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The Hilton Honors Surpass Card from American Express (formerly called Ascend)

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Old May 26, 2014, 3:09 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
Hilton HHonors American Express Surpass card. 155,000 points for spending $3,000 in 3 months; $95 annual fee. Offer Expires Apr. 17, 2024
Hilton HHonors American Express Surpass card. 170,000 points for spending $3,000 in 3 months; $95 annual fee. Expired Jan 17 2024
Hilton HHonors American Express Surpass card. 130,000 points for spending $4,000 in 4 months; $95 annual fee. OFFER EXPIRED AUG 28.
Hilton HHonors American Express Ascend card
. 75,000 points for spending $2,000 in 3 months+ 25,000 points after additional $1000 in 6 months; $95 annual fee.
  • Important limitation on this offer: "Welcome bonus offer not available to applicants who have or have had this product."

Note: For existing Surpass card holders, AMEX verbally confirmed that on or after 20 January 2018, card holders can call in and request cards be converted to Aspire - while maintaining the same credit card number, balance limits, PIN, etc.

Card features:
  • Annual fee: $95 $150, no first-year waiver.
  • Earning: 12 HHonors points per dollar on Hilton spend; 6 points/$ at U.S. restaurants, supermarkets & gas stations; 4 points for online retail purchases (as of 2023); and 3 points/$ on everything else.
  • Elite status: Hilton Gold status for as long as you have the card and Diamond status after $40,000 in annual spend.
  • Booking bonus: 500 bonus points for every stay (including award stays) booked directly with Hilton & guaranteed with the card

Check your application status

Linking Amex Ascend Surpass to your Hilton Honors account.Many (most?) have reported that a new Hilton Honors number gets assigned by Amex even when they put their existing Hilton Honors number in the application, and it can take several weeks to get this worked out. However, the key to making things go smoothly seems to be an exact match of your name and address between Amex and Hilton, including adding your middle initial to your Hilton Honors account if you use it on your Amex. When everything matches, an Amex rep should be able to update the account number, it should "go through" immediately, and the correct Hilton account number will be reflected on the Amex website in about 2 days.

Is the Amex Ascend Surpass churnable?As of May 1, 2014, Amex will not give a signup bonus to card applicants who have held the card in the past ~7 years, even if the applicant has never earned a previous signup bonus for it. However, it is still possible to upgrade an existing Hilton Amex to the Ascend Surpass card to earn a bonus (and reportedly to do this more than once by later downgrading & then upgrading again). The best strategy is to earn a Ascend Surpass signup bonus first, and only afterward pursue the upgrade bonus(es).

For information on other Hilton-branded credit cards, see the wiki at Ongoing offers for Hilton cards issued by Amex or Citi




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The Hilton Honors Surpass Card from American Express (formerly called Ascend)

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Old Jun 23, 2016, 10:02 pm
  #121  
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Join Date: Jul 2003
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Originally Posted by miadukes
Are you able to apply for all 4 cards to maximize points?? Just curios. I don't see why not but wanted to ask here and see if anyone else has all 4 cards.
Yes but then you also need to consider the effect of having 4 new cards on your reports as HHonors pts are NOT the most valuable currency out there.

There are many other cards offer other "currencies" are better value than HHonors points. So you need to take that into consideration when planning on what cards you want to get.
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Old Jun 23, 2016, 11:53 pm
  #122  
 
Join Date: Feb 2003
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Originally Posted by miadukes
Are you able to apply for all 4 cards to maximize points?? Just curios. I don't see why not but wanted to ask here and see if anyone else has all 4 cards.
You mean Does having one of these Hilton cards preclude me from successfully earning the signup bonus on a different one?
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Old Jun 27, 2016, 6:42 pm
  #123  
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Met spend on the 100K upgrade offer on June 21. 100K shown included in the balance today, on both accounts in the household. Offers were found at the bottom of AMEX Offers under each account back in Mid April.
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Old Jun 28, 2016, 6:11 am
  #124  
 
Join Date: Nov 2015
Location: FL, USA
Programs: AA Plat, Hyatt Explorist, Hilton Diamond, IHG Plat, Marriot Gold
Posts: 1,666
Originally Posted by Happy
Yes but then you also need to consider the effect of having 4 new cards on your reports as HHonors pts are NOT the most valuable currency out there.

There are many other cards offer other "currencies" are better value than HHonors points. So you need to take that into consideration when planning on what cards you want to get.
NO I know I already have a few others but I'd be ok with the card hits for the points for next year.
Thanks.
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Old Jul 21, 2016, 8:56 pm
  #125  
 
Join Date: Jun 2011
Location: LAX
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Just got a 75k/$3k upgrade offer in my email today. Tempted to bite as I'm currently in a hard pull moratorium due to an upcoming home purchase. Are upgrades still processed without a hard pull? The word "apply" in the email has me a bit spooked...

Also, there is no issue getting the upgrade bonus a second time, correct? I did the upgrade to Surpass/downgrade to regular no-fee HH card dance a few years ago.
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Old Jul 21, 2016, 9:11 pm
  #126  
 
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Originally Posted by kdoughboy
Also, there is no issue getting the upgrade bonus a second time, correct? I did the upgrade to Surpass/downgrade to regular no-fee HH card dance a few years ago.
Discussed in the wiki.
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Old Jul 22, 2016, 3:40 pm
  #127  
 
Join Date: Mar 2011
Posts: 107
Originally Posted by adobe
Thanks for the reply! I already applied and was approved for the surpass card.

Now the question is, when the no fee card reaches the 1st year anniversary, and assuming that I get the upgrade offer. Will I still be able to upgrade and receive the points? Or do I have to close the surpass card before that?
Originally Posted by isle-hawg
Apparently we were typing at the same time. What I wrote in my last post is applicable to your question. Since we are not fortune tellers no way to now if you can upgrade and receive the bonus points in the future, recommend when you surpass a year with the no-fee account keep checking to see if you have a bonus offer to upgrade and read the T & C carefully. I "think" your best shot would be if the Surpass was closed first as the T & C will likely state that not eligible if you have this card open (perhaps/likely ever as it is now with most of their offers). But that is just my best guess and the fact that I do not recall reading about anyone with multiple Surpass cards open in the past even before AMEX went to the once per lifetime bonus per card.
My DH applied for his first Surpass with 100K bonus in May and has already earned the bonus. He also has a no-fee Hhonors Amex opened the previous May (2015). Both cards are in his online profile, and the no-fee card has an offer to upgrade for 75k bonus. I read over the terms carefully and I don't see any language about not being eligible for the bonus if an existing or prior cardholder. Tempted to try it out and see if he'll get the upgrade and be able to hold two Surpass cards, but wondering if we should hold out and see if the 100K upgrade returns. I'm thinking 75k is pretty good considering usually the upgrade offer is only 50K even when the signup bonus is higher.
Julie17 is offline  
Old Aug 2, 2016, 12:06 pm
  #128  
 
Join Date: Jun 2012
Posts: 109
So I received the sign up bonuses for both the no fee and the surpass cards, and both cards are still active. The anniversary for the no fee card is coming up soon, and I am hoping to see the upgrade offer. The question is, should I close the existing surpass card before upgrading the no fee card to surpass? And will I be able to receive the upgrade bonus since I have already received the sign up bonus for the surpass card?
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Old Aug 5, 2016, 10:26 am
  #129  
 
Join Date: Sep 2012
Location: U.S.
Programs: DL,HH,MR,Hertz
Posts: 36
I've got the Hilton Surpass Amex and am thinking of cancelling it to avoid the annual fee. I've got Diamond status through next year so I don't need the card right now, although I will want the card back if I slip below Gold. My thought is to

1. Cancel the Surpass now while I can still get part of the annual fee refunded
2. Hopefully redistribute the Surpass credit limit among my other Amex cards (does Amex do that?)
3. Apply for the regular no-fee Hilton Amex when there's a good sign-up bonus, and then if I drop below Gold at some point, I can then upgrade back to the Surpass.

It feels like there's some catch I'm missing, although I can't find a drawback. Anyone have any thoughts for me? Thanks!
GreenWing is offline  
Old Aug 5, 2016, 7:06 pm
  #130  
 
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,727
met minimum spend 7/28, all Serve online loads. No bonus yet. Feels longer than usual for Amex

Maybe a payment and a $1 spend are in order.

Last edited by italdesign; Aug 5, 2016 at 7:16 pm
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Old Aug 6, 2016, 1:32 pm
  #131  
 
Join Date: Jan 2010
Location: DCA/RIC
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Posts: 1,015
Originally Posted by GreenWing
I've got the Hilton Surpass Amex and am thinking of cancelling it to avoid the annual fee. I've got Diamond status through next year so I don't need the card right now, although I will want the card back if I slip below Gold. My thought is to

1. Cancel the Surpass now while I can still get part of the annual fee refunded
This is an option for now, will go away next month with the rule change by AMEX.

Originally Posted by GreenWing
2. Hopefully redistribute the Surpass credit limit among my other Amex cards (does Amex do that?)
I was unable to do this with AMEX when previously had a Starwood card with them that I CANX. Was told instead to apply for a credit line increase instead for the card I wanted the increase. YMMV

Originally Posted by GreenWing
3. Apply for the regular no-fee Hilton Amex when there's a good sign-up bonus, and then if I drop below Gold at some point, I can then upgrade back to the Surpass.

It feels like there's some catch I'm missing, although I can't find a drawback. Anyone have any thoughts for me? Thanks!
No catch the only consideration I remind you of is you have to hold the no-fee card a year before it is eligible for an upgrade.
isle-hawg is offline  
Old Aug 6, 2016, 1:36 pm
  #132  
 
Join Date: Jun 2014
Programs: 747 Upper Deck QF J LAX-BNE; A380 SQ SuiteC+D SYD-SIN & SIN-HKG; 777 CX F HKG-JFK; Park Hyatt Sydney
Posts: 513
Originally Posted by isle-hawg
This is an option for now, will go away next month with the rule change by AMEX.
Can you point me to the info on the rule change you're referring to? Never mind, I found it.

Last edited by Ed Janowsky; Aug 6, 2016 at 3:27 pm
Ed Janowsky is offline  
Old Aug 6, 2016, 3:10 pm
  #133  
 
Join Date: Sep 2012
Location: U.S.
Programs: DL,HH,MR,Hertz
Posts: 36
Thank you so much for the feedback isle-hawg! It sounds like my plan is a go, and I'll just have to see if Amex will reallocate my Surpass limit. And thanks for the tip about needing to wait a year - I'll apply for the regular Hilton Amex sooner rather than later so I'll be eligible if the upgrade offer is still available when I need it.

The rule change about refunding the annual fee was listed in my June Surpass statement, which actually prompted me to start thinking about this.
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Old Aug 6, 2016, 3:26 pm
  #134  
 
Join Date: Jun 2014
Programs: 747 Upper Deck QF J LAX-BNE; A380 SQ SuiteC+D SYD-SIN & SIN-HKG; 777 CX F HKG-JFK; Park Hyatt Sydney
Posts: 513
Originally Posted by GreenWing
The rule change about refunding the annual fee was listed in my June Surpass statement, which actually prompted me to start thinking about this.
Thanks I found it.
Ed Janowsky is offline  
Old Aug 12, 2016, 6:16 pm
  #135  
 
Join Date: Sep 2012
Location: U.S.
Programs: DL,HH,MR,Hertz
Posts: 36
FYI I cancelled my Hilton Surpass Amex today, and they were willing to reallocate the bulk of that credit limit to my other non-Hilton amex cards. It sounded like it was on a case-by-case basis - the person helping me wasn't sure if it would work or if it would need a manual approval, but when he tried to move the limit, it worked.

Now I'm wondering if I can apply for the regular Hilton Amex immediately or if I should wait a month - it did sound like the changes in my credit limit would be frozen for 30 days. I'm concerned that if I apply too soon and they want to allocate limit to the new card rather than grant me additional limit, I'll just be rejected. But the 75k point offer seems to be active now and seems to be about as good as it gets for this card, so I'd hate to miss it. Anyone have any thoughts on this?
GreenWing is offline  


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