Mar 19, 2015, 4:15 pm
Last edit by: beltway
In accordance with the terms and conditions of Hilton HHonors:
Members who do not have eligible activity as defined in a. - d. below in any 24 consecutive month period may be removed from the Program and are subject to forfeiture of all accumulated Points. At the discretion of Hilton Honors, such Members may be permitted to remain in the Program and removed after five years of inactivity. To keep accumulated Hilton Honors Points, the Member must take one of the following actions within a 24 consecutive month period:
Members who do not have eligible activity as defined in a. - d. below in any 24 consecutive month period may be removed from the Program and are subject to forfeiture of all accumulated Points. At the discretion of Hilton Honors, such Members may be permitted to remain in the Program and removed after five years of inactivity. To keep accumulated Hilton Honors Points, the Member must take one of the following actions within a 24 consecutive month period:
- stay at a hotel within the Hilton Portfolio pursuant to the terms herein;
- earn Hilton Honors Points through any third party source of Hilton Honors Point accumulation, including a Hilton co-branded credit card, pursuant to its terms;
- purchase Hilton Honors Points; or,
- donate Points through The Hilton Honors Giving Back Program.
How To Keep Hilton Honors Points From Expiring: The Definitive Thread
Feb 3, 2017, 1:31 pm
#722
Suspended
Join Date: Apr 2011
Programs: RIP
Posts: 506
That said, under (d), a donation of 4,000 points (equivalent to USD10.00 works too and that is cheaper than a 5,000 point stay if it is just a MR.
http://hhonors3.hilton.com/en/earn-u...nts/index.html
HHonors points may be donated in increments of 10,000. Each 10,000 HHonors point donation equals a US$25 donation"
4000 or 10000 points minimum?
Apr 11, 2017, 5:41 pm
#724
Join Date: Jun 2007
Posts: 139
Is there any official word on HHonor site that mentions it's guaranteed to get points back as long as the transaction date from the shopping portal is before the original points expiration date?
Apr 12, 2017, 10:18 am
#725
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
No, it's not "guaranteed". However, it doesn't say the points must post before your points expire, just earning points will keep the account active.
Apr 15, 2017, 3:48 am
#726
Join Date: Dec 2016
Posts: 246
If you don't want to spend any money, just call customer service with any issue you like. The rep should offer to transfer you to Hilton Grand Vacations (HGV) to listen to a 2-3 minute spiel about time shares. (If the rep doesn't ask, you can request the transfer.) A week or so after your call to HGV they will deposit 500 points to your account and you'll be all set for another year.
Sep 14, 2017, 4:12 pm
#727
Join Date: Aug 2014
Location: Sacramento, CA
Posts: 97
I just called Hilton about an upcoming point balance expiring and the rep told me the number is 15 months since the last date of activity... I didn't think to ask (since I didn't know what the policy was at the time) if this replaced the 12 month policy, whether this was specific to my account, or some other thing. Anyone else have this experience?
Sep 14, 2017, 6:56 pm
#728
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
I just called Hilton about an upcoming point balance expiring and the rep told me the number is 15 months since the last date of activity... I didn't think to ask (since I didn't know what the policy was at the time) if this replaced the 12 month policy, whether this was specific to my account, or some other thing. Anyone else have this experience?
Most of us don't have points expiring soon so can't make the same kind of call as you can easily make two or three times to see if you get consistent information or not.
Sep 15, 2017, 9:40 pm
#729
Join Date: Mar 2015
Posts: 1,989
I just called Hilton about an upcoming point balance expiring and the rep told me the number is 15 months since the last date of activity... I didn't think to ask (since I didn't know what the policy was at the time) if this replaced the 12 month policy, whether this was specific to my account, or some other thing. Anyone else have this experience?
Oct 13, 2017, 2:52 pm
#732
Join Date: Dec 2009
Location: RDU
Posts: 1,498
It's clear from the T&Cs, at least, that 12 months is the clock. Believe I saw it here or elsewhere that if one possesses a particular Hilton CC that miles may not expire--I wouldn't count on it though. If that's the case, it should be added to the wiki.
I'm probably going to purchase the minimal amount of points from hilton to keep my points active. I trust FlyerTalk more than I do Hilton CSRs and supervisors--supposedly I was escalated to a supervisor on chat, who then insisted that despite the absent verbiage in General section of theT&Cs, item 13, that points pooling counts as a transfer and thus a qualifying activity for the purpose of keeping points alive.
Mar 11, 2018, 4:05 am
#733
Join Date: Aug 2008
Location: YXY
Posts: 3,506
I see we can spend HHonors points at amazon.com at 500 points per Dollar, minimum 5 points for 1 Cent.
Would that trigger an "activity", keeping the account active for another 12 months?
Would that trigger an "activity", keeping the account active for another 12 months?
Last edited by sokolov; Mar 11, 2018 at 7:44 pm