Last edit by: jbeckett
The following info may be helpful for all newbies:
Hyatt issued CAT 1-4 award at 30 night milestone: expiration 6 months later.
Hyatt issued CAT 1-7 award at 60 night milestone: expiration 6 months later.
Chase WoH credit card issued CAT 1-4 award at annual renewal: expiration 12 months later.
Chase WoH credit card issued CAT 1-4 award at $15k spend: expiration 12 months later.
Hyatt issued CAT 1-4 Brand explorer award (for every 5 brands): expiration 12 months later.
Hyatt issued CAT 1-4 award at 30 night milestone: expiration 6 months later.
Hyatt issued CAT 1-7 award at 60 night milestone: expiration 6 months later.
Chase WoH credit card issued CAT 1-4 award at annual renewal: expiration 12 months later.
Chase WoH credit card issued CAT 1-4 award at $15k spend: expiration 12 months later.
Hyatt issued CAT 1-4 Brand explorer award (for every 5 brands): expiration 12 months later.
[HYATT NEWBIE LOUNGE - 2016] Ask Your Questions Here (flame/snark free)
#3121
Join Date: Apr 2021
Posts: 27
Hi, all, I did a quick forum search but did not find an answer to this question:
When cancelling a single night reservation made with a Chase WoH FNA, am I required to call in to get the FNA certificate redeposited in the account? The reservation page indicates that any modifications have to be done by phone but there is a link just to cancel it. I’m more familiar with Marriott’s reservation system, which allows a reservation to be changed online from a cert to points and the cert is (usually) redeposited automatically, or canceling the res and then having to call to have them redeposit the cert.
When cancelling a single night reservation made with a Chase WoH FNA, am I required to call in to get the FNA certificate redeposited in the account? The reservation page indicates that any modifications have to be done by phone but there is a link just to cancel it. I’m more familiar with Marriott’s reservation system, which allows a reservation to be changed online from a cert to points and the cert is (usually) redeposited automatically, or canceling the res and then having to call to have them redeposit the cert.
#3122
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,170
Hi, all, I did a quick forum search but did not find an answer to this question:
When cancelling a single night reservation made with a Chase WoH FNA, am I required to call in to get the FNA certificate redeposited in the account? The reservation page indicates that any modifications have to be done by phone but there is a link just to cancel it. I’m more familiar with Marriott’s reservation system, which allows a reservation to be changed online from a cert to points and the cert is (usually) redeposited automatically, or canceling the res and then having to call to have them redeposit the cert.
When cancelling a single night reservation made with a Chase WoH FNA, am I required to call in to get the FNA certificate redeposited in the account? The reservation page indicates that any modifications have to be done by phone but there is a link just to cancel it. I’m more familiar with Marriott’s reservation system, which allows a reservation to be changed online from a cert to points and the cert is (usually) redeposited automatically, or canceling the res and then having to call to have them redeposit the cert.
#3124
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,869
No changes made as of yet. Best recommendation is to purchase the minimum amount of points to keep old ones from expiring.
#3125
Join Date: Mar 2005
Location: Houston, TX
Programs: CO Gold
Posts: 65
I am a newbie to WoH globalist program. Thanks in advance!
Three questions:
1. If I use my free night certificate to book a room, am I still eligible for free suite upgrade (if available)?
2. Would the chance of being upgraded to a suite be affected by whether I book 2-double beds or 1 king bed room? (2 adults + 1 child), would like to have two beds if possible, but i worry they won't upgrade me if i book 2 double-bed room.
3. Would the chance of being upgraded be affected if I choose "early arrival" (at the time of booking).
Three questions:
1. If I use my free night certificate to book a room, am I still eligible for free suite upgrade (if available)?
2. Would the chance of being upgraded to a suite be affected by whether I book 2-double beds or 1 king bed room? (2 adults + 1 child), would like to have two beds if possible, but i worry they won't upgrade me if i book 2 double-bed room.
3. Would the chance of being upgraded be affected if I choose "early arrival" (at the time of booking).
#3126
Suspended
Join Date: Oct 2019
Posts: 569
1. yes
2. I guess it will depend on the property. But I imagine this might reduce the probability of getting a suite in some cases.
3. Yes. If occupancy is high, the hotel might not upgrade someone until a suite until later (if they think they might still be able to find someone who pays for the suite).
2. I guess it will depend on the property. But I imagine this might reduce the probability of getting a suite in some cases.
3. Yes. If occupancy is high, the hotel might not upgrade someone until a suite until later (if they think they might still be able to find someone who pays for the suite).
#3127
Join Date: Mar 2005
Location: Houston, TX
Programs: CO Gold
Posts: 65
Thanks!
1. yes
2. I guess it will depend on the property. But I imagine this might reduce the probability of getting a suite in some cases.
3. Yes. If occupancy is high, the hotel might not upgrade someone until a suite until later (if they think they might still be able to find someone who pays for the suite).
2. I guess it will depend on the property. But I imagine this might reduce the probability of getting a suite in some cases.
3. Yes. If occupancy is high, the hotel might not upgrade someone until a suite until later (if they think they might still be able to find someone who pays for the suite).
#3128
Join Date: Feb 2021
Posts: 53
I need 1 more night to become an explorist. Booking a block of rooms in July (for a family trip) so I’m wondering if I should do a mattress run, or is it not worth it?
My room block will be 3 doubles in July where I’m hoping I’d get upgraded rooms. If I did the mattress run I’d book a room for my sister and I where she lives and have her just check in with her husband and stay the night. Her city also has a Hyatt house which would get me one away from the timeless portfolio free night. Good idea?
My room block will be 3 doubles in July where I’m hoping I’d get upgraded rooms. If I did the mattress run I’d book a room for my sister and I where she lives and have her just check in with her husband and stay the night. Her city also has a Hyatt house which would get me one away from the timeless portfolio free night. Good idea?
#3129
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,869
I need 1 more night to become an explorist. Booking a block of rooms in July (for a family trip) so I’m wondering if I should do a mattress run, or is it not worth it?
My room block will be 3 doubles in July where I’m hoping I’d get upgraded rooms. If I did the mattress run I’d book a room for my sister and I where she lives and have her just check in with her husband and stay the night. Her city also has a Hyatt house which would get me one away from the timeless portfolio free night. Good idea?
My room block will be 3 doubles in July where I’m hoping I’d get upgraded rooms. If I did the mattress run I’d book a room for my sister and I where she lives and have her just check in with her husband and stay the night. Her city also has a Hyatt house which would get me one away from the timeless portfolio free night. Good idea?
#3130
Join Date: May 2014
Posts: 1,868
I'm not clear on whether you can book in your name with a noted additional guest, and still get the credit if only the additional guest checks in but not the account holder. If this works, I'd be thrilled, but it's not supposed to work that way so I don't think you can count on it.
Also, I don't know if you'll find the explorist upgrades to be anything to write home about. You're unlikely to get ground floor dumpster view, but you're also unlikely to get more than a higher floor or maybe deluxe rooms.
Also, I don't know if you'll find the explorist upgrades to be anything to write home about. You're unlikely to get ground floor dumpster view, but you're also unlikely to get more than a higher floor or maybe deluxe rooms.
#3131
Join Date: Feb 2021
Posts: 53
I'm not clear on whether you can book in your name with a noted additional guest, and still get the credit if only the additional guest checks in but not the account holder. If this works, I'd be thrilled, but it's not supposed to work that way so I don't think you can count on it.
Also, I don't know if you'll find the explorist upgrades to be anything to write home about. You're unlikely to get ground floor dumpster view, but you're also unlikely to get more than a higher floor or maybe deluxe rooms.
Also, I don't know if you'll find the explorist upgrades to be anything to write home about. You're unlikely to get ground floor dumpster view, but you're also unlikely to get more than a higher floor or maybe deluxe rooms.
#3132
Join Date: Jul 2019
Posts: 407
If you currently have 14 nights already then yes you need 16 more. You don't get any of the milestone rewards like suite upgrade awards or my hyatt concierge though by getting Globalist at 30 nights.
#3133
Join Date: Feb 2021
Posts: 53
What would you suggest is my best course of action? Just get to Explorist and hope for a category upgrade instead of dumping the cash for globalist?
#3134
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,164
As a Glob, you're only assured of getting benefits for 1 room. That will likely include an "upgraded" room, but the room can simply be a "high floor" or "view" room. Before spending $1300 (or more with taxes and fees ?) for status, have you looked at what it would cost to pay for the rooms you really want and not gamble on an upgrade ?
#3135
Join Date: Feb 2021
Posts: 53
As a Glob, you're only assured of getting benefits for 1 room. That will likely include an "upgraded" room, but the room can simply be a "high floor" or "view" room. Before spending $1300 (or more with taxes and fees ?) for status, have you looked at what it would cost to pay for the rooms you really want and not gamble on an upgrade ?
Last edited by Atreyu21; May 14, 2021 at 9:03 am