Mar 19, 2015, 4:15 pm
Last edit by: beltway
In accordance with the terms and conditions of Hilton HHonors:
Members who do not have eligible activity as defined in a. - d. below in any 24 consecutive month period may be removed from the Program and are subject to forfeiture of all accumulated Points. At the discretion of Hilton Honors, such Members may be permitted to remain in the Program and removed after five years of inactivity. To keep accumulated Hilton Honors Points, the Member must take one of the following actions within a 24 consecutive month period:
Members who do not have eligible activity as defined in a. - d. below in any 24 consecutive month period may be removed from the Program and are subject to forfeiture of all accumulated Points. At the discretion of Hilton Honors, such Members may be permitted to remain in the Program and removed after five years of inactivity. To keep accumulated Hilton Honors Points, the Member must take one of the following actions within a 24 consecutive month period:
- stay at a hotel within the Hilton Portfolio pursuant to the terms herein;
- earn Hilton Honors Points through any third party source of Hilton Honors Point accumulation, including a Hilton co-branded credit card, pursuant to its terms;
- purchase Hilton Honors Points; or,
- donate Points through The Hilton Honors Giving Back Program.
How To Keep Hilton Honors Points From Expiring: The Definitive Thread
Jul 18, 2015, 11:26 am
#677
Moderator: Hilton Honors forums
Join Date: Dec 2002
Location: Marietta, Georgia, United States
Posts: 24,997
If you do not actually physically check in to the hotel, it does not qualify as a stay; you will not be credited any Hilton HHonors points or be given credit towards elite level status; and you are ineligible for a refund — despite the stay being paid in full in advance.
Jul 18, 2015, 6:14 pm
#678
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
No, and neither will any paid nights immediately before or after any stay using points or money & points. Hilton is one of the last holdouts in this regard. 
If you need to mix a stay and travelling with someone else, book the point stay in their name so the paid nights are in your name to get credit. You might be able to talk the FDC into blocking the same room for both rez so you don't have to change rooms. But if it's a choice of getting credit or staying in the same room, go for the credit!
If you need to mix a stay and travelling with someone else, book the point stay in their name so the paid nights are in your name to get credit. You might be able to talk the FDC into blocking the same room for both rez so you don't have to change rooms. But if it's a choice of getting credit or staying in the same room, go for the credit!
Jul 18, 2015, 8:09 pm
#679
Join Date: Dec 2010
Location: Singapore
Programs: KF Gold
Posts: 140
Hi, just had a couple of questions -
Haven't had a stay in over a year for my own account but I received a complimentary Gold membership (APAC Visa Infinite cardholders) and also received 1000 pts for the password change back in April. Is this sufficient to be considered activity in the past 12 months?
Also, for my wife's account, her last activity was in September 2014 but she has booked and prepaid 4 nights at the Conrad St James for December 2015. Will this also be sufficient to maintain her current points balance or should we buy some points to be on the safe side.
Thanks in advance
mingster23
Haven't had a stay in over a year for my own account but I received a complimentary Gold membership (APAC Visa Infinite cardholders) and also received 1000 pts for the password change back in April. Is this sufficient to be considered activity in the past 12 months?
Also, for my wife's account, her last activity was in September 2014 but she has booked and prepaid 4 nights at the Conrad St James for December 2015. Will this also be sufficient to maintain her current points balance or should we buy some points to be on the safe side.
Thanks in advance
mingster23
Jul 19, 2015, 8:25 am
#680
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Hi, just had a couple of questions -
Haven't had a stay in over a year for my own account but I received a complimentary Gold membership (APAC Visa Infinite cardholders) and also received 1000 pts for the password change back in April. Is this sufficient to be considered activity in the past 12 months?
Also, for my wife's account, her last activity was in September 2014 but she has booked and prepaid 4 nights at the Conrad St James for December 2015. Will this also be sufficient to maintain her current points balance or should we buy some points to be on the safe side.
Thanks in advance
mingster23
Haven't had a stay in over a year for my own account but I received a complimentary Gold membership (APAC Visa Infinite cardholders) and also received 1000 pts for the password change back in April. Is this sufficient to be considered activity in the past 12 months?
Also, for my wife's account, her last activity was in September 2014 but she has booked and prepaid 4 nights at the Conrad St James for December 2015. Will this also be sufficient to maintain her current points balance or should we buy some points to be on the safe side.
Thanks in advance
mingster23
However, booking alone does not cause her clock to reset (as they can be cancelled without penalty) so get some activity in there by September. Did you not change her password in time for the 1000 points?
Jul 19, 2015, 5:01 pm
#681
Join Date: Mar 2007
Location: Wisconsin
Posts: 2,428
No points
I was looking towards a stay in Minneapolis, logged in and see I have ZERO points . Yes, they are lost. I was told that they sent me an email (probably in my spam). Won't give them back. And offered for me to sign up for ways to increase my earnings. I won't be doing that. 18000 points, not much, but for someone who does not travel frequently , I certainly won't give my business to Hilton now. Why would I take the chance of loosing miles again if I dont stay at a Hilton again for another period of time. Hilton you have lost my business.
Jul 19, 2015, 7:54 pm
#682
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
I was looking towards a stay in Minneapolis, logged in and see I have ZERO points . Yes, they are lost. I was told that they sent me an email (probably in my spam). Won't give them back. And offered for me to sign up for ways to increase my earnings. I won't be doing that. 18000 points, not much, but for someone who does not travel frequently , I certainly won't give my business to Hilton now. Why would I take the chance of loosing miles again if I dont stay at a Hilton again for another period of time. Hilton you have lost my business.
Jul 20, 2015, 8:47 pm
#683
Join Date: Mar 2007
Location: Wisconsin
Posts: 2,428
Thanks
Babs
Jul 21, 2015, 7:45 am
#685
Join Date: Dec 2010
Location: Singapore
Programs: KF Gold
Posts: 140
Doing the password change and getting the points posted should reset your clock according to what Hilton has said.
However, booking alone does not cause her clock to reset (as they can be cancelled without penalty) so get some activity in there by September. Did you not change her password in time for the 1000 points?
However, booking alone does not cause her clock to reset (as they can be cancelled without penalty) so get some activity in there by September. Did you not change her password in time for the 1000 points?
Jul 21, 2015, 7:57 am
#686
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
No, a booking is not sufficient as even being non-refundable can still be cancelled and won't earn points. There needs to be a stay or some other account activity earning or spending points to count. Sounds like your best bet is to buy a few points and get the clock reset.
Jul 22, 2015, 8:13 am
#689
Join Date: Dec 2013
Location: Boston, MA, USA
Programs: UA 1K, DL Gold, IHG Diamond AMB, MR Gold, HH Diamond, Hyatt Globalist, National EE
Posts: 1,083
I have points expiring on 8/12. I am booked into an IHG property every night until then, and have no intention of switching reservations. I don't have the HH CC, and points from a mall purchase won't post in time.
Am I correct in assuming my only option here is to buy 1,000 points to keep my account active?
Am I correct in assuming my only option here is to buy 1,000 points to keep my account active?
Jul 22, 2015, 8:27 am
#690
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
I have points expiring on 8/12. I am booked into an IHG property every night until then, and have no intention of switching reservations. I don't have the HH CC, and points from a mall purchase won't post in time.
Am I correct in assuming my only option here is to buy 1,000 points to keep my account active?
Am I correct in assuming my only option here is to buy 1,000 points to keep my account active?