Millennium Hilton Bangkok {THA}
Jun 5, 2021, 5:48 pm
#586
Join Date: Oct 2006
Location: EWR
Programs: UA 1K 1.5MM
Posts: 207
Do they still do the whole buffet, with the various stations with different types of food, and you can go around and pick up what you like?
Seems like Bangkok is the center of the Thailand Covid issues these days, so it would be surprising if they're still ok with the old buffet approach.
Jun 6, 2021, 1:15 am
#587
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,273
Is that still the case here? The page for this hotel on the hilton website has breakfast listed under "Available but with modified service" which sounds like it could be...anything at all really.
Do they still do the whole buffet, with the various stations with different types of food, and you can go around and pick up what you like?
Seems like Bangkok is the center of the Thailand Covid issues these days, so it would be surprising if they're still ok with the old buffet approach.
Do they still do the whole buffet, with the various stations with different types of food, and you can go around and pick up what you like?
Seems like Bangkok is the center of the Thailand Covid issues these days, so it would be surprising if they're still ok with the old buffet approach.
Jun 6, 2021, 5:00 am
#589
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
Can't speak to this property in particular, but hotels are still offering modified buffets in Bangkok, though they are much scaled back from pre-pandemic offerings, mostly because of the huge drop in guests.
Jun 6, 2021, 9:29 am
#590
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,273
Jun 6, 2021, 10:44 pm
#591
Join Date: Jun 2008
Location: BER
Programs: BAEC GGL/GfL, Lufthansa SEN, Hilton Diamond, misc other stuff
Posts: 1,374
Regarding alcohol: the PDF menu only had mocktails, but that could have been due to the Queen’s Birthday restrictions. I don’t drink much so I didn’t care to ask.
Jun 6, 2021, 10:48 pm
#592
Join Date: Jun 2008
Location: BER
Programs: BAEC GGL/GfL, Lufthansa SEN, Hilton Diamond, misc other stuff
Posts: 1,374
Oct 4, 2021, 4:01 am
#594
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,273
Historically they upgraded Diamonds to Executive Rooms not suites. Obviously, suite upgrades do happen from time to time but especially to frequent guests. Paid upgrades to suites can (at times) be very reasonable.
Oct 10, 2021, 7:00 am
#596
Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 4,843
Dec 17, 2021, 9:07 pm
#598
Join Date: Sep 2007
Location: SNA/LAX
Programs: Hertz PC, Hilton DMD, IHG Spire Amb, Bonvoy Titanium Elite & WoH Globalist
Posts: 8,076
I understand hotels are businesses for profit and need to fill out their rooms to achieve that objective. But at the same time, hotel chains are also in the hospitality business and have programs wanting loyalty. Currently at the hotels which filled with Thais using promo (THB 1,700 for deluxe, 2,400 for family suite, and 3,000 for Panoramic suite plus inclusions) to the point that we are pushed down to mid floors facing north. There has to be a pecking order for repeat guests loyal Hilton customers with Diamond status. This is very disapointing despite of the wonderful location, views, and decent breakfast at Flow! We paid the higher online rates but that doesn't seem to move us a bit on the totem pole!
Dec 18, 2021, 6:56 pm
#599
Join Date: May 2012
Location: Phuket Thailand
Programs: HH Diamond, BA Gold, IHG Gold, Oman Gold
Posts: 1,038
Indeed it is an ongoing issue. There will be a new round in January as well, where the Government supports Thai's to travel. Of course these benefits are not extended to expats living in Thailand. They assume we are all wealthy and can afford to pay full prices. The Thai's I see staying on the governments expense are all dripping in Gucci, BMW's and Rolex watches. As always the working class get left out. I now generally avoid hotels at the weekends, as they are zoos. I do feel sorry for the front line staff, they are fed up as well, and want the normal clientele back.
Dec 18, 2021, 9:20 pm
#600
Join Date: Sep 2007
Location: SNA/LAX
Programs: Hertz PC, Hilton DMD, IHG Spire Amb, Bonvoy Titanium Elite & WoH Globalist
Posts: 8,076
Would like to edit the above regarding rates: my wife tells me that 12/24 and 12/31 are not included in this Thai promo for nationals. This fact was confirmed by the operations manager who directly told me, "why do you think you are entitled to a suite upgrade when we can sell these suites for 30K baht on these nights"! Said manager also told me that we were wrong to think that Diamonds are entitled to a suite upgrade (even when one is available) and in fact this property is doing it by the book. Meaning one category upgrade up to a suite provided availability is there - so if we book the cheapest rate available (deluxe?), we will get upgraded to an executive room (same room actually but higher floor) ... and not to a suite!