Park Hyatt Milan REVIEW - MASTER THREAD
Apr 9, 2022, 6:26 am
#691
Join Date: May 2003
Location: Paris
Programs: AA LT Plat (4m+), AF Plat, A3 Gold, Hyatt Lifetime Globalist, Marriott Plat, IHG Plat/Ambassador
Posts: 2,648
Housekeeping was always kind to replenish them!
Apr 9, 2022, 7:46 am
#692
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,672
This is an established hotel designed by Ed Tuttle. There are a LOT of returning guests who may dislike their renovation and decide to stay at somewhere else. The new reno does not look like DC at all, which is designed by Tony Chi. Park Hyatt hotels are mostly great architecture with renowned designers. I am not sure if they hire a designer this time.
Apr 9, 2022, 8:17 am
#693
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
Apr 9, 2022, 11:02 am
#694
Join Date: Feb 2000
Location: NJ
Programs: UA LTG, AA LTG, Bonvoy LTP, IHG Plat, LHW Sterling
Posts: 2,405
Curious if you are referring to the original Tony Chi full scale close the hotel renovation that would have been well over 10 years ago, or the "refresh" that was done a few years ago?
Apr 9, 2022, 11:23 am
#695
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,672
Don't get me wrong, I love the PH DC and still stay there periodically, and I think the overall design and the cherry blossom features (from the lobby to the teacups) are great. My only point in bringing up the 2017 reno was to compare my feelings about that to what I'm perceiving about others' responses to the PH Milan's reno.
May 18, 2022, 1:56 am
#697
Join Date: Mar 2018
Location: East Coast
Programs: Hyatt Globalist
Posts: 111
Great stay in May 2022
Booking & Check In
Booked direct on hyatt.com at 30k points/night for King, then used suite certificate via concierge to lock in a standard suite (no premium suites appeared available in the app, and so zero surprise when no additional upgrade offered). Check in was straightforward and simple, they recognized Globalist and explained the breakfast situation (room service not covered). It was efficient & pleasant, and I was walked to my room and shown basic operation.
Hotel & location
The hotel is beautiful inside and out. I realize the location isn’t perfect for everyone, but for my first time in Milan, it was a perfect central location. Next door to the main cathedral & easy access to the subway should you want to venture beyond the city center.
Room
Like the rest of the hotel, the room is well designed. It has all the things you’d expect from a PH: a large bathroom with a soaking tub, comfortable bed (especially compared to other Hyatts in Europe, which I typically find too firm), thick walls (never heard a neighbor), light/blind controls next to the bed, etc. I was also happy the A/C had no trouble keeping up with the 90+ degree days (I like it chilly in the room). The only thing I missed was having chromecast to easily stream video.
I know some folks don’t love the refurbished look, but I found it rather pleasant. I agree it didn’t have as much character as some other PH’s, but I found it more contemporary and understated, which I prefer. It’s also nice that it’s not worn down at all. Certainly not true, but I could’ve been convinced I was the first person to step foot in my room post-refurb.
Service
Breakfast in the restaurant was very good quality, though not as plentiful in terms of options as compared to other Park Hyatts. The entree items on the menu are particularly limited: rather standard omelet, pancake, and waffle options. Service was great, but I was a smidge disappointed in the limited food options as compared to PH Istanbul, Vienna, and Zurich.
Concierge was also fine, I had some questions about Covid testing which as an American I still need to re-entry. I had brought at-home rapid tests with the intent to use the virtual certify options, but iHealth seems to not be booking them anymore. I ended up at a nearby pharmacy to get a rapid test per the concierge's suggestion.
Conclusion
It’s really hard to find fault, I thoroughly enjoyed my stay here. It did lack the moments of awe from other PHs – e.g., they didn’t go above and beyond for covid testing like some other PHs I’ve experienced, it didn’t have the visual charm of the bank vault in PH Vienna or over-the-top PH NYC visuals – but overall it’s probably the most seamless and pleasant overall stay I’ve had in a PH.
Booked direct on hyatt.com at 30k points/night for King, then used suite certificate via concierge to lock in a standard suite (no premium suites appeared available in the app, and so zero surprise when no additional upgrade offered). Check in was straightforward and simple, they recognized Globalist and explained the breakfast situation (room service not covered). It was efficient & pleasant, and I was walked to my room and shown basic operation.
Hotel & location
The hotel is beautiful inside and out. I realize the location isn’t perfect for everyone, but for my first time in Milan, it was a perfect central location. Next door to the main cathedral & easy access to the subway should you want to venture beyond the city center.
Room
Like the rest of the hotel, the room is well designed. It has all the things you’d expect from a PH: a large bathroom with a soaking tub, comfortable bed (especially compared to other Hyatts in Europe, which I typically find too firm), thick walls (never heard a neighbor), light/blind controls next to the bed, etc. I was also happy the A/C had no trouble keeping up with the 90+ degree days (I like it chilly in the room). The only thing I missed was having chromecast to easily stream video.
I know some folks don’t love the refurbished look, but I found it rather pleasant. I agree it didn’t have as much character as some other PH’s, but I found it more contemporary and understated, which I prefer. It’s also nice that it’s not worn down at all. Certainly not true, but I could’ve been convinced I was the first person to step foot in my room post-refurb.
Service
Breakfast in the restaurant was very good quality, though not as plentiful in terms of options as compared to other Park Hyatts. The entree items on the menu are particularly limited: rather standard omelet, pancake, and waffle options. Service was great, but I was a smidge disappointed in the limited food options as compared to PH Istanbul, Vienna, and Zurich.
Concierge was also fine, I had some questions about Covid testing which as an American I still need to re-entry. I had brought at-home rapid tests with the intent to use the virtual certify options, but iHealth seems to not be booking them anymore. I ended up at a nearby pharmacy to get a rapid test per the concierge's suggestion.
Conclusion
It’s really hard to find fault, I thoroughly enjoyed my stay here. It did lack the moments of awe from other PHs – e.g., they didn’t go above and beyond for covid testing like some other PHs I’ve experienced, it didn’t have the visual charm of the bank vault in PH Vienna or over-the-top PH NYC visuals – but overall it’s probably the most seamless and pleasant overall stay I’ve had in a PH.
May 18, 2022, 2:00 am
#698
Join Date: Mar 2018
Location: East Coast
Programs: Hyatt Globalist
Posts: 111
May 18, 2022, 7:35 am
#699
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
That looks like a Jr. suite, a la PHNYC. Vienna and Zurich, the TSU eligible Park Suite is a true suite.
May 18, 2022, 7:36 am
#700
Join Date: May 2003
Location: Paris
Programs: AA LT Plat (4m+), AF Plat, A3 Gold, Hyatt Lifetime Globalist, Marriott Plat, IHG Plat/Ambassador
Posts: 2,648
May 18, 2022, 7:42 am
#701
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Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
I really don't care how big it is, when I travel with a partner I like a separate room so I can do late night/early morning work calls. The junior suite masquerading as a suite doesn't cut it.
May 18, 2022, 7:45 am
#702
Join Date: May 2003
Location: Paris
Programs: AA LT Plat (4m+), AF Plat, A3 Gold, Hyatt Lifetime Globalist, Marriott Plat, IHG Plat/Ambassador
Posts: 2,648
Sorry was thinking of video- yes this is a junior suite… not a real suite at all.
May 18, 2022, 9:59 am
#703
Join Date: Mar 2018
Location: East Coast
Programs: Hyatt Globalist
Posts: 111
Agreed, I would have been disappointed had I been traveling with my wife (this trip was solo).
May 30, 2022, 9:19 am
#705
Join Date: May 2003
Location: Paris
Programs: AA LT Plat (4m+), AF Plat, A3 Gold, Hyatt Lifetime Globalist, Marriott Plat, IHG Plat/Ambassador
Posts: 2,648
If you are going to central Milan take the Malpensa Express train and then a taxi or the metro from Cadorna station.
Private transportation including taxis are ridiculously expensive and you risk sitting in traffic forever if you arrive in the morning….so more of a hassle in my opinion….
Private transportation including taxis are ridiculously expensive and you risk sitting in traffic forever if you arrive in the morning….so more of a hassle in my opinion….