Hyatt FAQs & Tutorial on Getting Hyatt Points - PLEASE READ
Sep 19, 2012, 8:13 pm
#196
Join Date: Mar 2010
Location: Australia
Posts: 77
Do i get a night stay if i check it next early morning
I have some stays something up where I check in early - around 8am and I book the previous night to secure a room. The stay lasts for 3 nights in total (out of which I sleep 2 nights)
Do I get night credit for 3 nights or 2?
Thanks
Do I get night credit for 3 nights or 2?
Thanks
Sep 19, 2012, 8:21 pm
#197
Join Date: Mar 2010
Location: IND
Programs: HH Diamond, Hyatt Diamond, SGC Gold, IHG Plat, Delta Diamond, Cont Gold, US Air Chairmans
Posts: 206
I did at the Andaz in London. I booked the room the night before so I could go right in around 8am when I arrived. No issues at all.
Sep 26, 2012, 8:09 am
#198
Join Date: Dec 2003
Location: Pasadena,Ca.,US.
Programs: AA, Delta, United, SPG plat, Hyatt dia
Posts: 7,140
So do Travelzoo rates (booked via Hyatt.com) now count? In the FAQ's it says they do and yet there are conlicting reports.
NOTHING in the "rate details" window,nor on my comfirmation page, on the rate I am looking at mentions this.
NOTHING in the "rate details" window,nor on my comfirmation page, on the rate I am looking at mentions this.
Sep 26, 2012, 8:19 am
#199
Moderator: GLBT Travelers & Hyatt Gold Passport
Original Poster
Join Date: Jan 2000
Location: CVG
Posts: 15,300
If this is important to you, perhaps you should PM our Gold Passport Concierge (with your confirmation number if you already booked it) and confirm.
Sep 27, 2012, 1:13 pm
#200
Join Date: Dec 2003
Location: Pasadena,Ca.,US.
Programs: AA, Delta, United, SPG plat, Hyatt dia
Posts: 7,140
I did hear back from HGP Concierge who confirmed that if the booking is made via Hyatt.com rather than a third party site then you WILL earn points/stay credit for stays using a code obtained on Travelzoo.
Sep 27, 2012, 6:05 pm
#201
Moderator: GLBT Travelers & Hyatt Gold Passport
Original Poster
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Thanks for reporting back - hopefully this is the norm going forward.
Oct 17, 2012, 6:23 pm
#202
Join Date: Sep 2010
Location: NY
Programs: AA EXP / 2MM, Hyatt Glob, Hilton Diamond
Posts: 143
I checked my points awarded for a recent stay at Andaz 5th Avenue, and saw that the Dinner Food was counted as an eligible charge but the Dinner Beverages (wine and beer) were not. I found the following in the T&C's:
Do we know what these "certain jurisdictions" are? I find it hard to believe that New York would be one of these. Thanks for any info on this!
Hyatt Gold Passport members may receive Hyatt Gold Passport points on Eligible Incidental Charges, even when paying Ineligible Rates. Five Hyatt Gold Passport points will be awarded for each whole U.S. dollar or U.S. dollar equivalent, paid by a member for Eligible Incidental Charges that are charged to the member's room. "Eligible Incidental Charges" vary on a hotel-by-hotel basis, but generally include food, beverage and lounge expenditures (except at outlets not operated by the hotel) and other charges such as laundry, dry cleaning and telephone. Hyatt Gold Passport points will not be awarded on alcoholic beverage purchases in certain jurisdictions.
Oct 18, 2012, 7:25 am
#203
Moderator: GLBT Travelers & Hyatt Gold Passport
Original Poster
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Oct 21, 2012, 3:32 pm
#204
Join Date: Sep 2010
Location: NY
Programs: AA EXP / 2MM, Hyatt Glob, Hilton Diamond
Posts: 143
Okay, I got the following answer from Gold Passport Concierge via email:
"Due to the large volume of countries and jurisdictions our chain spans, "certain jurisdictions" is used as a blanket term and therefore refers to all of our properties. By default, our properties do not reward alcohol purchases."
"Due to the large volume of countries and jurisdictions our chain spans, "certain jurisdictions" is used as a blanket term and therefore refers to all of our properties. By default, our properties do not reward alcohol purchases."
Nov 1, 2012, 7:42 am
#205
Join Date: Nov 2012
Programs: Hyatt GP Platinum
Posts: 3
I recently received the Hyatt Visa and so I have platinum through that. I was also credited for two stays that reads as follows on my gp account details page:
"Hycard Inc. Stay 5 0 5"
What kind of stay is this? Or is this a stay credit through the visa card for spending a set amount of money? Because I have not spent the required 20k in a calendar year.
Update: I have confirmed that even though I have only acquired 5 stays and 8 nights this calendar year, I have been credited for an additional 2 stays and 5 nights. But I had only charged $16k at the time those extra credits were posted. Is the requirement for the 2 stay/5 nights bonus credit less than the stated 20k?
"Hycard Inc. Stay 5 0 5"
What kind of stay is this? Or is this a stay credit through the visa card for spending a set amount of money? Because I have not spent the required 20k in a calendar year.
Update: I have confirmed that even though I have only acquired 5 stays and 8 nights this calendar year, I have been credited for an additional 2 stays and 5 nights. But I had only charged $16k at the time those extra credits were posted. Is the requirement for the 2 stay/5 nights bonus credit less than the stated 20k?
Last edited by 88mph; Nov 1, 2012 at 8:11 am
Nov 13, 2012, 8:35 am
#206
Join Date: Apr 2001
Location: Austin
Programs: AA P4L, WN, BA, DL, UA, HHonors, IHG
Posts: 3,485
"Free Night" Questions
I don't see anything in the FAQ about free night awards, such as those received after applying for the Chase Hyatt credit card.
1. Do you need to phone in to book them?
2. Are they cancelable if travel plans change?
1. Do you need to phone in to book them?
2. Are they cancelable if travel plans change?
Nov 13, 2012, 7:42 pm
#207
Moderator: GLBT Travelers & Hyatt Gold Passport
Original Poster
Join Date: Jan 2000
Location: CVG
Posts: 15,300
1. I believe they can only be booked one at a time - so it would probably be better if you call in your reservation so that they would be on the same reservation. I'm not certain about this though.
2. Yes, within "normal" cancellation periods - usually the afternoon before scheduled arrival.
Jan 30, 2013, 7:54 am
#209
Join Date: Aug 2011
Location: Austin
Programs: AA Platinum 4MM; Marriott Titanium; Hyatt Globalist
Posts: 324
I might have missed this, but is it the case for free night awards that they count for neither stays towards the 25 nor nights towards the 50?
Thanks,
--woodstock
Thanks,
--woodstock
Jan 30, 2013, 8:42 am
#210
Moderator: GLBT Travelers & Hyatt Gold Passport
Original Poster
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Correct award nights o not count unless there is a glitch which does happen occasionally but don't count on it.