Hyatt.Com - Website Problems
Mar 29, 2010 | 12:36 pm
#136
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS Plat, AA EP, Bonvoy Plat, Hilton Dia, Hyatt Glob, IHG Plat, ...
Posts: 21,525
Works fine for me -- have logged in several times with FF. If you don't want to delete your IE cookies, maybe try a different (I'd say, better) browser if you can.
Mar 29, 2010 | 12:39 pm
#137
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS Plat, AA EP, Bonvoy Plat, Hilton Dia, Hyatt Glob, IHG Plat, ...
Posts: 21,525
Online Folio?
Is anyone able to get the online (pdf) folio via the account details page? I just tried for the last three stays at various Hyatts, and always get
I don't recall if this ever worked for me in the past (too new to Hyatt).
Code:
Your Folio is not currently available. Please try again later. For more information please call 1-800-544-9288.
Mar 30, 2010 | 2:00 pm
#138
Join Date: Mar 2010
Posts: 5
I can't view mine either. CS said they were having issues last week but not sure if it has been resolved. CS suggests getting a copy from the hotel directly.
Mar 31, 2010 | 7:42 am
#139
Join Date: Jul 2003
Posts: 803
3/31/10 9:30 EDT probs.
Hyatt.com seems to be having problems, calender won't reset to allow reservations.
Mar 31, 2010 | 2:13 pm
#140
Original Member
Join Date: May 1998
Location: los angeles
Programs: Hyatt Courtesy card. Delta 2MM Diamond. AA EXP 6MM
Posts: 1,930
Can not login via firefox or safari. 
Mar 31, 2010 | 2:41 pm
#141
Join Date: Jul 2009
Programs: hyatt Platinum, *G, hertz presidents circle
Posts: 82
Been trying to log in for a few hours and get nothing but a "loading" signal!
Mar 31, 2010 | 3:14 pm
#142
Join Date: Jun 2003
Location: YYZ
Posts: 247
Same for me -- am unable to log into goldpassport or hyatt.com. Mostly get "an unexpected error has occurred...please try again later" error message. 
Phoned customer service but they were not able to fix the problem. Said they will look into it and I should try again in an hour.
Phoned customer service but they were not able to fix the problem. Said they will look into it and I should try again in an hour.
Mar 31, 2010 | 4:24 pm
#143
Join Date: Feb 2010
Location: Southern CT & Phoenix, AZ
Programs: UA Premier Gold, Hyatt Plat, Hilton Silver, Marriott Gold
Posts: 237
Goldpassport.com down today 3/31
Have tried to log in several times today. Browser either timed out "loading" or Hyatt site responded with "Unexpected error" message. Still no success as of the time of this post.
Mar 31, 2010 | 4:51 pm
#144
Join Date: Feb 2004
Location: Central Florida
Programs: MR PL, Hyatt GP Diamond, HH Gold, UA Silver, WN A-LIst, National EE
Posts: 881
It has been very challenging to book hotels today. If Hyatt introduced something like spg.com's 500 point bonus when the site is down for making reservations over the phone, it would be a little easier to swallow.
Mar 31, 2010 | 5:03 pm
#145
Join Date: Jul 2007
Location: LAX-- But I'd rather be on Brokeback Mountain. United 1K! Other
Programs: RCC,HHonors Diamond,HGVC Elite,SPG Plat,Hyatt Diamond,Nat'l Emerald Exec Elite, Disney Premier Pass
Posts: 2,472
Finally able to log back in! 
Mar 31, 2010 | 9:53 pm
#146
Join Date: May 2004
Programs: Various Programs of Interest & LT Collector.
Posts: 1,493
Same here. When I select as checkout date for a new reservation it comes back with an error indicating that the checkout must be after the checkin. I selected the dates correctly but then its switching the checkout by itself to an invalid date after pressing 'check availability.
Some of the pull downs also list the same month and year more than once. Quite odd.
Some of the pull downs also list the same month and year more than once. Quite odd.
Mar 31, 2010 | 10:04 pm
#147
Moderator Communications Coordinator, Signatures
Join Date: Apr 2001
Location: deep within the Eskimo lair
Programs: TubWorld, Bar Alliance, Borratxo Legendarium
Posts: 16,970
i'm having the date error problem too
Mar 31, 2010 | 10:08 pm
#148
Join Date: May 2004
Programs: Various Programs of Interest & LT Collector.
Posts: 1,493
Now I'm finding that if I enter April 3rd as checkin and May4th as checkout it comes back with a reservation for April3 to April 4th. So maybe the calendar is off by a month somehow ... really quite strange.
Same here. When I select as checkout date for a new reservation it comes back with an error indicating that the checkout must be after the checkin. I selected the dates correctly but then its switching the checkout by itself to an invalid date after pressing 'check availability.
Some of the pull downs also list the same month and year more than once. Quite odd.
Some of the pull downs also list the same month and year more than once. Quite odd.
Apr 2, 2010 | 6:25 am
#149
Join Date: Jul 2008
Location: ORD
Programs: AA LT Plat, United Silver, Hyatt Glob, Hilton Diamond, Marriott/SPG Platinum
Posts: 179
Having that same date problem. Very frustrating.
Apr 9, 2010 | 7:25 am
#150
Join Date: Nov 2008
Location: Chicago
Programs: United, Hyatt
Posts: 43
Drop down months are screwed up today
I was trying to look for rates, and every search popped up with an error if you use the drop down months. You have to use the calendar to pick your dates instead. Strange.