Andaz Liverpool Street - London - REVIEW - MASTER THREAD
#316
Join Date: Aug 2000
Location: Newton Centre, MA, USA
Programs: DL 2MM Gold, AA Plat Pro; Hilton Lifetime Diamond, Bonvoy Lifetime Titanium (via SPG), IHG Plat
Posts: 2,192
Would love some advice from anyone who has stayed here and the Churchill.
I'll be in London in November for 4 nights and am contemplating spending 108,000 Hyatt points for a "suite" at the Andaz Liverpool Street OR 133,000 Hyatt points for a "suite" at the Churchill.
Which would you do and why? Thanks in advance for your thoughts!
I'll be in London in November for 4 nights and am contemplating spending 108,000 Hyatt points for a "suite" at the Andaz Liverpool Street OR 133,000 Hyatt points for a "suite" at the Churchill.
Which would you do and why? Thanks in advance for your thoughts!
I've stayed at both and *hated* the Andaz - lots of hype - no substance.
#317
Join Date: Jun 2005
Location: Sweet Home Chicago
Programs: Hilton Gold, Marriott Gold
Posts: 646
Unless you are doing a lot of stuff around the Andaz, I would go with the Churchill. I'm assuming suites get access to the Lounge at the Churchill. But, even if not, I would still go with the Churchill.
I've stayed at both and *hated* the Andaz - lots of hype - no substance.
I've stayed at both and *hated* the Andaz - lots of hype - no substance.
Whereas at the Churchill, it's looking like the Regency Suite (lowest level suite?) is pretty sizable and even comes with terrace (true?). Plus description says Club access. So for the extra 25,000 points, it seems like a better value.
I will only have lowly Platinum status and not really sure if that means *anything* when you're staying on points at either Andaz or Churchill, but would love for a more experienced Hyatt customer to tell me I'm wrong
#318
Join Date: Jan 2005
Location: Egham, Surrey, UK
Programs: Mucci Champion des Champions, BAG4L, *A Gold, HH DIA, Hyatt Explorist, Hertz Gold, Avis President
Posts: 3,416
Having stayed regularly at both hotels I can say that they both have their issues. I have had some great stays at the Andaz and some very mediocre - the GM and I are regular email correspondants!
There are some nice suites at the Andaz but they may try and fob you off with one of the smaller ones. We stayed last week and we were offered an upgrade to a suite. Nice room but strange layout and the space didn't really work and very little natural light.
The staff at the Andaz do try very hard but sometimes it just comes off as being a little arrogant.
The Churchill is a nicer hotel and is one that Hyatt use to train staff who are on the fast track for management positions. The problem with the Churchill is that the two lounges aren't always open. If this is the case the lounge will be rammed and guests tend to mark whole areas of the lounge for their own use. Last couple of stays we walked into the lounge did 180 and went to find somewhere for a drink.
There are some nice suites at the Andaz but they may try and fob you off with one of the smaller ones. We stayed last week and we were offered an upgrade to a suite. Nice room but strange layout and the space didn't really work and very little natural light.
The staff at the Andaz do try very hard but sometimes it just comes off as being a little arrogant.
The Churchill is a nicer hotel and is one that Hyatt use to train staff who are on the fast track for management positions. The problem with the Churchill is that the two lounges aren't always open. If this is the case the lounge will be rammed and guests tend to mark whole areas of the lounge for their own use. Last couple of stays we walked into the lounge did 180 and went to find somewhere for a drink.
#319
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,856
If you look above at my earlier post, you will see that some of the rooms called suites at the Andaz are suites only in the mind of Andaz management; i.e., they are just one larger room.
However, the entry level suite (while almost a legitimate suite) at the Churchill is pretty small as well.
I found the breakfast at Andaz to be much better than the breakfast at the Churchill club. I found the staff at Andaz to, overall, be more accommodating than at the Churchill but face the problem that they have less to work with in terms of physical plant.
As noted earlier, unless you have business in the City, the Churchill has a far better location.
My preference is the Churchill if the room is at least at the Executive Suite level. As a plat, it is a lot less likely that is what you will get, so the choice is a lot harder.
However, the entry level suite (while almost a legitimate suite) at the Churchill is pretty small as well.
I found the breakfast at Andaz to be much better than the breakfast at the Churchill club. I found the staff at Andaz to, overall, be more accommodating than at the Churchill but face the problem that they have less to work with in terms of physical plant.
As noted earlier, unless you have business in the City, the Churchill has a far better location.
My preference is the Churchill if the room is at least at the Executive Suite level. As a plat, it is a lot less likely that is what you will get, so the choice is a lot harder.
#320
Join Date: Jul 2001
Programs: Marriott LT Tit; Hyatt Explorist; Hilton CC Gold; IHG CC Plt; Hertz (MR) 5 star
Posts: 5,536
Since I'm a serial hotel hopper, staying there one night on a cheap weekend rate worked great for us. After a great breakfast, we took a walk down to the Tower of London.
The Andaz gave us a late checkout that worked perfectly; we spent most of the day at the Tower of London and then hopped on the Circle Line back to the hotel. Packed up everything and were on to our next hotel, more centrally located for the bulk of London's tourist sites.
#321
Join Date: Jun 2005
Location: Sweet Home Chicago
Programs: Hilton Gold, Marriott Gold
Posts: 646
Thanks everyone! Base on this thread and the Churchill thread plus your kind and informative responses, I'm now leaning towards saving the points and finding somewhere else to stay. This is a special trip so would rather spend the money and get what we want rather than spend the points and be disappointed.
I find it odd that there are just two Hyatt properties in London - seems like it's a bit underserved!
I find it odd that there are just two Hyatt properties in London - seems like it's a bit underserved!
#322
Join Date: Jan 2010
Programs: Virtuoso, Marriott Stars/Luminous, Hilton Impresario, IHG Luxury & Lifestyle, Hyatt Prive etc
Posts: 2,004
Thanks everyone! Base on this thread and the Churchill thread plus your kind and informative responses, I'm now leaning towards saving the points and finding somewhere else to stay. This is a special trip so would rather spend the money and get what we want rather than spend the points and be disappointed.
I find it odd that there are just two Hyatt properties in London - seems like it's a bit underserved!
I find it odd that there are just two Hyatt properties in London - seems like it's a bit underserved!
#323
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
There was actually a number of years when there was no Hyatt in London (between the loss of Carlton and Lowndes to Jumeriah and the reflagging to Andaz of the Great Eastern).
#324
Join Date: Jan 2005
Location: Egham, Surrey, UK
Programs: Mucci Champion des Champions, BAG4L, *A Gold, HH DIA, Hyatt Explorist, Hertz Gold, Avis President
Posts: 3,416
Hyatt have been trying to find a property for a Grand or Park. As far as I know, they were in town during the purchase of Admiralty Arch (to a different company), so we can hope that that will become Park Hyatt. The American Embassy will also be coming up for sale and I believe Hyatt are considering a Grand Hyatt there...
#325
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,856
Hyatt have been trying to find a property for a Grand or Park. As far as I know, they were in town during the purchase of Admiralty Arch (to a different company), so we can hope that that will become Park Hyatt. The American Embassy will also be coming up for sale and I believe Hyatt are considering a Grand Hyatt there...
The embassy is a huge building and seems way too big for just a hotel. It would take years to redo. Also, it's very close to the Churchill.
#326
Join Date: Jan 2010
Programs: Virtuoso, Marriott Stars/Luminous, Hilton Impresario, IHG Luxury & Lifestyle, Hyatt Prive etc
Posts: 2,004
Hopefully if the Embassy happens they'll destroy the existing building (including the eagle sculpture facing the wrong way) and take away the security walls and police with submachine guns!
The embassy is a huge building and seems way too big for just a hotel. It would take years to redo. Also, it's very close to the Churchill.
The embassy is a huge building and seems way too big for just a hotel. It would take years to redo. Also, it's very close to the Churchill.
#327
Join Date: Jul 2010
Location: AGP/GIB
Programs: Hyatt Globalist, AA EXP
Posts: 358
Andaz location is great if you are working in the City. A brisk walk, short taxi ride or tube ride and you are into the legal, banking zones. It's also right on the line to Heathrow via the tube with no changes required.
I stay here several times a year and find this hotel to be less uppity than the Churchill and generally more affordable.
I would recommend not using a suite upgrade here, just try to get upgraded to a nice king room- which is about the same size and most have really nice layouts.
I stay here several times a year and find this hotel to be less uppity than the Churchill and generally more affordable.
I would recommend not using a suite upgrade here, just try to get upgraded to a nice king room- which is about the same size and most have really nice layouts.
#328
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,856
I can see doing it with one change, for example, changing from the Hammersmith and City line to the Piccadilly line at Hammersmith, but this requires a walk and change of station (can also be done at King's Cross but another long walk). Alternatively, you can take the Central line and transfer to the Piccadilly line at Holborn. Finally, you can take the Circle line to South Kensington and transfer there.
All of these alternatives are lengthy, I'd allow 90 minutes.
Fastest, although most expensive, is Hammersmith and City line to Paddington and then H'Ex -- if the H'Ex happens not to have been canceled (as it was for me earlier this week).
#329
Join Date: Jul 2010
Location: AGP/GIB
Programs: Hyatt Globalist, AA EXP
Posts: 358
As the Piccadilly line is the only tube line going to Heathrow and as the Piccadilly line doesn't pass through Liverpool St station, how exactly do you get to Heathrow without changing trains?
I can see doing it with one change, for example, changing from the Hammersmith and City line to the Piccadilly line at Hammersmith, but this requires a walk and change of station (can also be done at King's Cross but another long walk). Alternatively, you can take the Central line and transfer to the Piccadilly line at Holborn. Finally, you can take the Circle line to South Kensington and transfer there.
All of these alternatives are lengthy, I'd allow
Fastest, although most expensive, is Hammersmith and City line to Paddington and then H'Ex -- if the H'Ex happens not to have been canceled (as it was for me earlier this week).
I can see doing it with one change, for example, changing from the Hammersmith and City line to the Piccadilly line at Hammersmith, but this requires a walk and change of station (can also be done at King's Cross but another long walk). Alternatively, you can take the Central line and transfer to the Piccadilly line at Holborn. Finally, you can take the Circle line to South Kensington and transfer there.
All of these alternatives are lengthy, I'd allow
Fastest, although most expensive, is Hammersmith and City line to Paddington and then H'Ex -- if the H'Ex happens not to have been canceled (as it was for me earlier this week).
#330
Join Date: Feb 2009
Location: United Kingdom
Programs: Hyatt Diamond, HH Diamond, SPG Gold, Marriott Gold, Amex Platinum
Posts: 1,219
I'd say your best bet is to take Central line to Holborn then change to Piccadilly. Much cheaper than the overpriced Hex and not too much hassle. By the way time you get to Paddington you'll already be halfway across London, you'll save 15 mins at most by taking the HEX in my opinion and both options involve one change afterall.