Go Back  FlyerTalk Forums > Miles&Points > Hotels and Places to Stay > Hyatt | World of Hyatt
Reload this Page >

Hyatt FAQs & Tutorial on Getting Hyatt Points - PLEASE READ

Hyatt FAQs & Tutorial on Getting Hyatt Points - PLEASE READ

Old Sep 19, 2012, 8:13 pm
  #196  
 
Join Date: Mar 2010
Location: Australia
Posts: 80
Do i get a night stay if i check it next early morning

I have some stays something up where I check in early - around 8am and I book the previous night to secure a room. The stay lasts for 3 nights in total (out of which I sleep 2 nights)

Do I get night credit for 3 nights or 2?

Thanks
chanpreet is offline  
Old Sep 19, 2012, 8:21 pm
  #197  
 
Join Date: Mar 2010
Location: IND
Programs: HH Diamond, Hyatt Diamond, SGC Gold, IHG Plat, Delta Diamond, Cont Gold, US Air Chairmans
Posts: 206
Originally Posted by chanpreet
I have some stays something up where I check in early - around 8am and I book the previous night to secure a room. The stay lasts for 3 nights in total (out of which I sleep 2 nights)

Do I get night credit for 3 nights or 2?

Thanks
I did at the Andaz in London. I booked the room the night before so I could go right in around 8am when I arrived. No issues at all.
JoshC is offline  
Old Sep 26, 2012, 8:09 am
  #198  
 
Join Date: Dec 2003
Location: Pasadena,Ca.,US.
Programs: AA, Delta, United, SPG plat, Hyatt dia
Posts: 7,140
So do Travelzoo rates (booked via Hyatt.com) now count? In the FAQ's it says they do and yet there are conlicting reports.

NOTHING in the "rate details" window,nor on my comfirmation page, on the rate I am looking at mentions this.
bigguyinpasadena is offline  
Old Sep 26, 2012, 8:19 am
  #199  
Moderator: GLBT Travelers & Hyatt Gold Passport
Original Poster
 
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Originally Posted by bigguyinpasadena
So do Travelzoo rates (booked via Hyatt.com) now count? In the FAQ's it says they do and yet there are conlicting reports.

NOTHING in the "rate details" window,nor on my comfirmation page, on the rate I am looking at mentions this.
This was never really clarified. If you click through the Travelzoo offer to book, there is a chance that it won't but normally there is a corresponding rate offered on the Hyatt site that matches the Travelzoo rate but does not indicate Travelzoo, this is likely to qualify.

If this is important to you, perhaps you should PM our Gold Passport Concierge (with your confirmation number if you already booked it) and confirm.
peteropny is offline  
Old Sep 27, 2012, 1:13 pm
  #200  
 
Join Date: Dec 2003
Location: Pasadena,Ca.,US.
Programs: AA, Delta, United, SPG plat, Hyatt dia
Posts: 7,140
I did hear back from HGP Concierge who confirmed that if the booking is made via Hyatt.com rather than a third party site then you WILL earn points/stay credit for stays using a code obtained on Travelzoo.
bigguyinpasadena is offline  
Old Sep 27, 2012, 6:05 pm
  #201  
Moderator: GLBT Travelers & Hyatt Gold Passport
Original Poster
 
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Originally Posted by bigguyinpasadena
I did hear back from HGP Concierge who confirmed that if the booking is made via Hyatt.com rather than a third party site then you WILL earn points/stay credit for stays using a code obtained on Travelzoo.
Thanks for reporting back - hopefully this is the norm going forward.
peteropny is offline  
Old Oct 17, 2012, 6:23 pm
  #202  
 
Join Date: Sep 2010
Location: NY
Programs: AA EXP / 2MM, Hyatt Glob, Hilton Diamond
Posts: 143
I checked my points awarded for a recent stay at Andaz 5th Avenue, and saw that the Dinner Food was counted as an eligible charge but the Dinner Beverages (wine and beer) were not. I found the following in the T&C's:

Hyatt Gold Passport members may receive Hyatt Gold Passport points on Eligible Incidental Charges, even when paying Ineligible Rates. Five Hyatt Gold Passport points will be awarded for each whole U.S. dollar or U.S. dollar equivalent, paid by a member for Eligible Incidental Charges that are charged to the member's room. "Eligible Incidental Charges" vary on a hotel-by-hotel basis, but generally include food, beverage and lounge expenditures (except at outlets not operated by the hotel) and other charges such as laundry, dry cleaning and telephone. Hyatt Gold Passport points will not be awarded on alcoholic beverage purchases in certain jurisdictions.
Do we know what these "certain jurisdictions" are? I find it hard to believe that New York would be one of these. Thanks for any info on this!
feeb1 is offline  
Old Oct 18, 2012, 7:25 am
  #203  
Moderator: GLBT Travelers & Hyatt Gold Passport
Original Poster
 
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Originally Posted by feeb1
Do we know what these "certain jurisdictions" are? I find it hard to believe that New York would be one of these. Thanks for any info on this!
No we don't - sorry.
peteropny is offline  
Old Oct 21, 2012, 3:32 pm
  #204  
 
Join Date: Sep 2010
Location: NY
Programs: AA EXP / 2MM, Hyatt Glob, Hilton Diamond
Posts: 143
Originally Posted by feeb1
Do we know what these "certain jurisdictions" are?
Okay, I got the following answer from Gold Passport Concierge via email:

"Due to the large volume of countries and jurisdictions our chain spans, "certain jurisdictions" is used as a blanket term and therefore refers to all of our properties. By default, our properties do not reward alcohol purchases."
feeb1 is offline  
Old Nov 1, 2012, 7:42 am
  #205  
 
Join Date: Nov 2012
Programs: Hyatt GP Platinum
Posts: 3
I recently received the Hyatt Visa and so I have platinum through that. I was also credited for two stays that reads as follows on my gp account details page:

"Hycard Inc. Stay 5 0 5"

What kind of stay is this? Or is this a stay credit through the visa card for spending a set amount of money? Because I have not spent the required 20k in a calendar year.


Update: I have confirmed that even though I have only acquired 5 stays and 8 nights this calendar year, I have been credited for an additional 2 stays and 5 nights. But I had only charged $16k at the time those extra credits were posted. Is the requirement for the 2 stay/5 nights bonus credit less than the stated 20k?

Last edited by 88mph; Nov 1, 2012 at 8:11 am
88mph is offline  
Old Nov 13, 2012, 8:35 am
  #206  
 
Join Date: Apr 2001
Location: Austin
Programs: AA P4L, WN, BA, DL, UA, HHonors, IHG
Posts: 3,493
"Free Night" Questions

I don't see anything in the FAQ about free night awards, such as those received after applying for the Chase Hyatt credit card.

1. Do you need to phone in to book them?
2. Are they cancelable if travel plans change?
Middle_Seat is offline  
Old Nov 13, 2012, 7:42 pm
  #207  
Moderator: GLBT Travelers & Hyatt Gold Passport
Original Poster
 
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Originally Posted by Middle_Seat
I don't see anything in the FAQ about free night awards, such as those received after applying for the Chase Hyatt credit card.

1. Do you need to phone in to book them?
2. Are they cancelable if travel plans change?

1. I believe they can only be booked one at a time - so it would probably be better if you call in your reservation so that they would be on the same reservation. I'm not certain about this though.

2. Yes, within "normal" cancellation periods - usually the afternoon before scheduled arrival.
peteropny is offline  
Old Nov 13, 2012, 9:34 pm
  #208  
 
Join Date: Apr 2001
Location: Austin
Programs: AA P4L, WN, BA, DL, UA, HHonors, IHG
Posts: 3,493
Thank you for the information, peteropny! I will phone Hyatt tomorrow.
Middle_Seat is offline  
Old Jan 30, 2013, 7:54 am
  #209  
 
Join Date: Aug 2011
Location: Austin
Programs: AA Platinum 4MM; Marriott Titanium; Hyatt Globalist
Posts: 333
I might have missed this, but is it the case for free night awards that they count for neither stays towards the 25 nor nights towards the 50?

Thanks,
--woodstock
JoeWoodstock is offline  
Old Jan 30, 2013, 8:42 am
  #210  
Moderator: GLBT Travelers & Hyatt Gold Passport
Original Poster
 
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Originally Posted by JoeWoodstock
I might have missed this, but is it the case for free night awards that they count for neither stays towards the 25 nor nights towards the 50?

Thanks,
--woodstock
Correct award nights o not count unless there is a glitch which does happen occasionally but don't count on it.
peteropny is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.