Park Hyatt Milan REVIEW - MASTER THREAD
Jan 2, 2024, 2:02 pm
#811
Join Date: Jul 2012
Location: San Francisco, CA
Programs: Jose Cuervo Gold, Bud Light Platinum, Schwab 401K, VW Bug 2MM
Posts: 1,101
Quick report. Stayed here over the NYE holiday as a glob, had a great time. They do a wonderful job of sprucing up the hotel for the holidays. Proactively offered late checkout. No upgrade as the hotel was fully booked but the room was quite large by european standards. Breakfast was great, and can order off the menu. Also includes sparkling wine for those that need an eye opener.
For new years the placed small noisemakers and hats for us in the room along with grapes (a good luck tradition?), and a half bottle of prosecco, which I thought was a nice touch. The location is central, and staff was excellent. Cant wait to come back.
For new years the placed small noisemakers and hats for us in the room along with grapes (a good luck tradition?), and a half bottle of prosecco, which I thought was a nice touch. The location is central, and staff was excellent. Cant wait to come back.
Jan 2, 2024, 2:34 pm
#812
Join Date: Mar 2019
Posts: 773
Basically pure greed simple as that
And if they can’t actually deliver they have a confirmed revenue reservation that they may be able to convert
to a non renovated suite or regular guest room
Personally I’ve never understood the fuss about this property I thought it was fair enough and that was after getting a premium
suite upgrade only because I knew someone in management years ago that no longer works at the property
In these situations sometimes reaching out to the hotel directly may get more traction if you position it well with front office manager or revenue manager / rooms Exec.
i’ve always found a number of Globe agents just call asking properties for suites and sometimes the properties just try to avoid releasing inventory hoping instead for a big paying fish on the line ignoring guest loyalty
Penny wise pound foolish
And if they can’t actually deliver they have a confirmed revenue reservation that they may be able to convert
to a non renovated suite or regular guest room
Personally I’ve never understood the fuss about this property I thought it was fair enough and that was after getting a premium
suite upgrade only because I knew someone in management years ago that no longer works at the property
In these situations sometimes reaching out to the hotel directly may get more traction if you position it well with front office manager or revenue manager / rooms Exec.
i’ve always found a number of Globe agents just call asking properties for suites and sometimes the properties just try to avoid releasing inventory hoping instead for a big paying fish on the line ignoring guest loyalty
Penny wise pound foolish
Jan 2, 2024, 5:06 pm
#813
Join Date: Sep 2010
Location: MIA and VRN
Programs: SEN LH Hyatt Globalist AA EXP
Posts: 612
I had the pleasure to stay twice for two nights during the month of December, including Christmas night. What a treat it was!
Staff goes beyond the call of duty in order to please, and this is true at every level, from the bellboys to maids, front desk, waiters.... A particular mention to Francesco (guest services) and Alessandra and Francesco at breakfast. They are the best.
It is difficult to mention all of the positives. Looking forward to going back in 2024
Staff goes beyond the call of duty in order to please, and this is true at every level, from the bellboys to maids, front desk, waiters.... A particular mention to Francesco (guest services) and Alessandra and Francesco at breakfast. They are the best.
It is difficult to mention all of the positives. Looking forward to going back in 2024
Feb 9, 2024, 9:37 pm
#815
Join Date: Jul 2018
Location: MSP
Posts: 475
I had the pleasure to stay twice for two nights during the month of December, including Christmas night. What a treat it was!
Staff goes beyond the call of duty in order to please, and this is true at every level, from the bellboys to maids, front desk, waiters.... A particular mention to Francesco (guest services) and Alessandra and Francesco at breakfast. They are the best.
It is difficult to mention all of the positives. Looking forward to going back in 2024
Staff goes beyond the call of duty in order to please, and this is true at every level, from the bellboys to maids, front desk, waiters.... A particular mention to Francesco (guest services) and Alessandra and Francesco at breakfast. They are the best.
It is difficult to mention all of the positives. Looking forward to going back in 2024
Feb 10, 2024, 8:10 pm
#816
Join Date: Mar 2019
Posts: 773
Had another stay at my opinion the best city chain hotel in the world. Used a suite upgrade and got further upgraded to to the premium suite but one below the prestige suite which i got last April prior the renovation. I was walked up to the room had a fruit platter and a wine waiting with a welcome back note. The room is beautiful and the service was impeccable as they whent above and beyond as usual.
Feb 14, 2024, 7:08 pm
#818
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,053