Thompson Central Park New York REVIEW - MASTER THREAD
#211
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,101
Here right now. Wow. So far receiving better service than at PH. Glob recognition and service is really above average. Upgraded to a suite three days in advance - even on a weekend stay. Indian accent is now open and we've had asome fantastic dinner there. Best of all - there are flexible, adapting, customer service oriented people working here, not robots. We've had some special requests that were outside of the stated Globalist benefits in terms of breakfast (no main, rather having more sides dishes for my son) - I was fully expecting to pay these upon checkout, but after having the charges reviewed, they've got waived stating "they're just sides and your son didn't even take a main'.
Well done.
Well done.
we made a grave mistake 😜😂
Seeiously great post I will try them out next time in NYC I’m heading to the New Ritz Carlton Nomad
next month after my last booking was canceled in June when they never opened as scheduled
#212
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,338
Andaz 5th is essentially equal same distance as PHNY, depending on the theater. Both are .6 miles to TKTS on Broadway between 46th and 47th street (with Andaz being slightly longer).
#213
Suspended
Join Date: Jul 2020
Programs: Delta Gold Medallion, Hyatt Globalist, Hilton Diamond
Posts: 1,010
Pics of room and food? Show us all how this property kicks PH NY out of the park
Here right now. Wow. So far receiving better service than at PH. Glob recognition and service is really above average. Upgraded to a suite three days in advance - even on a weekend stay. Indian accent is now open and we've had asome fantastic dinner there. Best of all - there are flexible, adapting, customer service oriented people working here, not robots. We've had some special requests that were outside of the stated Globalist benefits in terms of breakfast (no main, rather having more sides dishes for my son) - I was fully expecting to pay these upon checkout, but after having the charges reviewed, they've got waived stating "they're just sides and your son didn't even take a main'.
Well done.
Well done.
#214
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,257
Post #171 has some pictures if OP doesn't have any to share. Their experience has matched mine - the staff definitely cares and acts like they want you to be there. PH has a better overall hard product and aesthetic, but the Thompson wins out for its bed and general service attitude (though, I have had pleasant encounters at the PH outside of the front desk).
#215
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Post #171 has some pictures if OP doesn't have any to share. Their experience has matched mine - the staff definitely cares and acts like they want you to be there. PH has a better overall hard product and aesthetic, but the Thompson wins out for its bed and general service attitude (though, I have had pleasant encounters at the PH outside of the front desk).
David
#216
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,257
#217
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,555
I liked the Thompson, and the Globalist treatment was fantastic, but the hard product is definitely a cut below PH.
#218
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
David
#220
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,555
#221
#223
Join Date: Sep 2010
Location: Chicago
Programs: Hyatt Glob; UA 1K; BonVoyage LTT (RIP SPG); HH Dia; JX Insighter
Posts: 1,644
#224