Kacee

When I was there, front desk told me they are supposed to warn all guests on check-in about the noise on 5th Ave and offer alternative room if available.

Wow that's an impressive tab. Tops the Sofitel, which has (IMO) better food but very annoying service. FWIW, I found the Andaz breakfast menu exceedingly precious, but that is very much the trend in NYC and SF these days.

Boraxo

Can Diamonds still get $75 credit for room service breakfast?

I find RS far more time efficient than restaurant dining unless there is a buffet. Assuming it doesn't take 90m for delivery (has that improved??)

dtwdoc

Yes, you have the option of room service or dining at the restaurant. However keep in mind the prices that I mention in a very recent post and that you need to add a $5.00 delivery charge and an automatic service charge of 18%.

Though I'm a fan of room service, I prefer to dine in this hotel's restaurant. It has incredible views of 5th avenue and the public library. Classy joint.

Wandertanavin

I just ended a four night stay, and was allowed to take room service as breakfast. At first, the desk agent told me no, but a manager on duty corrected and said that it is available as room service. We went over the alloted $75 on one day, and were charged the overage at checkout.

In my experience, the delivery fee and service charge are not included in the $75.

dtwdoc

I checked out this am and was also charged for anything over $75 (2 of 3 breakfasts). I really think this property needs to reconsider the breakfast allowance given the incredible prices. That or I need to stick with a single cup of coffee and cut the side of fruit out of my routine

rntraveller

Staying from 12/29 to 1/1 on a points only stay so cant use a DSU , does this hotel ever upgrade on points stay? its my daughters first trip to NY so we are looking forwards to the stay , also should we do room service breakfast or resturant? I know Andaz doesnt do Diamond amenity do they give an alternative?

TAHKUCT

For NYE the hotel occupancy is very high, so chances of an upgrade would be slim. Just FYI, this hotel does not have rollaway beds as far as I know. My prefernce at this property is to have breakfast in the restaurant, just ask to have a table by the window. There is a diamond amenity at Andaz properties. Its either 1k points or a special hotel amenity but I always choose points so do not know what they offer instead of points.

dtwdoc

In my experience, yes, based on availability. I have received an upgrade from a standard room to a loft suite twice, and to a view king once. I suggest emailing their reservations manager and explaining the special event.

Opinions vary, but I prefer the restaurant breakfast. The atmosphere and views from the restaurant are unique, as it looks out over the NYPL. I would recommend sitting in the front dining room, as the back room (closer to the lobby) isn't as light filled and doesn't offer as good people watching.

Not sure if its because I'm a Diamond, because I've stayed during special occasions, or if its standard protocol, but I most recently received a plate of sliced cake. Don't remember what I received during my prior stays.

If your daughter is old enough to enjoy a glass of wine don't forget the free wine social in the lobby from 6p-9p. Also, during this time of the year there is usually free hot chocolate and/or warm cider in the lobby.

SPBanker

I once received coffee beans and Cafe Grumpy mug. I liked the coffee, and my son loves the mug.

Kacee

NYE in Manhattan? Unlikely.

dtwdoc

Another possibility is to inquire about a paid upgrade at time of check in (if its in your budget). During my most recent stay over Thanksgiving weekend (hotel was near capacity at check in, and at capacity by Day 2 of my stay), the only suite available was a single Terrace suite, and it was offered at a slight upcharge.

feeb1

Just to let you know, this hotel does have rollaway beds. I have used them on several visits.

Gunner14

Does anyone have an email contact for this hotel?

beltway

There's an email address listed on the property's home page.

Gunner14

I guess it would be helpful if I looked there. Thanks.