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Old Feb 4, 2010 | 9:37 pm
  #91  
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FYI - For anyone who's account has been down this last week, it seems to be working now (at least I'm now able to login again for the first time in over 7 days).
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Old Feb 6, 2010 | 8:06 am
  #92  
 
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I haven't been able to connect to the website--will they ever get this site working correctly?
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Old Feb 6, 2010 | 8:08 am
  #93  
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Seems like it's down for maintenance again...
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Old Feb 6, 2010 | 8:09 am
  #94  
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Originally Posted by crystak
Seems like it's down for maintenance again...
Yes.
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Old Feb 6, 2010 | 8:12 am
  #95  
 
Join Date: May 2006
Location: Chicago
Programs: AA ExP, Hyatt Diamond, MR Platinum, PC Platinum, SPG Platinum, HH Gold
Posts: 498
Maybe they are coming up with a new great promo and the website could not handle all the goodies in it!
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Old Feb 6, 2010 | 9:18 am
  #96  
 
Join Date: May 2004
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Posts: 633
Now I can get on the site--however it won't take me to my stays page.
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Old Feb 6, 2010 | 3:04 pm
  #97  
 
Join Date: May 2004
Location: PWM
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Posts: 633
Still not able to sign in---since very early this morning.
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Old Feb 6, 2010 | 3:27 pm
  #98  
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Originally Posted by derby44
Still not able to sign in---since very early this morning.
What does it do when it won't let you sign in? Does it just hang or do you get a specific error?

My account didn't work for about 7 days (hanging on logon and getting gateway timeout errors), but it's finally working again now, and is working just fine for me this morning.
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Old Feb 6, 2010 | 4:21 pm
  #99  
 
Join Date: May 2004
Location: PWM
Programs: Marriott Platinum Hyatt Diamond Hilton Gold SPG Gold National Executive Avis Preferred Hertz Gold
Posts: 633
I click on Gold Passport then enter my password--- click on sign in---and nothing happens---no message---nothing---no response.
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Old Feb 6, 2010 | 4:30 pm
  #100  
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Originally Posted by derby44
I click on Gold Passport then enter my password--- click on sign in---and nothing happens---no message---nothing---no response.
Try logging out completely first by clicking on "I am not [your name]" then logging in from scratch using your username and password. You may have to click the "I am not [your name]" link twice for it to log you out.

When i try to logon and it has saved my username, I get the same problem as you (it gets some javascript error).

But if i logout completely first, then logon works fine for me.
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Old Feb 7, 2010 | 2:38 am
  #101  
 
Join Date: May 2004
Location: PWM
Programs: Marriott Platinum Hyatt Diamond Hilton Gold SPG Gold National Executive Avis Preferred Hertz Gold
Posts: 633
Thumbs up

Thanks oc2005--I followed your instructions and was able to get in. I appreciate your help.
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Old Feb 7, 2010 | 8:35 am
  #102  
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Originally Posted by derby44
Thanks oc2005--I followed your instructions and was able to get in. I appreciate your help.
No problem; I'm glad it worked!
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Old Feb 16, 2010 | 8:56 am
  #103  
 
Join Date: Oct 2009
Location: Denver
Programs: UA 1P, Hilton Diamond, Hyatt Diamond
Posts: 17
no Andaz hotels on GP's past stay credit request page?

GP website saying pick the hotel you stayed at and there is no Andaz WH, even when selecting West Hollywood, CA...this is for missing past stay credit...guess it will take a call to GP.
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Old Mar 4, 2010 | 1:10 pm
  #104  
 
Join Date: Nov 2009
Location: Minnesota
Programs: Hyatt Diamond, Hertz Gold
Posts: 154
Anyone having problems with the gp website?

Just tried to log on to the Gold Points website and cannot get anywhere. Is there issues going on? OR is it just my computer
Thanks
Woody
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Old Mar 4, 2010 | 1:41 pm
  #105  
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No problems here.

Try Goldpassport.com

Last edited by bbbb; Mar 4, 2010 at 1:53 pm
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