Originally Posted by
Middle_Seat
I don't see anything in the FAQ about free night awards, such as those received after applying for the Chase Hyatt credit card.
1. Do you need to phone in to book them?
2. Are they cancelable if travel plans change?
1. I believe they can only be booked one at a time - so it would probably be better if you call in your reservation so that they would be on the same reservation. I'm not certain about this though.
2. Yes, within "normal" cancellation periods - usually the afternoon before scheduled arrival.