Mar 19, 2015, 4:15 pm
Last edit by: beltway
In accordance with the terms and conditions of Hilton HHonors:
Members who do not have eligible activity as defined in a. - d. below in any 24 consecutive month period may be removed from the Program and are subject to forfeiture of all accumulated Points. At the discretion of Hilton Honors, such Members may be permitted to remain in the Program and removed after five years of inactivity. To keep accumulated Hilton Honors Points, the Member must take one of the following actions within a 24 consecutive month period:
Members who do not have eligible activity as defined in a. - d. below in any 24 consecutive month period may be removed from the Program and are subject to forfeiture of all accumulated Points. At the discretion of Hilton Honors, such Members may be permitted to remain in the Program and removed after five years of inactivity. To keep accumulated Hilton Honors Points, the Member must take one of the following actions within a 24 consecutive month period:
- stay at a hotel within the Hilton Portfolio pursuant to the terms herein;
- earn Hilton Honors Points through any third party source of Hilton Honors Point accumulation, including a Hilton co-branded credit card, pursuant to its terms;
- purchase Hilton Honors Points; or,
- donate Points through The Hilton Honors Giving Back Program.
How To Keep Hilton Honors Points From Expiring: The Definitive Thread
Mar 12, 2014, 1:44 am
#616
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,626
I redeemed a hotel night last October but then canceled it before the stay and the points were redeposited. Yet all my points (which are not that many, but still...) have apparently expired anyway. Is this a computer error? What do you experts recommend that I do?
Assuming they restore my points I guess I need to get the Hilton Amex card so this doesn't happen again.
Assuming they restore my points I guess I need to get the Hilton Amex card so this doesn't happen again.
Mar 12, 2014, 3:14 am
#617
Join Date: Oct 2012
Posts: 24
I redeemed a hotel night last October but then canceled it before the stay and the points were redeposited. Yet all my points (which are not that many, but still...) have apparently expired anyway. Is this a computer error? What do you experts recommend that I do?
Assuming they restore my points I guess I need to get the Hilton Amex card so this doesn't happen again.
Assuming they restore my points I guess I need to get the Hilton Amex card so this doesn't happen again.
Some comments did refer to point reinstatement, but not normally for nothing, ie offered a challenge to get them back. I'd suggest calling, negotiating, and offering to buy 1,000 for $12.50 or whatever small amount it is as a start, but not necessarily the credit card route straight away. Getting the Hilton credit card will help, but since the free night cert is only earned in first 3 months and then valid for 6 months after earning it, you might want to plan application/spend accordingly.
Mar 12, 2014, 1:58 pm
#619
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
Where (geographically) are you based? The options are completely different depending on that, but neither your profile nor your post explains where youre based.
Mar 12, 2014, 7:34 pm
#620
Join Date: Apr 2013
Posts: 32
Mar 12, 2014, 7:46 pm
#621
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
As mentioned a page or two back, one option for keeping your account alive is:
d. donate points through The Hilton HHonors Giving Back Program.
Go figure out what the minimum amount you can donate is, and then evluate whether donating that amount is a reasonable way to keep your account alive.Or else just keep reading backwards through this thread for other ideas. (If you try to frontwards, you'll see posts from 10 years ago which may mention options which no longer work.)
Last edited by sdsearch; Mar 12, 2014 at 7:56 pm
Mar 12, 2014, 7:53 pm
#622
Join Date: Apr 2013
Posts: 32
Mar 12, 2014, 7:57 pm
#623
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
Mar 27, 2014, 7:09 pm
#625
Join Date: Oct 2010
Location: YYZ
Programs: A3*G AC*nobody TK*nobody
Posts: 1,967
Does the points *really* expire? Or is this something new? I have rarely visit this forum, so sorry for asking.
Last time I have stated at Hilton was some time back in 2012. And since then I have no activities and I still have my points in the account.
However I did receive a snail mail remind me I have lack of activities almost a year and I will lost all my points soon...
Just wonder if I missed the news about inactive account for a year will lost all the points. (or I just get lucky before?)
Last time I have stated at Hilton was some time back in 2012. And since then I have no activities and I still have my points in the account.
However I did receive a snail mail remind me I have lack of activities almost a year and I will lost all my points soon...
Just wonder if I missed the news about inactive account for a year will lost all the points. (or I just get lucky before?)
Mar 28, 2014, 2:13 am
#626
Join Date: Oct 2012
Posts: 24
Does the points *really* expire? Or is this something new? I have rarely visit this forum, so sorry for asking.
Last time I have stated at Hilton was some time back in 2012. And since then I have no activities and I still have my points in the account.
However I did receive a snail mail remind me I have lack of activities almost a year and I will lost all my points soon...
Just wonder if I missed the news about inactive account for a year will lost all the points. (or I just get lucky before?)
Last time I have stated at Hilton was some time back in 2012. And since then I have no activities and I still have my points in the account.
However I did receive a snail mail remind me I have lack of activities almost a year and I will lost all my points soon...
Just wonder if I missed the news about inactive account for a year will lost all the points. (or I just get lucky before?)
Mar 28, 2014, 8:29 am
#627
Join Date: Oct 2010
Location: YYZ
Programs: A3*G AC*nobody TK*nobody
Posts: 1,967
Thanks... I guess I will convert them. 11k isn't much use, right? (only to 1k AP or less than $25 gift cert)
Mar 28, 2014, 9:42 am
#628
Join Date: Oct 2012
Posts: 24
Still worth 1 or 2 nights at low-end redemption options, just book before they expire (2 nights still worth more than 1k AP). But the trick of booking a redemption then cancelling in the hope of generating activity to keep account alive and active doesn't work.
Mar 28, 2014, 11:00 am
#629
Join Date: Oct 2010
Location: YYZ
Programs: A3*G AC*nobody TK*nobody
Posts: 1,967
I tried to look for possible places I might travel, but none of the hotels cost less than 20k a night.
Apr 1, 2014, 6:19 pm
#630
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,626
I redeemed a hotel night last October but then canceled it before the stay and the points were redeposited. Yet all my points (which are not that many, but still...) have apparently expired anyway. Is this a computer error? What do you experts recommend that I do?
Assuming they restore my points I guess I need to get the Hilton Amex card so this doesn't happen again.
Assuming they restore my points I guess I need to get the Hilton Amex card so this doesn't happen again.
From http://news.hiltonhhonors.com/index.cfm/page/9001
MEMBERSHIP EXPIRATION
Hilton HHonors points do not expire as long as members remain active in the program. To keep an account active, members can stay at one of Hilton Worldwide's hotels, or earn or redeem HHonors points within 12 months.
Hilton HHonors points do not expire as long as members remain active in the program. To keep an account active, members can stay at one of Hilton Worldwide's hotels, or earn or redeem HHonors points within 12 months.