Rio Hotel & Casino Las Vegas REVIEW - MASTER THREAD (Destination+other brands)
#916
Join Date: May 2024
Posts: 16
Not bad breakfast, but big downgrade from previous
Checked in yesterday at Hyatt VIP room. Now they provide a card for breakfast and bottle water.
And yes, they do ask for the water card to redeem bottle water (tried this morning lol)
Couple of things that is not quite out there:
RIO is not part of Hyatt yet, until they finish phase 1 renovation, which hopefully in this fall. So when the hotel staff tell you we are not part of Hyatt, they are not wrong or being snobby. This also means, if you use your Hyatt credit card to pay for the room, you will only get 1 Hyatt points, instead of 4 (I learn this the hard way, and found out above info)
You will still get 5 points & bonus points comes with your tier, when you book room via Hyatt. Food and beverage wise, you only earn points on House Hash A Go Go spending. Any other spending you can submit to RIO reward for their points. (Learn this the hard way too. Spent couple of hundred dollars at other restaurants, that wont be adding to my Hyatt points)
New menu is limited, as everyone already know. I wish they can change the name of the first dish basic breakfast like: thats right, thats all you get, the basic. 🤣 Anyways, the portion is not bad. Taste better than most of the breakfast buffet in town. Just the selections are nothing near the full menu. It is valued at $20.99, should just put everything under that amount from regular menu on Globalist menu.
The good news, the cashier at HH thinks a Club Lounge is coming. They havent picked the location yet. And Globalist will be dinning at HH until the Club Lounge is opened.
And yes, they do ask for the water card to redeem bottle water (tried this morning lol)
Couple of things that is not quite out there:
RIO is not part of Hyatt yet, until they finish phase 1 renovation, which hopefully in this fall. So when the hotel staff tell you we are not part of Hyatt, they are not wrong or being snobby. This also means, if you use your Hyatt credit card to pay for the room, you will only get 1 Hyatt points, instead of 4 (I learn this the hard way, and found out above info)
You will still get 5 points & bonus points comes with your tier, when you book room via Hyatt. Food and beverage wise, you only earn points on House Hash A Go Go spending. Any other spending you can submit to RIO reward for their points. (Learn this the hard way too. Spent couple of hundred dollars at other restaurants, that wont be adding to my Hyatt points)
New menu is limited, as everyone already know. I wish they can change the name of the first dish basic breakfast like: thats right, thats all you get, the basic. 🤣 Anyways, the portion is not bad. Taste better than most of the breakfast buffet in town. Just the selections are nothing near the full menu. It is valued at $20.99, should just put everything under that amount from regular menu on Globalist menu.
The good news, the cashier at HH thinks a Club Lounge is coming. They havent picked the location yet. And Globalist will be dinning at HH until the Club Lounge is opened.
Last edited by BeyondTravel; May 13, 2024 at 11:56 am Reason: Typo
#917
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 5,072
Checked in yesterday at Hyatt VIP room. Now they provide a card for breakfast and bottle water.
And yes, they do ask for the water card to redeem bottle water (tried this morning lol)
Couple of things that is not quite out there:
RIO is not part of Hyatt yet, until they finish phase 1 renovation, which hopefully in this fall. So when the hotel staff tell you we are not part of Hyatt, they are not wrong or being snobby. This also means, if you use your Hyatt credit card to pay for the room, you will only get 1 Hyatt points, instead of 4 (I learn this the hard way, and found out above info)
You will still get 5 points & bonus points comes with your tier, when you book room via Hyatt. Food and beverage wise, you only earn points on House Hash A Go Go spending. Any other spending you can submit to RIO reward for their points. (Learn this the hard way too. Spent couple of hundred dollars at other restaurants, that wont be adding to my Hyatt points)
New menu is limited, as everyone already know. I wish they can change the name of the first dish basic breakfast like: thats right, thats all you get, the basic. 🤣 Anyways, the portion is not bad. Taste better than most of the breakfast buffet in town. Just the selections are nothing near the full menu. It is valued at $20.99, should just put everything under that amount from regular menu on Globalist menu.
The good news, the cashier at HH thinks a Club Lounge is coming. They havent picked the location yet. And Globalist will be dinning at HH until the Club Lounge is opened.
And yes, they do ask for the water card to redeem bottle water (tried this morning lol)
Couple of things that is not quite out there:
RIO is not part of Hyatt yet, until they finish phase 1 renovation, which hopefully in this fall. So when the hotel staff tell you we are not part of Hyatt, they are not wrong or being snobby. This also means, if you use your Hyatt credit card to pay for the room, you will only get 1 Hyatt points, instead of 4 (I learn this the hard way, and found out above info)
You will still get 5 points & bonus points comes with your tier, when you book room via Hyatt. Food and beverage wise, you only earn points on House Hash A Go Go spending. Any other spending you can submit to RIO reward for their points. (Learn this the hard way too. Spent couple of hundred dollars at other restaurants, that wont be adding to my Hyatt points)
New menu is limited, as everyone already know. I wish they can change the name of the first dish basic breakfast like: thats right, thats all you get, the basic. 🤣 Anyways, the portion is not bad. Taste better than most of the breakfast buffet in town. Just the selections are nothing near the full menu. It is valued at $20.99, should just put everything under that amount from regular menu on Globalist menu.
The good news, the cashier at HH thinks a Club Lounge is coming. They havent picked the location yet. And Globalist will be dinning at HH until the Club Lounge is opened.
I definitely think a Club lounge is a bad idea because people (non-Globalist) would book 5 nights Sunday-Thursday and get 5 days of breakfast on a large scale. More people have noticed less Globalists and more lower tiers staying often already. If theyre staying at $20-$30 rates theyre likely running net negative.
#918
Join Date: Dec 2007
Location: SFO
Posts: 4,948
I feel like if a property is bookable as an advance purchase rate that should/could/would/might code as Hyatt.
I definitely think a Club lounge is a bad idea because people (non-Globalist) would book 5 nights Sunday-Thursday and get 5 days of breakfast on a large scale. More people have noticed less Globalists and more lower tiers staying often already. If theyre staying at $20-$30 rates theyre likely running net negative.
I definitely think a Club lounge is a bad idea because people (non-Globalist) would book 5 nights Sunday-Thursday and get 5 days of breakfast on a large scale. More people have noticed less Globalists and more lower tiers staying often already. If theyre staying at $20-$30 rates theyre likely running net negative.
#919
Join Date: Aug 2002
Location: Philadelphia
Programs: Hyatt Globalist
Posts: 1,867
I feel like if a property is bookable as an advance purchase rate that should/could/would/might code as Hyatt.
I definitely think a Club lounge is a bad idea because people (non-Globalist) would book 5 nights Sunday-Thursday and get 5 days of breakfast on a large scale. More people have noticed less Globalists and more lower tiers staying often already. If theyre staying at $20-$30 rates theyre likely running net negative.
I definitely think a Club lounge is a bad idea because people (non-Globalist) would book 5 nights Sunday-Thursday and get 5 days of breakfast on a large scale. More people have noticed less Globalists and more lower tiers staying often already. If theyre staying at $20-$30 rates theyre likely running net negative.
#920
Join Date: May 2015
Posts: 509
To add to this thread. Was at breakfast and overheard this couple giving the manager and server an ear full because they have 3 people in their room but only globalist benefits cover two people. They tried to push off their third person as a kid but that didnt go well cause they looked WAY older than 12.
Interesting to me to see how far people push things. But I guess thats what America is all about, complain and make it someone elses fault you dont want to or will not follow the rules. Honestly I thought some of the posts on this thread about people trying to push the limits of the breakfast benefits could have been overblown, after seeing what I saw today, all I can say is, probably a majority of them are real.
Interesting to me to see how far people push things. But I guess thats what America is all about, complain and make it someone elses fault you dont want to or will not follow the rules. Honestly I thought some of the posts on this thread about people trying to push the limits of the breakfast benefits could have been overblown, after seeing what I saw today, all I can say is, probably a majority of them are real.
#921
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,228
Checked in yesterday at Hyatt VIP room. Now they provide a card for breakfast and bottle water.
And yes, they do ask for the water card to redeem bottle water (tried this morning lol)
Couple of things that is not quite out there:
RIO is not part of Hyatt yet, until they finish phase 1 renovation, which hopefully in this fall. So when the hotel staff tell you “we are not part of Hyatt”, they are not wrong or being snobby. This also means, if you use your Hyatt credit card to pay for the room, you will only get 1 Hyatt points, instead of 4 (I learn this the hard way, and found out above info)
You will still get 5 points & bonus points comes with your tier, when you book room via Hyatt. Food and beverage wise, you only earn points on House Hash A Go Go spending. Any other spending you can submit to RIO reward for their points. (Learn this the hard way too. Spent couple of hundred dollars at other restaurants, that won’t be adding to my Hyatt points)
New menu is limited, as everyone already know. I wish they can change the name of the first dish “basic breakfast” like: that’s right, that’s all you get, the basic. 🤣 Anyways, the portion is not bad. Taste better than most of the breakfast buffet in town. Just the selections are nothing near the full menu. It is valued at $20.99, should just put everything under that amount from regular menu on Globalist menu.
The good news, the cashier at HH thinks a Club Lounge is coming. They haven’t picked the location yet. And Globalist will be dinning at HH until the Club Lounge is opened.
And yes, they do ask for the water card to redeem bottle water (tried this morning lol)
Couple of things that is not quite out there:
RIO is not part of Hyatt yet, until they finish phase 1 renovation, which hopefully in this fall. So when the hotel staff tell you “we are not part of Hyatt”, they are not wrong or being snobby. This also means, if you use your Hyatt credit card to pay for the room, you will only get 1 Hyatt points, instead of 4 (I learn this the hard way, and found out above info)
You will still get 5 points & bonus points comes with your tier, when you book room via Hyatt. Food and beverage wise, you only earn points on House Hash A Go Go spending. Any other spending you can submit to RIO reward for their points. (Learn this the hard way too. Spent couple of hundred dollars at other restaurants, that won’t be adding to my Hyatt points)
New menu is limited, as everyone already know. I wish they can change the name of the first dish “basic breakfast” like: that’s right, that’s all you get, the basic. 🤣 Anyways, the portion is not bad. Taste better than most of the breakfast buffet in town. Just the selections are nothing near the full menu. It is valued at $20.99, should just put everything under that amount from regular menu on Globalist menu.
The good news, the cashier at HH thinks a Club Lounge is coming. They haven’t picked the location yet. And Globalist will be dinning at HH until the Club Lounge is opened.
For my own interpretation once you are a fully participating property in World of Hyatt
be it a Tommie Hotel, Park or Thompson how are you are not a Hyatt property?
And Hyatt developed the new Globe welfare menu more as band-aid to cut any costs
Not that it really matters I suppose.
But interesting data points and suggestions Beyond Travel
Based on my perception of the hotel early on both the partner and Hyatt I see frugality as the name of the game here.
And even in some select Full service Hyatt hotels the club lounges have sunken to embarrassing lows in recent years sadly
I can only imagine what Rio might be like with a lipstick on an old pig hotel.
The club lounge frightens me with just the thought of it.But I hope they all prove me wrong!
I can just imagine the the powdered eggs now in my dreams
in a steam table sitting for hours on a Monday and Nutrigrain bars as the alongside Pop Tarts as the featured pastry
#922
Join Date: May 2024
Posts: 16
I feel like if a property is bookable as an advance purchase rate that should/could/would/might code as Hyatt.
I definitely think a Club lounge is a bad idea because people (non-Globalist) would book 5 nights Sunday-Thursday and get 5 days of breakfast on a large scale. More people have noticed less Globalists and more lower tiers staying often already. If theyre staying at $20-$30 rates theyre likely running net negative.
I definitely think a Club lounge is a bad idea because people (non-Globalist) would book 5 nights Sunday-Thursday and get 5 days of breakfast on a large scale. More people have noticed less Globalists and more lower tiers staying often already. If theyre staying at $20-$30 rates theyre likely running net negative.
Thats what I thought initially. Even the customer service at Hyatt didnt know how to define RIO. They had to submit the case to upper management. Thats when I got email to explain the whole situation. At least I still get the regular booking points via Hyatt, and mange to get some extra points to cover the difference on credit card points, after debating with Hyatt.
As far as I hear, RIO will become a Hyatt Regency. If thats the case, club lounge is the standard amenity. Id prefer club lounge, but its only base on my good experience with Hyatt Regency on Waikiki & Maui (before COVID). Time will tell.
#923
Join Date: May 2024
Posts: 16
Didn't Bill Clinton once state it depends what your definition of participating is?Or something similar to that
For my own interpretation once you are a fully participating property in World of Hyatt
be it a Tommie Hotel, Park or Thompson how are you are not a Hyatt property?
And Hyatt developed the new Globe welfare menu more as band-aid to cut any costs
Not that it really matters I suppose.
But interesting data points and suggestions Beyond Travel
Based on my perception of the hotel early on both the partner and Hyatt I see frugality as the name of the game here.
And even in some select Full service Hyatt hotels the club lounges have sunken to embarrassing lows in recent years sadly
I can only imagine what Rio might be like with a lipstick on an old pig hotel.
The club lounge frightens me with just the thought of it.But I hope they all prove me wrong!
I can just imagine the the powdered eggs now in my dreams
in a steam table sitting for hours on a Monday and Nutrigrain bars as the alongside Pop Tarts as the featured pastry
For my own interpretation once you are a fully participating property in World of Hyatt
be it a Tommie Hotel, Park or Thompson how are you are not a Hyatt property?
And Hyatt developed the new Globe welfare menu more as band-aid to cut any costs
Not that it really matters I suppose.
But interesting data points and suggestions Beyond Travel
Based on my perception of the hotel early on both the partner and Hyatt I see frugality as the name of the game here.
And even in some select Full service Hyatt hotels the club lounges have sunken to embarrassing lows in recent years sadly
I can only imagine what Rio might be like with a lipstick on an old pig hotel.
The club lounge frightens me with just the thought of it.But I hope they all prove me wrong!
I can just imagine the the powdered eggs now in my dreams
in a steam table sitting for hours on a Monday and Nutrigrain bars as the alongside Pop Tarts as the featured pastry
I surely hope the club lounge wont sink to that low level. But Its Vegas, even the paid buffet are going to sink. We went to MGM weekend brunch. It was horrible. Not worth it even with my 2 for 1 coupon. Damn, now you got me worried. lol
#924
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 5,072
Thats what I thought initially. Even the customer service at Hyatt didnt know how to define RIO. They had to submit the case to upper management. Thats when I got email to explain the whole situation. At least I still get the regular booking points via Hyatt, and mange to get some extra points to cover the difference on credit card points, after debating with Hyatt.
As far as I hear, RIO will become a Hyatt Regency. If thats the case, club lounge is the standard amenity. Id prefer club lounge, but its only base on my good experience with Hyatt Regency on Waikiki & Maui (before COVID). Time will tell.
As far as I hear, RIO will become a Hyatt Regency. If thats the case, club lounge is the standard amenity. Id prefer club lounge, but its only base on my good experience with Hyatt Regency on Waikiki & Maui (before COVID). Time will tell.
#925
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 5,072
For me theres also a vast difference in a HH breakfast vs. a HP breakfast. Some HHs really take pride in their breakfast offerings. I also havent had a club lounge go strictly continental, at least not with Hyatt, Hilton does that and it wasnt the best. Definitely a plus would be grab and go drinks/snacks throughout the day as those small things in Vegas are insane prices.
#926
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 8,178
What I was saying is people will then go out of their way to stay there to use Club Award who otherwise would not be getting breakfast to begin with which would add up.
For me theres also a vast difference in a HH breakfast vs. a HP breakfast. Some HHs really take pride in their breakfast offerings. I also havent had a club lounge go strictly continental, at least not with Hyatt, Hilton does that and it wasnt the best. Definitely a plus would be grab and go drinks/snacks throughout the day as those small things in Vegas are insane prices.
For me theres also a vast difference in a HH breakfast vs. a HP breakfast. Some HHs really take pride in their breakfast offerings. I also havent had a club lounge go strictly continental, at least not with Hyatt, Hilton does that and it wasnt the best. Definitely a plus would be grab and go drinks/snacks throughout the day as those small things in Vegas are insane prices.
#927
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 5,072
From what I understand originally a portion of Rio was supposed to be set aside and bookable as a HR. That was scrapped and the company that bought Rio (Dreamscape) agreed to have it a Destination by Hyatt after renovation.
#928
Join Date: Nov 2015
Posts: 390
Hilton is the only chain I know of that process deposits centrally on a chain-wide MID.
#929
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 5,072
I know the ones where it says One night deposit due at booking those are processed by the property. But rates like Members Advance purchase rate things like that I think are Hyatt, I could be wrong though.
#930
Join Date: May 2024
Posts: 16
Yeah, I didnt mean a deposit I meant a full prepayment advance purchase rate. The ones where its processed immediately.
I know the ones where it says One night deposit due at booking those are processed by the property. But rates like Members Advance purchase rate things like that I think are Hyatt, I could be wrong though.
I know the ones where it says One night deposit due at booking those are processed by the property. But rates like Members Advance purchase rate things like that I think are Hyatt, I could be wrong though.
FYI, We got free room offer from RIO since we signed up their reward program. Called and confirmed, resort fee wont be waived, even for Globalist, since its NOT a Hyatt offer, but a RIO offer.