sergeic

I've been searching around but there's no mentioning of the actual spa experience at Plateau. I'm planning on buying those gift certs for my friend, but hesitated after reading some reports on the tiny spa room.

Has anyone tried one of those spa packages? Do you think it's really worth the money they're asking for? They mention somewhere on the web site that they use Aesop products...but someone mentioned here that they use the crappy toileteries they have in the rooms. Is that correct?

RTWSTARALLIANCE

Well it has been a while since my original post. Back again and apparently a few times since that op.

First. At HKG if you purchase a ticket from the Airport Express machine you can only purchase one way or same day return. Not another day return. I paid $100 HKD for a one-way and asked kindly to "upgrade" that to a return at the service center. Total RT is $180 HKD.

Upon arrival late this evening I was greeted warmly. I am here using my last extended life FFN. Thank you Hyatt. My room has been upgraded to Grand Club and I have a one center view of the harbour with a late check-out. As this is our fifth stay I was given a certificate for $200 HKD to be used at the Plateau Spa. As I am going to the Elemis Spa using a CX certificate I asked about extending the use. Fortunately that is already done as it will not expire until 13 March 2007. I nice little touch.

I continue to be bothered by the motion sensor which has been installed in each room. You hear a chirp when you move around. Noticed this the last time. Apparently in all rooms.

I see a new benefit. At least on Club you can have Bose speakers delivered to listen to your iPod inroom.

I also noticed the menu of services says breakfast which starts at 7 AM each morning is Continental. At least in the US that means no hot items. I hope this is not the case. I will find out in a few hours and advise.

I think HSIA was $240 HKD for 24 hours. Regards from the GH HKG.

westcoastman

We enjoyed our time at this hotel better than Hong Kong itself. The RC spread was very nice but I wish they offered more Asian food. Service was good but staff insisted that we could not order special food in the club yet other VIP guests were brought dishes of their desire: entire steamers of dim sum, etc. Hotel was a bit too formal in the lobby.
Room was a little small but very confortable. Nice bed and a great bathroom. Shower was beyond good water pressue: it had tons of water volume.
Hong Kong is too foggy and cold for my taste and much like an Asian version of London which is not a complement. No rickshaws in this city. Streets near the hotel were so hard to navigate by foot when walking from the central. Subway is the best system I have seen in Asia including Japan. It is so easy to use with an inexpensive day pass $50HK = $6US. It even tells you what side of car to exit at the next stop.

Pickles

One thing that has changed at the GHHK for the worse is that the GP breakfast used to be fresh juice, pastries, and coffee or tea in the room. Now, it is down to coffee or tea, unfortunately in line with most other Hyatts that offer GP breakfast amenities.

RTWSTARALLIANCE

The breakfast includes hot items. This morning- shrimp dumplings, eggs, chicken sausage and hash browns.

RTWSTARALLIANCE

A correction. It is 160 for HSIA for 24 hours and 7 for a local call.

RTWSTARALLIANCE

As some of you may know the Elemis Spas in HKG, LHR and MIA are doing a promotion with CX. So the next time you get a CX (at least F) amenity kit keep that paper. It contains a voucher for a free treatment with a facial. I had my treatments today and they were the best I have ever had. I have had more than a few and that is well earned by Elemis HKG. Very good and very easy to reach. Island line from Wan Chai to Central. Exit D2 break a hard left twice and cross the street. At 1 D'Agular. That being said the treatment was great because of the therapist. If you would like her name FT PM me. Also go and find some CX spa vouchers. Regards

pdb

I will be at the GH HKG in May for several days and am looking forward to using my DIA suite upgrade. There appear to suites available (but that can change, I understand). I am wondering if there any any recent successful experiences using the suite upgrade, especially in conjunction with access to the RC. Since the Suites apparently are not on the RC floor, I wonder if the property will refuse RC admission. (If that were to be the case, I would forego the suite in favor of being on the RC floor.) I've seen other postings regarding RC admission for Diamonds, but not in conjuction with use of the DIA suite upgrade. Thanks in advance.

jkc22

Given the difficulty with the property regarding upgrades and my own experiences with the cert, I won't count on success with the Suite Upgrade cert....

OTOH, the times I've been upgraded or have paid to stay in a suite, they have always been on floors above 30, where the most of the suites are located....(i.e. access using the observation elevators)

Yes, you will be afforded GC access by virtue of "paying" a suite rate.

RichardInSF

On a recent stay, they were kind enough to upgrade me to a suite on the 36th floor and it included RC access via the 31st floor.

macj86

I can't speak to the suite upgrade but I can chime in on the DIA RC upgrade/access issue.

This past month, I stayed multiple times at GHHK and was upgraded to am RC room each times with the exception of my last stay....and was given access during that last stay. Incredible!

I was also happy to see a number of familiar faces from the former Kowloon property (and each of them remembered me by name).

Complete turnaround in service from early '05. Hopefully this will continue in a couple months when I'll have multiple stays again.

Pickles

All suites (no matter what floor) come with RC access. And large bottles of L'Occitane shampoos and conditioner, so pretty good loot, to boot.

broadwayboy

Have the suites been renovated recently? Although properly maintained, they seem old to me, especially compared to the regular (renovated guestrooms). I stayed in one of the suites last year and found that despite their size, the regular Harbour View rooms at GH HKG are simply stunning.

RichardInSF

The suite I was in was beautiful and didn't seem at all old. The TV set in the bedroom wasn't a plasma TV, that's about the only old thing in the room.

pdb

Even though my missed connection at NRT due to airline delay meant arrival one day later (which was a miracle, given that it was the start of Golden Week in China), upon calling the property from Tokyo (even though it was 5pm on the day of scheduled arrival), they were kind enough not to charge for that missed night. Upon arrival, a suite was not immediately available; however, by later that afternoon I was moved to a suite on a lower level, but very nice nonetheless, and a great harbour view. At last: success with a diamond suite upgrade! And although I'm not much of a toiletries person, those l'Occitane products have a great fragrance and the conditioner is incredibly effective--helping to get each day off to a good start (well, the tim sum at breakfast helped too). Thanks to all posters for the useful input.