Hyatt Grand Central New York REVIEW - MASTER THREAD
#1141
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#1142
Join Date: May 2003
Location: Texas
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Posts: 2,669
With all the bad reviews is the hotel worth $130 per night? I'm seeing that in Nov. Potentially a Prive rate with breakfast would not be much more.
Was leaning toward Gild Hall otherwise.
Was leaning toward Gild Hall otherwise.
Depending on your own preferences and expense account the place has one of the more pleasant Hyatt clubs in the U.S. When I traveled for a living, without an expense account, that was important to me both for cost savings and somewhere to go other than just sit in my room. (This last free advice comes with a dated content alert. Having less reason to be in New York these days and somehow acquiring Marriott lifetime status; I have not checked out the hotel or club that recently. But you get the point).
Last edited by jayer; Oct 1, 2019 at 2:59 pm
#1143
Join Date: Feb 2005
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Posts: 2,025
Totally on point - they will not put more money into the furnishing. The beds are hit and miss. But their lounge is one of the better ones in the States so that off sets the bed issue (I can always request for another room). As a Glob, I get the benefits of the destination fee without having to pay for it (unless that has changed).
#1144
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It's 130 vs Gild Hall at 165. I don't care about location, grew up in the area and just need a place to base for a couple of days while wandering, seeing friends and family.
#1145
Join Date: Aug 2002
Location: Houston,Texas,USA
Programs: Starwood Gold, HH Diamond,Hyatt Diamond
Posts: 962
Just stayed at Gild Hall. It’s a wonderful smaller hotel with a fabulous breakfast. They give you a glass of sparkly wine at checkin and are all super friendly and helpful. Upgraded for free as Glob. to a suite. If the nighttime lounge scene s important than you prob want to stay at the GH. The other benefit of GH is it sits on top of Grand Central Station if you use that transportation
#1146
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
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Posts: 17,263
Just stayed at Gild Hall. It’s a wonderful smaller hotel with a fabulous breakfast. They give you a glass of sparkly wine at checkin and are all super friendly and helpful. Upgraded for free as Glob. to a suite. If the nighttime lounge scene s important than you prob want to stay at the GH. The other benefit of GH is it sits on top of Grand Central Station if you use that transportation
Much appreciated for all the responses.
#1147
#1148
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
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Totally on point - they will not put more money into the furnishing. The beds are hit and miss. But their lounge is one of the better ones in the States so that off sets the bed issue (I can always request for another room). As a Glob, I get the benefits of the destination fee without having to pay for it (unless that has changed).
It's an absolute zoo, infested by pigeons, where you have to pay for your drinks. The offerings are mediocre at best, the views are nonexistant. Water comes from a tap, you can't even take a bottle of sparkling with you.
Compare with a real restaurant at Gild Hall which is quite decent; vs. the awful breakfast buffet at the GH. I'd rather not have a lounge.
#1149
 
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,312
A while ago, they added an employee at the entrance of the Grand Club to check room numbers. Miraculously, the overcrowding problem disappeared. I'm guessing it still gets busy during peak times of the year, but it's not out of control like it used to be, at least I haven't seen it that bad.
They did do away with bottled water .. but they have cups and an ice machine. The filtered water out of the tap (and even if it's unfiltered, it's NYC water) is pretty good. And you can pick up 2 free bottles of water a day at the marketplace, which can be annoying if there's a long line.
I haven't stayed at Gild Hall, and if I ever need to stay downtown I'll check it out. Meanwhile, experience at the GHNY largely depends on the room you get and if the elevators are problematic or not. No, it's not a great hotel, but rates can be reasonable there for NYC, and it's a great midtown location.
-David
They did do away with bottled water .. but they have cups and an ice machine. The filtered water out of the tap (and even if it's unfiltered, it's NYC water) is pretty good. And you can pick up 2 free bottles of water a day at the marketplace, which can be annoying if there's a long line.
I haven't stayed at Gild Hall, and if I ever need to stay downtown I'll check it out. Meanwhile, experience at the GHNY largely depends on the room you get and if the elevators are problematic or not. No, it's not a great hotel, but rates can be reasonable there for NYC, and it's a great midtown location.
-David
Last edited by LIH Prem; Oct 1, 2019 at 10:09 pm
#1150
Join Date: Feb 2005
Programs: Bonvoy Lifetime Titanium, Hyatt Globlist, Hilton Silver, Amtrak Select Plus, UA Silver
Posts: 2,025
The GH lounge is one of the best in the USA? You're joking right?
It's an absolute zoo, infested by pigeons, where you have to pay for your drinks. The offerings are mediocre at best, the views are nonexistant. Water comes from a tap, you can't even take a bottle of sparkling with you.
Compare with a real restaurant at Gild Hall which is quite decent; vs. the awful breakfast buffet at the GH. I'd rather not have a lounge.
It's an absolute zoo, infested by pigeons, where you have to pay for your drinks. The offerings are mediocre at best, the views are nonexistant. Water comes from a tap, you can't even take a bottle of sparkling with you.
Compare with a real restaurant at Gild Hall which is quite decent; vs. the awful breakfast buffet at the GH. I'd rather not have a lounge.
As I said, you must have been royally screwed over once at this property. You even complained about the thin toilet paper in one of your post. So I had to fact check you with a photo of the hotel toilet paper (2 Ply). I feel bad for you Hel and us for reading your over the top rants. Any chance of relating to the original builder of this property?
#1152
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
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Just name a couple US lounge that beats GHNY PLEASE. On the US Continent please.
As I said, you must have been royally screwed over once at this property. You even complained about the thin toilet paper in one of your post. So I had to fact check you with a photo of the hotel toilet paper (2 Ply). I feel bad for you Hel and us for reading your over the top rants. Any chance of relating to the original builder of this property?
As I said, you must have been royally screwed over once at this property. You even complained about the thin toilet paper in one of your post. So I had to fact check you with a photo of the hotel toilet paper (2 Ply). I feel bad for you Hel and us for reading your over the top rants. Any chance of relating to the original builder of this property?
The TP, along with everything else in this hotel, was certainly quite low-quality, something I easily notice.
As far as better club lounges, there are plenty, and most are not in Grand Hyatts. In NYC, the Sheraton Tribeca has a much better lounge with an outdoor terrace, views, and free booze. Westin Cleveland has a wonderful lounge too! If it must be a GH, can't say I've tried that many in the continental US as I tend to avoid the brand, but the SF and SD locations come to mind.
#1153
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The GHNY is a dump, in absolute and in relative terms. I don't even know why this is a point of argument. Now, for $100 a night, happy to stay there, it's all relative.
#1154
Join Date: Feb 2005
Programs: Bonvoy Lifetime Titanium, Hyatt Globlist, Hilton Silver, Amtrak Select Plus, UA Silver
Posts: 2,025
Lol, your accusations are hilarious. No, I am not related to the developer of the property… you have a very active imagination. You're mistaken though, there was no single incident that royally screwed me over… it's just that this hotel is well known to be one of the consistently ranked worst in the system by guests. On Hyatt's own website, it only has 3.5/5 stars (compare with 4 for SF, 4.5 for San Diego, 4.5 Manila, 4.5 Bangkok (also bad IMO), 4.5 Tokyo, 4.5 HK). In fact I can't find a single GH I've stayed at that's ranked so badly in some quick searching.
The TP, along with everything else in this hotel, was certainly quite low-quality, something I easily notice.
As far as better club lounges, there are plenty, and most are not in Grand Hyatts. In NYC, the Sheraton Tribeca has a much better lounge with an outdoor terrace, views, and free booze. Westin Cleveland has a wonderful lounge too! If it must be a GH, can't say I've tried that many in the continental US as I tend to avoid the brand, but the SF and SD locations come to mind.
The TP, along with everything else in this hotel, was certainly quite low-quality, something I easily notice.
As far as better club lounges, there are plenty, and most are not in Grand Hyatts. In NYC, the Sheraton Tribeca has a much better lounge with an outdoor terrace, views, and free booze. Westin Cleveland has a wonderful lounge too! If it must be a GH, can't say I've tried that many in the continental US as I tend to avoid the brand, but the SF and SD locations come to mind.
Booze does nothing for me. Maybe is clouding ur judgement. And I think that is ur issue. Really. That was ur positive review this year for the tribeca -free booze.
Last edited by hotelfanatic; Oct 5, 2019 at 3:12 pm
#1155
Join Date: Oct 2013
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As far as better club lounges, there are plenty, and most are not in Grand Hyatts. In NYC, the Sheraton Tribeca has a much better lounge with an outdoor terrace, views, and free booze. Westin Cleveland has a wonderful lounge too! If it must be a GH, can't say I've tried that many in the continental US as I tend to avoid the brand, but the SF and SD locations come to mind.