Hyatt.Com - Website Problems
Aug 3, 2009 | 11:08 am
#16
Join Date: Jul 2003
Posts: 803
1:00 EDT Monday, August 3,2009. Wont't connect to GP site. Problems for past hour.
Aug 3, 2009 | 11:41 am
#17
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: New Jersey
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 47,407
FWIW - I spoke to the folks in customer service and Hyatt is well aware the site isn't working well. As a matter of fact, the poor rep I spoke to sounded totally fed up with it.
I spoke with someone again today, and she said they are trying to get it fixed but don't have any idea when it will actually be fixed.
I'm just happy it only took me 10 minutes to get into my account today
I spoke with someone again today, and she said they are trying to get it fixed but don't have any idea when it will actually be fixed.
I'm just happy it only took me 10 minutes to get into my account today
Aug 13, 2009 | 9:13 am
#18
Join Date: Jan 2005
Programs: AC SE100K MM, Accor Plat
Posts: 219
I am also getting this and can't figure out any way around it. I have tried changing it back but it keeps reverting from 22:30 to 10:30 on a booking I have for Waikiki.
Aug 21, 2009 | 9:35 am
#19
Join Date: Dec 2006
Location: San Francisco
Posts: 407
Hyatt.com, GoldPassport.com, HyattPlace.com, HyattSummerfieldSuites.com, Andaz.com and HyattVacationClub.com are currently down for maintenance.
We apologize for the inconvenience. To make a reservation, please contact us using the link below.
We apologize for the inconvenience. To make a reservation, please contact us using the link below.
Aug 21, 2009 | 9:38 am
#20
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: New Jersey
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 47,407
It was very slow when I was checking rates a few hours ago.
Aug 26, 2009 | 5:48 pm
#21
Join Date: May 2007
Location: NC
Programs: Marriott LT Plat, Hyatt Platinum
Posts: 2,881
connects me to a res system that features ALL hotels in the city????
signed in to view a reservation- tried to add a night, so site took me to the hotel - which then took me to an international siteI (kind of like travelocity) that showed every hotel in the city...not every hyatt property - every hotel.
Nov 27, 2009 | 11:45 am
#22
Join Date: Mar 2000
Posts: 5,658
Hyatt.com sign in difficulty?
Do you have alike problem: after signing in, it responds that are already signed in, but does not let you see your GP account? Anyway to avoid this issue?
Nov 27, 2009 | 1:12 pm
#23
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS Plat, AA EP, Bonvoy Plat, Hilton Dia, Hyatt Glob, IHG Plat, ...
Posts: 21,525
A session already exists, and the username and/or password you have given differ from those of the currently authenticated user. Logging out the currently authenticated session.
I *am* able to log into the mobile site on my iPhone, though.
Dec 5, 2009 | 10:12 am
#24
Join Date: Mar 2000
Posts: 5,658
When are they going to fix these issues?
Dec 5, 2009 | 2:24 pm
#25
Join Date: Apr 2004
Location: Scottsdale, AZ
Programs: AA 2MM - UA 1P / Hyatt Diamond - SPG Plat / Hertz 5* - Avis 1st
Posts: 3,933
Ah, well, Starwood has fine hotels as alternative on my itinerary for January, so I guess I will stay with them...
Dec 5, 2009 | 10:07 pm
#26
Join Date: Nov 2008
Location: BKK/NRT
Programs: BA*G, UA1K, SPG-P, HH-G, GP-D, IC-RA
Posts: 783
I am not sure if it is hyatts problem or my computer problem, but I usually have to try 3 or 4 times before logging in successfully. I also cannot book FFN stays online and I have to call CS. The CS rep told me it was probably my computer problem because nobody else reported the same problem.
Dec 6, 2009 | 12:54 am
#27
Join Date: Jun 2006
Location: Asia
Programs: RVT 1K
Posts: 885
The website now says I have no reservations when I have three.... 
Dec 6, 2009 | 4:21 am
#28
Join Date: Dec 2009
Posts: 50
Can't check availability (and thus can't book hotels) on hyatt.com...
anyone else getting this issue?
anyone else getting this issue?
Dec 6, 2009 | 10:07 am
#29
Join Date: Mar 2000
Posts: 5,658
Today for some folks do not show any future reservations.
Dec 6, 2009 | 2:46 pm
#30
Join Date: Mar 2009
Location: MCI
Programs: Hyatt Diamond, Hilton, Marriott, Starwood, Intercontinental, Avis Chairman's Club
Posts: 160
I have had similar problems with the site recently, having problems logging in and then having future reservations not show up. I've found that if I log out and then log back in, the problems go away.