Hyatt.Com - Website Problems
Jan 6, 2010 | 8:47 am
#46
Join Date: Aug 2001
Location: SFO
Programs: AC SE, AA EXP MM, BA Silver, UA Gold MM, Hyatt Glob, Marriott Titanium, HH Dia, IHG Plat
Posts: 4,967
2010 Stay Count Apparently Exaggerated
I have 3 stays so far in 2010, which makes 6 with the Stays Count Double promotion. The website, however, shows 7 stays. It would be nice if that was the official number, but I'm wary of relying on it. So I called GP Customer Service. They said 6 is the correct number. Has anyone else had this problem?
Jan 10, 2010 | 3:07 am
#47
Join Date: Jan 2010
Location: ORD & Southwest Michigan
Programs: UA Premier Gold, Hyatt Diamond, HHonors Gold
Posts: 47
The system integration between the Gold Passport Site, the Hyatt.com site, the e-Concierge site, and the new "eStandby" upgrade site seems nonexistent. Not only are the systems built by different vendors but also the user experience/look & feel is also inconsistent.
Hyatt really needs to streamline this so we can access all of our info in one location without having all these log-in/out errors. I get the "Please log-in" error (when I am logged in) about 30% of the time.
There is also an issue with the "account detail" data is not always showing up. It often tells me I have no future reservations when I have a bunch of them.
Hyatt has a job posting for a "Web Project Manager" in their corporate offices in Chicago. As a Diamond member and all the time I've spent with their website, I seriously considered applying. Plus I have years of Silicon Valley e-Commerce & IT experience. Hmmm, I wonder what the perks are for corporate employees.
Hyatt really needs to streamline this so we can access all of our info in one location without having all these log-in/out errors. I get the "Please log-in" error (when I am logged in) about 30% of the time.
There is also an issue with the "account detail" data is not always showing up. It often tells me I have no future reservations when I have a bunch of them.
Hyatt has a job posting for a "Web Project Manager" in their corporate offices in Chicago. As a Diamond member and all the time I've spent with their website, I seriously considered applying. Plus I have years of Silicon Valley e-Commerce & IT experience. Hmmm, I wonder what the perks are for corporate employees.
Jan 10, 2010 | 4:53 am
#48
Join Date: May 2007
Location: NC
Programs: Marriott LT Plat, Hyatt Platinum
Posts: 2,881
[QUOTE=linuxchick]The system integration between the Gold Passport Site, the Hyatt.com site, the e-Concierge site, and the new "eStandby" upgrade site seems nonexistent. Not only are the systems built by different vendors but also the user experience/look & feel is also inconsistent.
Hyatt really needs to streamline this so we can access all of our info in one location without having all these log-in/out errors. I get the "Please log-in" error (when I am logged in) about 30% of the time.
There is also an issue with the "account detail" data is not always showing up. It often tells me I have no future reservations when I have a bunch of them.
Hyatt has a job posting for a "Web Project Manager" in their corporate offices in Chicago. As a Diamond member and all the time I've spent with their website, I seriously considered applying. Plus I have years of Silicon Valley e-Commerce & IT experience. Hmmm, I wonder what the perks are for corporate employees.
(bolding by me)
If you only get that message 30% of the time you are about 50% ahead of me. It is unbelievable.
I hear they are great. Please apply. Please. ^
Hyatt really needs to streamline this so we can access all of our info in one location without having all these log-in/out errors. I get the "Please log-in" error (when I am logged in) about 30% of the time.
There is also an issue with the "account detail" data is not always showing up. It often tells me I have no future reservations when I have a bunch of them.
Hyatt has a job posting for a "Web Project Manager" in their corporate offices in Chicago. As a Diamond member and all the time I've spent with their website, I seriously considered applying. Plus I have years of Silicon Valley e-Commerce & IT experience. Hmmm, I wonder what the perks are for corporate employees.
(bolding by me)
If you only get that message 30% of the time you are about 50% ahead of me. It is unbelievable.
I hear they are great. Please apply. Please. ^
Last edited by sophiegirl; Jan 10, 2010 at 5:02 am
Jan 10, 2010 | 5:24 am
#49
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,664
Discounted hotel rates
The system integration between the Gold Passport Site, the Hyatt.com site, the e-Concierge site, and the new "eStandby" upgrade site seems nonexistent. Not only are the systems built by different vendors but also the user experience/look & feel is also inconsistent.
Hyatt really needs to streamline this so we can access all of our info in one location without having all these log-in/out errors. I get the "Please log-in" error (when I am logged in) about 30% of the time.
There is also an issue with the "account detail" data is not always showing up. It often tells me I have no future reservations when I have a bunch of them.
Hyatt has a job posting for a "Web Project Manager" in their corporate offices in Chicago. As a Diamond member and all the time I've spent with their website, I seriously considered applying. Plus I have years of Silicon Valley e-Commerce & IT experience. Hmmm, I wonder what the perks are for corporate employees.
Hyatt really needs to streamline this so we can access all of our info in one location without having all these log-in/out errors. I get the "Please log-in" error (when I am logged in) about 30% of the time.
There is also an issue with the "account detail" data is not always showing up. It often tells me I have no future reservations when I have a bunch of them.
Hyatt has a job posting for a "Web Project Manager" in their corporate offices in Chicago. As a Diamond member and all the time I've spent with their website, I seriously considered applying. Plus I have years of Silicon Valley e-Commerce & IT experience. Hmmm, I wonder what the perks are for corporate employees.
Jan 10, 2010 | 7:34 am
#50
Moderator: LGBTQ+ Travel & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,301
Jan 10, 2010 | 11:34 am
#51
Join Date: Jan 2010
Location: NYC
Programs: Hilton Diamond, SPG Gold Elite, Marriott Gold Elite, Hyatt Discoverist, Best Western Diamond Select
Posts: 202
The system integration between the Gold Passport Site, the Hyatt.com site, the e-Concierge site, and the new "eStandby" upgrade site seems nonexistent. Not only are the systems built by different vendors but also the user experience/look & feel is also inconsistent.
Hyatt really needs to streamline this so we can access all of our info in one location without having all these log-in/out errors. I get the "Please log-in" error (when I am logged in) about 30% of the time.
There is also an issue with the "account detail" data is not always showing up. It often tells me I have no future reservations when I have a bunch of them.
Hyatt has a job posting for a "Web Project Manager" in their corporate offices in Chicago. As a Diamond member and all the time I've spent with their website, I seriously considered applying. Plus I have years of Silicon Valley e-Commerce & IT experience. Hmmm, I wonder what the perks are for corporate employees.
Hyatt really needs to streamline this so we can access all of our info in one location without having all these log-in/out errors. I get the "Please log-in" error (when I am logged in) about 30% of the time.
There is also an issue with the "account detail" data is not always showing up. It often tells me I have no future reservations when I have a bunch of them.
Hyatt has a job posting for a "Web Project Manager" in their corporate offices in Chicago. As a Diamond member and all the time I've spent with their website, I seriously considered applying. Plus I have years of Silicon Valley e-Commerce & IT experience. Hmmm, I wonder what the perks are for corporate employees.
I finally called a few days ago and they said I was the only person to report this issue, and confirmed to me that my GP number was indeed mysteriously detaching itself from my reservations even though the numerous confirmations all clearly stated it. They reattached it themselves over the phone, and it's still there. Fingers crossed...
Oh, and I also always got caught in the endless "you're already logged in" circle of death, until I made a point of logging out each and every visit. That worked!
Jan 11, 2010 | 9:56 am
#52
Join Date: Feb 2004
Location: DFW
Programs: AA ExPlat, Marriott Titanium, IHG Diamond
Posts: 3,261
hyatt.com##div#HyattMapContainer
Jan 11, 2010 | 10:44 am
#53
Join Date: Jan 2010
Location: NYC
Programs: Hilton Diamond, SPG Gold Elite, Marriott Gold Elite, Hyatt Discoverist, Best Western Diamond Select
Posts: 202
Type about:config in address bar
Scroll down to browser.backspace_action and double-click to bring up dialog box
Type 2 as the value when dialog box comes up
Jan 17, 2010 | 1:35 am
#54
Join Date: Nov 2008
Location: 35 38' 23.2"N 139 37' 54.87"E Starbucks
Programs: Delta splat ! SPG plat . Hyatt Diamond . UA 1P
Posts: 96
what website ?
Jan 17, 2010 | 6:02 am
#55
Join Date: May 2004
Location: PWM
Programs: Marriott Platinum Hyatt Diamond Hilton Gold SPG Gold National Executive Avis Preferred Hertz Gold
Posts: 633
I haven't been able to log into the Hyatt.com website for the past 5/6 hours.
Jan 17, 2010 | 6:28 am
#56
Join Date: Jul 2009
Location: DCA/ ATL
Programs: IHG Platinum/ DL Silver
Posts: 134
Jan 17, 2010 | 6:31 am
#57
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: New Jersey
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 47,407
The website says they're down for maintenance. Doesn't say for how long.
Jan 17, 2010 | 7:31 am
#58
FlyerTalk Evangelist
Join Date: Jan 2006
Location: SFO
Programs: AA ExPlat,EX-UA 1K, Hyatt Diamond, SPG Plat,
Posts: 12,212
Website down from last night around 11 p.m.
Jan 27, 2010 | 11:12 am
#59
Join Date: May 2006
Location: BOS and ...
Programs: UA 2MM; AA 1.5MM; DL .5MM; Hyatt GP 1M; HH Gold; CP/Rad. Gold; Miracle Fruit-su Club
Posts: 9,961
No way into My Account since daylight on the east coast today...
"Gateway Timeout
The proxy server did not receive a timely response from the upstream server."
"Gateway Timeout
The proxy server did not receive a timely response from the upstream server."
Jan 27, 2010 | 1:29 pm
#60
Suspended
Join Date: Dec 2004
Posts: 613
I've been getting that message off and on the last couple of days from the west coast. The site will work fine for a while, then I'll get that message for a while (or the page will just time out), then it just starts working again.