Guest of Honor in 2017?
Mar 18, 2017, 10:13 am
#61
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Join Date: Apr 2013
Location: PHX
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Hello there! Yes, this is a new policy with World of Hyatt. Guests do have to be World of Hyatt members now to use the guest of honor experience. I understand how different this is, but this is our new policy and we have to honor it. I would be happy to enroll the guest if you provide an address and email address to put on file. Or you could have them call in to the World of Hyatt number at 888-344-9288 and do it over the phone. -Ashley T[/b]
Mar 18, 2017, 10:20 am
#62
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,579
No, I called WoH and they did everything for me, and ensured it was marked as a Guest of Honor reservation. No mention my soon 80 year old in-laws need to join WoH.
Last edited by 59Impala; Mar 18, 2017 at 10:40 pm
Mar 18, 2017, 8:09 pm
#64
Join Date: Sep 2009
Location: Australia
Programs: Qantas Platinum, Hyatt Lifetime Globalist
Posts: 359
Just had my son check into Grand Hyatt Melbourne as a GoH.
He was told GoH doesn't get upgraded etc etc
But they went and checked and then gave him a club room....a nice one, apparently.
But even though the standard suites show availability for the three nights he is there he was told they are sold out
I did call the hotel and they said the same thing to me, too
Not the end of the world but disappointing
Since it is a special occasion I wanted it to be perfect for them.
He was told GoH doesn't get upgraded etc etc
But they went and checked and then gave him a club room....a nice one, apparently.
But even though the standard suites show availability for the three nights he is there he was told they are sold out
I did call the hotel and they said the same thing to me, too
Not the end of the world but disappointing
Since it is a special occasion I wanted it to be perfect for them.
Mar 18, 2017, 10:10 pm
#65
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
Posts: 5,000
What's your opinion?
Mar 18, 2017, 10:50 pm
#66
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Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
I have limited personal experience. After reading all the negative reports here on FT, for my only GoH award, I contacted the property ahead of time (HR CDG) to confirm GoH benefits. They were great about it, couldn't have been nicer or more responsive, and benefits were delivered as promised.
Mar 19, 2017, 6:06 am
#67
Join Date: Aug 2011
Location: USA
Programs: Hyatt Globalist
Posts: 201
Just had my son check into Grand Hyatt Melbourne as a GoH.
He was told GoH doesn't get upgraded etc etc
But they went and checked and then gave him a club room....a nice one, apparently.
But even though the standard suites show availability for the three nights he is there he was told they are sold out
I did call the hotel and they said the same thing to me, too
Not the end of the world but disappointing
Since it is a special occasion I wanted it to be perfect for them.
He was told GoH doesn't get upgraded etc etc
But they went and checked and then gave him a club room....a nice one, apparently.
But even though the standard suites show availability for the three nights he is there he was told they are sold out
I did call the hotel and they said the same thing to me, too
Not the end of the world but disappointing
Since it is a special occasion I wanted it to be perfect for them.
Mar 21, 2017, 10:04 pm
#68
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,561
Like others I went to make a guest of honors rez for my father so he can be near my grandmother who is entering hospice tomorrow. Was given the same info that he must have a WoH membership which just seems dumb. After going back and forth a bit I just ended up giving them an alternate email address (all they needed was an email). If my dad actually membership I can always change the email address
In the end it barely matters since it is a HH where he will get the astounding benefit of a bottle of water a day
In the end it barely matters since it is a HH where he will get the astounding benefit of a bottle of water a day
Mar 22, 2017, 8:17 am
#72
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
Posts: 5,000
For my nephew's coming stay at the HRT, all they took was his name. No address, No CC info, nothing. I can't see anything in the res or my confirmation email.
This is just too screwy for me, so I am just going to cancel and put the res in my name, since I will be staying across the street at the Tokyo Hilton. That way they'll get the Glob benefits for sure.
They really need a way to confirm that you have a GOH res other than a verbal promise.
Last edited by zombietooth; Mar 22, 2017 at 8:29 am
Mar 22, 2017, 9:37 pm
#73
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,561
Mar 22, 2017, 11:54 pm
#74
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Join Date: Apr 2013
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Mar 23, 2017, 6:12 am
#75
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
If that is the case, then I anxiously await the super special deals we were getting right before they went public 
Lots of promos and lots of points. They even offered a good discount on gift cards a few times.
Lots of promos and lots of points. They even offered a good discount on gift cards a few times.