Rio Hotel & Casino Las Vegas REVIEW - MASTER THREAD (Destination+other brands)
Mar 12, 2024, 12:04 am
#361
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 5,072
Perhaps a coincidence but I noticed all rooms starting @ 60 and up unless I didn't do a broad enough search
And agree anything more than perhaps one additional person by request is absurd to request or expect.
Its tough enough these days getting breakfast for one as a primary Globe without limitations depending on property........
I have as a long time Globalist had two rooms booked (one in each room) in select hotels and both of us were extended club access or breakfast.
And agree anything more than perhaps one additional person by request is absurd to request or expect.
Its tough enough these days getting breakfast for one as a primary Globe without limitations depending on property........
I have as a long time Globalist had two rooms booked (one in each room) in select hotels and both of us were extended club access or breakfast.
Ive been a Glob for 6 years now and 100% of the time that I travel with additional guests needing a 2nd room I have always booked it as a guest of honor. Never once expecting it to be extended just from my status to me thats just bizarre to have that expectation.
Then for some to have that expectation when paying a $20/night rate is just absurd.
Mar 12, 2024, 1:28 am
#362
Join Date: Dec 2007
Location: YYZ
Programs: National EE, Hyatt Globalist, Marriott Titanium, IHG Diamond, AC 50K
Posts: 423
Mar 12, 2024, 10:13 am
#366
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,228
I mean it’s good that you had those experiences but I’d never expect them.
I’ve been a Glob for 6 years now and 100% of the time that I travel with additional guests needing a 2nd room I have always booked it as a guest of honor. Never once expecting it to be extended just from my status to me that’s just bizarre to have that expectation.
Then for some to have that expectation when paying a $20/night rate is just absurd.
I’ve been a Glob for 6 years now and 100% of the time that I travel with additional guests needing a 2nd room I have always booked it as a guest of honor. Never once expecting it to be extended just from my status to me that’s just bizarre to have that expectation.
Then for some to have that expectation when paying a $20/night rate is just absurd.
On some rare occasions in the past I have requested another join us but said I would be happy to pay for it
and almost always been offered it Complimentary.
But my data points aren’t recent.And of course the guest of honor easily solves the problem when appropriate
However I’d rather pay for the breakfast as World of Hyatts cost to redeem points now are frequently absurdly higher than cash rates driving me to some other programs more often than in the past
Rio @ 9000 points and up vs 20 to 60:dollars a night is just one glaring example when it should be 5000 points weekdays
Mar 12, 2024, 10:20 am
#367
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,228
I actually don't expect it on the second room and I make sure I get it by using GoH. That's part of what it's for. And it reduces the ambiguity.
Further, you say you could have always just done GoH in the past, but that would have only been true for award bookings. Until the recent changes, that wouldn't have worked for cash bookings.
Anyway, I'm with you here. Hyatt has a pretty good program. I do fight for the benefits I'm entitled to, but that's it. One room is all for breakfast if multiple rooms are in my name. I get it and I accept it.
Further, you say you could have always just done GoH in the past, but that would have only been true for award bookings. Until the recent changes, that wouldn't have worked for cash bookings.
Anyway, I'm with you here. Hyatt has a pretty good program. I do fight for the benefits I'm entitled to, but that's it. One room is all for breakfast if multiple rooms are in my name. I get it and I accept it.
And 20 years ago that was unheard of except for room upgrades which have always been
controlled by hotels and subjective as well
Mar 12, 2024, 6:04 pm
#368
Join Date: Dec 2007
Location: YYZ
Programs: National EE, Hyatt Globalist, Marriott Titanium, IHG Diamond, AC 50K
Posts: 423
Mar 12, 2024, 11:17 pm
#370
Join Date: Feb 2011
Location: Southern California
Programs: AA Executive Platinum
Posts: 78
Mar 13, 2024, 1:39 am
#371
Join Date: Dec 2002
Location: Gold Country, California
Programs: Hilton Gold, IHG Diamond Ambassador, Hyatt Globalist
Posts: 1,205
Same. I checked out at the front desk on Friday and received a paper copy of my bill. Nothing has posted yet, even filed a missing stay form a few days ago. No response. No email receipt received, no email on day of departure offering online checkout.
Mar 13, 2024, 2:49 pm
#372
Join Date: Feb 2024
Posts: 13
1 night stay on 3/4 - Received bill on 3/5, received hyatt points
1 night stay on 3/5 - did not receive bill, no hyatt points yet
2 night stay on 3/6 - did not receive bill, no hyatt points yet
I called Rio billing and they sent me the bills instantly. They had to manually remove the Hash House charges ($55, $55, and $105) but it may be unique to me. The breakfasts were charged to that day's reservation rather than the preceding day.
Honestly customer service has been amazing so far.
1 night stay on 3/5 - did not receive bill, no hyatt points yet
2 night stay on 3/6 - did not receive bill, no hyatt points yet
I called Rio billing and they sent me the bills instantly. They had to manually remove the Hash House charges ($55, $55, and $105) but it may be unique to me. The breakfasts were charged to that day's reservation rather than the preceding day.
Honestly customer service has been amazing so far.
Last edited by mediantraveler; Mar 13, 2024 at 2:55 pm
Mar 13, 2024, 7:11 pm
#373
Join Date: Feb 2024
Posts: 13
Does anyone know if globalist breakfast includes gratuities for take-out orders?
Since Hash House is an independent chain, I assume they negotiated a certain % reimbursement from Hyatt corporate. But the tip has to go to the servers directly so I assume it's full value.
I don't see how this is sustainable. For a $22 room I can charge $100 at Hash House. At 18% the tip is $18 already.
Since Hash House is an independent chain, I assume they negotiated a certain % reimbursement from Hyatt corporate. But the tip has to go to the servers directly so I assume it's full value.
I don't see how this is sustainable. For a $22 room I can charge $100 at Hash House. At 18% the tip is $18 already.
Mar 13, 2024, 8:27 pm
#374
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,228
Does anyone know if globalist breakfast includes gratuities for take-out orders?
Since Hash House is an independent chain, I assume they negotiated a certain % reimbursement from Hyatt corporate. But the tip has to go to the servers directly so I assume it's full value.
I don't see how this is sustainable. For a $22 room I can charge $100 at Hash House. At 18% the tip is $18 already.
Since Hash House is an independent chain, I assume they negotiated a certain % reimbursement from Hyatt corporate. But the tip has to go to the servers directly so I assume it's full value.
I don't see how this is sustainable. For a $22 room I can charge $100 at Hash House. At 18% the tip is $18 already.
They typically don't get more than 15% I believe
when tips are covered.I always tip the extra for good service and a lot extra for exceptional service.
Once the bean counters see how much the tabs are I imagine rates will rise accordingly
Lets hope our fellow WOH members respectfully don't abuse their privileges in the meantime
so we as elite members desirable guests that the hotel wishes to upgrade each and every time
Mar 13, 2024, 8:33 pm
#375
Join Date: Nov 2023
Programs: Hyatt Globalist
Posts: 52
I know mobile check in isn't possible (yet), but how about mobile check out? Thinking of checking in the day I am leaving Vegas (at like around 11am), check the room real quick and then start heading out. Will I be able to just checkout on Hyatt app/some other ways the next day without being there?
Also saw some reports saying breakfast has to be from 7am-11am. I wonder can I also just get to-go and then bill it to the room on the same day? Or would it have to be on the checkout date?
Also saw some reports saying breakfast has to be from 7am-11am. I wonder can I also just get to-go and then bill it to the room on the same day? Or would it have to be on the checkout date?