Andaz Maui REVIEW - MASTER THREAD

Old Nov 21, 14, 1:04 pm
  #1501  
 
Join Date: Jul 2002
Location: Virginia, USA
Posts: 3,934
Originally Posted by meecal View Post
Yes, we requested and received a mini-fridge in late July 2014 also. Made great use of it as we had bought quite a few options from Costco, stopping there on our way to the Andaz from the airport. For those that are looking to be frugal while still enjoying Maui I highly recommend grabbing some items at Costco or the grocery store before checking in to the hotel.
Where do they put the mini fridge in the room?
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Old Nov 22, 14, 10:17 am
  #1502  
 
Join Date: May 2012
Posts: 395
Originally Posted by JetAway View Post
Where do they put the mini fridge in the room?
We were in a suite so space was not an issue.
pickles1107 is offline  
Old Nov 23, 14, 9:05 am
  #1503  
 
Join Date: Feb 2004
Programs: IHG Spire Elite; Hyatt Platinum; SPG Preferred+; Club Carlson Gold; SW CP
Posts: 674
Originally Posted by JetAway View Post
Where do they put the mini fridge in the room?
If I remember correctly it was placed by the usual "cooler" at the foot of the bed.
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Old Nov 23, 14, 4:50 pm
  #1504  
 
Join Date: Mar 2008
Posts: 13
Originally Posted by pickles1107 View Post
We were in a suite so space was not an issue.
Did they charge you?
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Old Nov 24, 14, 2:30 pm
  #1505  
 
Join Date: Jun 2013
Posts: 1,618
Been trying to apply points to my stay for a suite upgrade but have not had any luck. Any suggestions? GM contact or just keep on trying repeatedly?
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Old Nov 25, 14, 7:46 am
  #1506  
Moderator: GLBT Travelers & Hyatt Gold Passport
 
Join Date: Jan 2000
Location: CVG
Posts: 15,226
Originally Posted by ZBigFam View Post
Been trying to apply points to my stay for a suite upgrade but have not had any luck. Any suggestions? GM contact or just keep on trying repeatedly?
No real suggestions, just keep trying. How far out is your stay? I just applied one last week for a stay in late August. I'm not sure what is going on - I was told that no award suites are available but DSUs can be applied- so I went searching and got a BRG approved and applied the DSU.
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Old Nov 25, 14, 9:06 am
  #1507  
 
Join Date: Jun 2013
Posts: 1,618
Originally Posted by peteropny View Post
No real suggestions, just keep trying. How far out is your stay? I just applied one last week for a stay in late August. I'm not sure what is going on - I was told that no award suites are available but DSUs can be applied- so I went searching and got a BRG approved and applied the DSU.
My stay is in mid December have been trying awhile guess all I can do is persist!
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Old Nov 25, 14, 11:26 am
  #1508  
 
Join Date: Apr 2011
Location: Los Angeles
Posts: 12
Kihei option

Originally Posted by canyonleo View Post
An alternative option to using the hotel valet. If you're doing a stay soon PM me and I'll send you details.
Just got back last night, and the Kihei option worked like a charm. Timed my last walk to the car yesterday, and it took me 9 minutes door-to-door (from room to car). Certainly less time than many self park options in Vegas!

Saved close to $150 (once you factor in tips) - many thanks, canyonleo!

P.s. Got food more than once from Fabiani's in Kihei and Wailea. Reasonably priced Italian fare... and pretty good too!
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Old Nov 25, 14, 12:39 pm
  #1509  
 
Join Date: May 2012
Posts: 395
Originally Posted by john516 View Post
Did they charge you?
No charge for us. We were using it for baby milk/food, so that could be a factor...
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Old Nov 25, 14, 1:33 pm
  #1510  
 
Join Date: Jun 2013
Posts: 1,618
Originally Posted by sunshinerama View Post
Just got back last night, and the Kihei option worked like a charm. Timed my last walk to the car yesterday, and it took me 9 minutes door-to-door (from room to car). Certainly less time than many self park options in Vegas!

Saved close to $150 (once you factor in tips) - many thanks, canyonleo!

P.s. Got food more than once from Fabiani's in Kihei and Wailea. Reasonably priced Italian fare... and pretty good too!
Thanks for letting me know the Kihei option still works I will be trying it out in a few weeks.
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Old Nov 25, 14, 10:47 pm
  #1511  
 
Join Date: Aug 2014
Posts: 1
We stayed 4 nights at Andaz from 11/17 to 11/21,
1. parking --used canyonleo's "Kihei option" and worked like a charm.
2. diamond suite upgrade -- no go with full points free night, yes with P+C.
3. microwave -- by request, free of charge.
alicemo is offline  
Old Nov 26, 14, 10:05 am
  #1512  
 
Join Date: Mar 2014
Programs: AA EXP, AS MVP Gold, UN Silver, Hyatt Diamond, Starwood Platinum, Marriott Platinum, Hilton Diamond
Posts: 65
No P+C in 2015

Was looking to do 4 nights the week before Thanksgiving next year. Points available, but no P+C so I could use a suite upgrade. I emailed the manager and got this reply:

Aloha Mr. XXXXX, Thank you very much for reaching out to me in regards to your question on the points plus cash program.

This rate plan is up to each hotel’s discretion, and at this time we are not offering it for any dates in 2015. I am truly sorry we are not in a position to offer you this plan, and I hope you will still consider staying with us. I would be more then happy to assist in finding the best possible time for you to visit the property, and I very much appreciate your loyalty to Hyatt.

I hope that we will have an opportunity to welcome you to the resort Mr. XXXXX, and please let me know how I may be of assistance.

With warm regards,


MICHAEL STEPHENS
General Manager
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Old Nov 26, 14, 11:29 am
  #1513  
 
Join Date: Feb 2010
Programs: SPG-PPE+Amb, Hyatt-Globalist, AA-Gold
Posts: 1,467
Originally Posted by jepiv View Post
Was looking to do 4 nights the week before Thanksgiving next year. Points available, but no P+C so I could use a suite upgrade. I emailed the manager and got this reply:

Aloha Mr. XXXXX, Thank you very much for reaching out to me in regards to your question on the points plus cash program.

This rate plan is up to each hotelís discretion, and at this time we are not offering it for any dates in 2015. I am truly sorry we are not in a position to offer you this plan, and I hope you will still consider staying with us. I would be more then happy to assist in finding the best possible time for you to visit the property, and I very much appreciate your loyalty to Hyatt.

I hope that we will have an opportunity to welcome you to the resort Mr. XXXXX, and please let me know how I may be of assistance.

With warm regards,


MICHAEL STEPHENS
General Manager
Yep, this change was discussed a page or two back. It's unfortunate because of the suite upgrade option with P&C, and hopefully the hotel reconsiders in the future. I likely would not have chosen the hotel without that option being available and I'm sure there are others in a similar position. Maybe they don't care about that, but I'm sure they still make more money on a P&C + DSU customer vs. no customer at all.
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Old Nov 26, 14, 1:32 pm
  #1514  
 
Join Date: Jul 2010
Location: PHL
Programs: AA Exec Plat, WoH Glob, HHonors (faux) Diamond
Posts: 2,981
Originally Posted by alicemo View Post
We stayed 4 nights at Andaz from 11/17 to 11/21,

2. diamond suite upgrade -- no go with full points free night, yes with P+C.
Welcome to FT !

I'm curious ... were some of your four nights free nights (credit card or points) and others P+C? Because, if yes, did they actually make you switch rooms?

I realize that with the demise of P+C at this Andaz the answer is even more anecdotal than normal; but in general one of my tactics when doing free nights is to front a paid one, in the hope that whatever upgrade goes with that one carries over .... (As though they aren't on to me ... )
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Old Nov 29, 14, 7:26 am
  #1515  
 
Join Date: Mar 2005
Location: Dallas, TX
Programs: AA Concierge Key, SPG Plat, Hyatt Diam
Posts: 321
We just got back from a great vacation - 11/20 through 11/26:

- Used P + C; luckily booked earlier in the year
- No suite upgrades
- Got "upgraded" to an Ocean view king with a rollaway; the room was way too small for my wife and I plus 8 year old; doing it all over again, we have to get a suite - otherwise the narrow bathroom, lack of drawer space are deal breakers. All first world problems
- The downgraded breakfast option was fine for us; really did not miss much from the broader $45 spread. I left a tip a few mornings when the service was great but it never showed up on my final charge
- Service across the resort is exceptional
- The beach and pool areas are wonderful; clean and well kept
- Tried Fabiani's Italian restaurant in Kihei. Good food at great prices
- Ulunani's shaved ice in Kihei was superb
- I would not recommend the Monkeypod - overpriced mediocre food - really poor value
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