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Hyatt FAQs & Tutorial on Getting Hyatt Points - PLEASE READ

Hyatt FAQs & Tutorial on Getting Hyatt Points - PLEASE READ

Old Feb 1, 2024, 4:43 pm
  #481  
 
Join Date: Aug 2002
Location: San Francisco
Posts: 2,380
I read on this thread that an eligible rate does not include reservations made through third party booking sites such as booking.com, etc., and therefore such reservations are not eligible for points as well as stay and night credits.

I assume that also means that I cannot apply a club access award to such a reservation.

Are both of the above correct?
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Old Feb 1, 2024, 5:10 pm
  #482  
 
Join Date: Jan 2022
Location: SFO
Posts: 47
Originally Posted by sfvoyage
I read on this thread that an eligible rate does not include reservations made through third party booking sites such as booking.com, etc., and therefore such reservations are not eligible for points as well as stay and night credits.

I assume that also means that I cannot apply a club access award to such a reservation.

Are both of the above correct?
Yes, I believe you would not be able to apply a club access award to third-party bookings.

Here are the terms and conditions:

Club Lounge Access Awards are valid on nights for which the Member has paid an Eligible Rate or has redeemed points for a standard-room Free Night Award, Suite Free Night Award, or a Points + Cash Award, up to a maximum of seven (7) consecutive nights.
An Eligible Rate is defined as any room rate for a participating hotel, resort, or other property that is published by Hyatt (including rates found on hyatt.com without the application of a discount code, and Hyatts Standard Rate, Volume Account Rates, Senior Citizen Rate, Hyatt Priv rate, and the monetary portion of any Points + Cash Award (as defined in Appendix B), and for stays with a checkout date on or after January 1, 2023 Hyatt friends-and-family discount rates, but excluding rates published by ALG Vacations (defined below) unless Hyatt expressly indicates otherwise) or, for Miraval properties, published by Miraval.
Ineligible Rates are all rates other than Eligible Rates and include Free Night Awards (as defined in Appendix B), complimentary nights awarded in connection with Miravals Authentic Circle program, rooms booked on third-party online retailers (such as Expedia.com, Travelocity.com, Hotels.com, Booking.com, Priceline.com, Tripadvisor.com, Inspirato.com, home-sharing sites, or any other third-party online/mobile travel portal or bookings made directly on Google.com and TripAdvisor Instant Book), traditional wholesale rates (examples include, without limitation, GOGO Worldwide Vacations, Pleasant Holidays, Tourico, and Hotelbeds), airline crew rates, airline employee rates, travel agency employee rates, media rates, Club at the Hyatt discount stays, Hyatt employee discount rates, airline interrupted-trip vouchers, or contracted rooms. (A contracted room is a room that has been reserved pursuant to a written and executed agreement between a hotel or resort and a corporation, government agency, or individual for a negotiated room rate in exchange for an agreed upon number of rooms to be rented for an extended period of time.)
As for eligible stay and night credits, the terms and conditions are similar:

(i) Tier-Qualifying Nights. A Member may earn awards based on the number of nights the Member (i) stays at a Hyatt hotel or resort; (ii) pays an Eligible Rate or redeems a Free Night Award; and (iii) associates their valid Program membership number with the reservation (either at the time of reservation or check-in or by requesting retroactive credit for the night in accordance with Hyatts procedures) during the applicable measuring period (each a Tier-Qualifying Night).
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Old Feb 5, 2024, 8:21 am
  #483  
 
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,877
Originally Posted by Pocatello
Are you referring to sending Hyatt points from one Hyatt Member to another Hyatt Member?

If so...

transferring points from one member to another member does not have any charges.
Can booking a hotel then canceling count as activity?
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Old Feb 5, 2024, 12:29 pm
  #484  
Company Representative: World of Hyatt
 
Join Date: Feb 2017
Programs: World of Hyatt
Posts: 120
Good afternoon. Thank you for choosing Hyatt. Booking and then cancelling a reservation does not count as stay activity.
  • Redeem points towards a night (free night awards, club upgrade, etc.). Stay must be actualized.
  • The following count as stay activity:
  • Any addition or deduction of points (except LPEMP points) counts as activity
  • Receive points (earned on eligible stay/spend at participating Hyatt, SLH, including Planner Rewards)
  • Redeem points towards a night (free night awards, club upgrade, etc.). Stay must be actualized.
  • Redeem points for Dining, Spa and More redemption
  • Receive point credit through a Hyatt partner (Avis, Airlines, Chase/Chase Ultimate Rewards, etc.)
    • Including points earned with the American Airlines/World of Hyatt Partnership
  • Transfer an award to another guest (point award)
  • Convert World of Hyatt points to a Hyatt partner (Airline, Avis, etc.)
  • Purchase points
  • Combine points with another World of Hyatt member's account (once submitted)
  • Active World of Hyatt Credit Cardmember
  • Active Hyatt Vacation Club Owner
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Old Feb 6, 2024, 9:49 pm
  #485  
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Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,531
Originally Posted by World of Hyatt Concierge
Good afternoon. Thank you for choosing Hyatt. Booking and then cancelling a reservation does not count as stay activity.
  • Redeem points towards a night (free night awards, club upgrade, etc.). Stay must be actualized.
  • The following count as stay activity:
  • Any addition or deduction of points (except LPEMP points) counts as activity
  • Receive points (earned on eligible stay/spend at participating Hyatt, SLH, including Planner Rewards)
  • Redeem points towards a night (free night awards, club upgrade, etc.). Stay must be actualized.
  • Redeem points for Dining, Spa and More redemption
  • Receive point credit through a Hyatt partner (Avis, Airlines, Chase/Chase Ultimate Rewards, etc.)
    • Including points earned with the American Airlines/World of Hyatt Partnership
  • Transfer an award to another guest (point award)
  • Convert World of Hyatt points to a Hyatt partner (Airline, Avis, etc.)
  • Purchase points
  • Combine points with another World of Hyatt member's account (once submitted)
  • Active World of Hyatt Credit Cardmember
  • Active Hyatt Vacation Club Owner
I don't think we have access to the ServiceNow links that you've posted...
hailstorm is offline  
Old Feb 29, 2024, 9:23 am
  #486  
 
Join Date: Mar 2014
Location: SFO
Posts: 55
Grace period for status downgrade ?

My Explorist status is set to be valid until today (February 29th). I do have an upcoming stay this weekend (2 days after the official expiration date)

Is the status downgrade effective immediately after the expiration, or is there a couple of days grace period until the status changes ? I would like to take advantage of my status benefits for this stay.
IntTraveller is offline  
Old Mar 1, 2024, 5:38 am
  #487  
 
Join Date: May 2019
Location: Boston, MA
Programs: Hyatt, Marriott, Hilton, IHG, Virtuoso, SLH, LHW, Rosewood, Four Seasons, and many more!
Posts: 19
Originally Posted by IntTraveller
My Explorist status is set to be valid until today (February 29th). I do have an upcoming stay this weekend (2 days after the official expiration date)

Is the status downgrade effective immediately after the expiration, or is there a couple of days grace period until the status changes ? I would like to take advantage of my status benefits for this stay.
It's typically the next day after expiration that your status will change. Even if it doesn't change in your app, they will see it on the back-end when you check-in.
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tcspears is offline  
Old Mar 1, 2024, 11:59 am
  #488  
 
Join Date: Mar 2014
Location: SFO
Posts: 55
Originally Posted by tcspears
It's typically the next day after expiration that your status will change. Even if it doesn't change in your app, they will see it on the back-end when you check-in.
Thank you for your clarification. Indeed I see the status change in the app and website today, so likely the benefits wont apply to my upcoming stay. As a note, IHG gave me a grace period of about two weeks when my status was downgraded.
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Old Mar 1, 2024, 8:50 pm
  #489  
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Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,531
I have been either a Diamond, Platinum, Explorist, or Globalist since 2012. But last year the hyatt mlife loophole went away (RIP) and I only had nine nights total, so I expected to have no status at all, but logged in and was pleasantly surprised to see Discoverist status. Are soft landings a thing for everyone, or something that is case by case?
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Old Mar 15, 2024, 1:34 pm
  #490  
 
Join Date: Sep 2007
Programs: AA
Posts: 64
Expiring Points - need to get just some points

[Not sure this is the correct thread, so if not, please reposition... thank you]

I received an email indicating my hyatt points would expire for lack of activity in about 30 days. I do not plan to have a stay before that period occurs.

The advice I seek is if there is an easy way to obtain a few points at a minimal spend. For example, go to a hyatt or affiliated property, buy coke or have a meal, etc.,...?

Thank you for any information.
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Old Mar 15, 2024, 2:15 pm
  #491  
skj
 
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,198
Originally Posted by hytail
[Not sure this is the correct thread, so if not, please reposition... thank you]

I received an email indicating my hyatt points would expire for lack of activity in about 30 days. I do not plan to have a stay before that period occurs.

The advice I seek is if there is an easy way to obtain a few points at a minimal spend. For example, go to a hyatt or affiliated property, buy coke or have a meal, etc.,...?

Thank you for any information.
There's some discussion of how to keep your points from expiring here ...

expiration of points - pandemic - FlyerTalk Forums

It looks like the minimum point purchase is now 2000 points for $48 ...
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Old Mar 16, 2024, 12:20 pm
  #492  
 
Join Date: Sep 2007
Programs: AA
Posts: 64
[MENTION=219688]skj[/MENTION] Thanks!
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Old Jun 4, 2024, 7:44 pm
  #493  
 
Join Date: Apr 2004
Location: Scottsdale, AZ
Programs: AA 2MM - UA 1P / Hyatt Diamond - SPG Plat / Hertz 5* - Avis 1st
Posts: 3,897
Originally Posted by World of Hyatt Concierge
Can you provide guidance on earning points for dining at restaurants in Hyatt hotels? Twice this year I have tried to earn points when dining at a Hyatt hotel, but nothing has appeared in my account.

I was not staying in the hotel, just made reservations and ate at the restaurant at our local Andaz and Hyatt Regency. I provided my Hyatt # with the bill, but nothing seemed to happen subsequently.

What is the means by which a meal at a Hyatt restaurant earns points? Thank you!
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Old Jul 3, 2024, 1:41 pm
  #494  
168
 
Join Date: Jun 2004
Programs: UA-Gold, AA-Gold, Hyatt-LIfeTime Diamond
Posts: 868
Promotion starting date?

Apology in advance if this is already covered.....

If I recalled, check out date is used to determine night credits. If I check in on Dec 30th and check out on Jan 1st, I will earn 2 nights credit for the following year. If this is still true and when I see promotion with "Stay between 7/15~10/14....", will I get 1 night credit when I check in on 7/14 and check out on 7/15?
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Old Jul 5, 2024, 6:24 pm
  #495  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,888
If you stay using points, does it count as a stay or do you need to put something on the room to cause a charge for it to count as a stay?
EasternTraveler is offline  

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