understood under the premise that you try multiple BRGs, without cancelling them.
Anyone have any experience on this?
Nov 4, 2012, 2:25 am
#2277
Join Date: Sep 2010
Programs: AZ FA+, A3 G, AB G | IHG RA, HGP D, FPC P, Accor P, BW D, HH D, Eleva, GHA P, 1862 Voyager
Posts: 1,852
Hey guys,
Need some advice here.
Have a brg I booked 60+ hours ago, the brg team keeps replying they need more time to check the rate. My cut off timing to cancel is in 7 hours, what should I do?
Appreciate th advice. Thanks
Need some advice here.
Have a brg I booked 60+ hours ago, the brg team keeps replying they need more time to check the rate. My cut off timing to cancel is in 7 hours, what should I do?
Appreciate th advice. Thanks
Nov 4, 2012, 2:35 am
#2278
Join Date: Aug 2005
Programs: UA*G(1K), PC Diamond Amb, Marriott Titanium, Accor Platinum
Posts: 4,672
In any case, I'm sure the lower rate won't be available in 7 hours, independent from the outcome of your BRG.
HTB.
Nov 4, 2012, 2:57 am
#2279
Join Date: Sep 2010
Programs: AZ FA+, A3 G, AB G | IHG RA, HGP D, FPC P, Accor P, BW D, HH D, Eleva, GHA P, 1862 Voyager
Posts: 1,852
Yes the rate is no longer available - the 3rd party site doesn't show any rates anymore as its less than 24 hours.
Can this be used to invalidate the claim? That's really not fair if so, I submitted almost 3 days ago
Can this be used to invalidate the claim? That's really not fair if so, I submitted almost 3 days ago
Nov 4, 2012, 4:39 am
#2280
Join Date: Sep 2010
Programs: AZ FA+, A3 G, AB G | IHG RA, HGP D, FPC P, Accor P, BW D, HH D, Eleva, GHA P, 1862 Voyager
Posts: 1,852
Ok called in and it got approved already.
Will report another story soon about a 415 GBP approved claim that I cancelled!
Will report another story soon about a 415 GBP approved claim that I cancelled!