christianj

You're a Diamond member and you're asking how to add your member number to a reservation? Call them and give them your number or update the reservation online. As for the $250 credit, if you are talking about the one on the credit card then it will apply if you pay with the credit card.

genj

When you book on AMEX FHR, there's a field for hotel loyalty number. If you fill that out, the reservation will be linked to your loyalty number and status. For AMEX FHR reservation, as long as you pay at hotel (on the resort list, which WALV is), it counts toward the $250 credit.

happyvoid

For this hotel I notice it says limit of 3 people, I plan to bring 3 people but with my 2 year old daughter is this hotel strict with that? I put 2 adults and 1 children since 3 pushs up the price greatly

Eujeanie

I tried a couple of random dates and got the same price whether it was 2 adults or 2 adults and one child.

You didn't ask, but even though it doesn't have a casino it's not the most kid-friendly hotel (not that any in Vegas truly are, maybe the Excalibur).

daloosh

I wonder if anyone has insight into whether the $25/day diamond credit is per calendar day or per 24-hour checkin day (i.e. noon to noon or 3pm to 3pm)?

I understand from posts above that if you, for example, check in on Mon and leave early Wed, you could have drinks on Mon and breakfast on Tues, and not use F&B in the hotel on Wed. Two $50 credits would ensue with two people.

What if you instead check in on Mon and have breakfast on Tues (first 24-hour day) and then have drinks on Tues and nothing on Wed (second 24-hour day). Does that work for reimbursement? Or would you receive a credit for breakfast on Tues and pay for drinks on Tues night, and lose the second-day credit?

Thanks!



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ijgordon

Either of those scenarios would work. I don't know the exact cutoffs, but you'll get as many credits as nights that you're staying, with the exception that they won't post double-credits on any one day (I suspect calendar day).

GundamWing01

commenting on old post - appreciate the DP. however, it couldnt be any more clear in the T&C. there is no confusion:

No resort fees on Reward Stays
No resort fees on Reward stays booked using all Points, or for Promotional free night stays (e.g. issued by credit card partners)

meaning, if ur ever charged, you slap them with the official HH policy and get it removed ASAP.

its very critical to note that all vegas properties except cosmo and Four Seasons require FHR prepayment under AMEX OTA which is super annoying. I want to pay "at the hotel" to utilize HH Aspire and amex offers. then again, amex 5x MR and the new FHR $125 FB perks are massive so it could be worth it esp on longer stays. plus on huge bills you could potentially split pay with the aspire.

EDIT: im talking about when a property does not offer "Pay At Hotel" for a specific date range

ijgordon

You can charge the deposit on another Amex card, I think even the FHR website lets you put in a credit card number when you make the reservation. I charged the deposit to my HHonors Amex in April for a May stay. It posted with exactly the same merchant as the final settlement (WALDORF ASTORIA LAS VEGAS WALDORF ASTO - LAS VEGAS, NV), so I assume I got the bonus HHonors points. I got the $100 credit offer as well, although my deposit wasn't enough to qualify, so I can't be 100% certain that it counted toward the required spend, certainly the settlement balance did.

GundamWing01

appreciate ur DP. however, im totally surprised and confused. youre telling me that your prepaid amex FHR CC charge showed up as directly billed by property? WTH. that has never happened to me. ALL prepaid FHR has showed up as "AMEX FINE HOTELS RES". has this recently changed? that would be so key. i dont have any recent personal DPs, but maybe its a new thing? just to verify, did you have the option to "Pay At The Hotel" for WA LV? and yes, you can input your own amex CC on the payment screen, but all CC linked with your login will already show up. i would only use amex plat for 5x MR anyway. unless billed directly by hotel, it makes no sense for me to use a different amex given the FHR coding.

furthermore, there is no deposit option for WA LV. maybe this was available before under "Pay At The Hotel"? ive never seen it. of course, this is totally dependent on property, but we are both talking about the same location. under the payment screen "Total Due Today" is the FULL amount for this property. you booked under amex FHR right?? not direct HH website?? im glad things worked differently for you, but it maybe it was YMMV during that period. i would be interested in more DPs.

Fly2Where

I recently booked this hotel for Jan 2020 stay using FHR. I can chose pay at hotel option, and it charges certain deposit by the hotel, and it shows as charged by hotel direct.
on a side note, I have another booking directly from hilton.com (not FHR), it also charges deposit.

ijgordon

No I did not prepay the stay, I never said that. Obviously that foregoes the 5x FHR points but lets me use my Hilton Amex and get the 12x or whatever, as well as the Waldorf-specific offer for a $100 credit back.

Almost every big hotel in Vegas requires a 1-night deposit paid at booking.

GundamWing01

thank you for that info. thats a helpful DP to see FHR "Pay At Hotel" deposits are charged direct and not centrally by HH corporate.

thank you for the clarification, but i think we are misunderstanding each other.

depending on the property and the dates selected, you do not have the option to "Pay At Hotel". meaning, you have to prepay amex FHR the full amount and its coded differently vs directly by property when paying at hotel. thats the point i was trying to convey and i was confused by your comment about deposits being directly charged by the property. i shouldve made my comment more clear. obviously, there is no issue with using amex aspire and amex offers if youre always able to "Pay At Hotel". also sounds like deposits are directly billed by the property when using "Pay At Hotel". thats a big win.

ijgordon

A "deposit" is a partial payment toward the full amount, which in this case is paid at the time of check-out. As I mentioned, most Vegas Strip hotels require a 1-night deposit to be paid at the time of booking, whether you book directly through the hotel or use a travel agent. In many cases the deposits are fully refundable until perhaps 3 days prior to arrival.

I've never encountered the situation you seem to be talking about where the ONLY option is to prepay the full stay, and there's no "pay at hotel" option. If you do see that on the website, I'd just call Platinum Travel Service. Of course sometimes a prepaid (and non-refundable) stay is less expensive, but I don't think the FHR program has any fully nonrefundable rates built into it.

Fly2Where

Several hotels in Vegas is prepay only when using FHR. For example, Bellagio. However, when I cancelled before deadline, I have no issue to get full refund.

ijgordon

Weird, we're obviously going well OT as this doesn't have anything to do with the Waldorf, but I do see that the FHR website doesn't give the option to pay at hotel for a Bellagio stay (or Aria SkySuites for that matter) but does, for example, at Wynn. I'd try calling in that situation and booking by phone. A direct reservation with Bellagio doesn't require a full prepay, only a one-night deposit, so not sure why Amex is trying to force it.

Possibly worth discussing in the Amex forum, I haven't checked to see if anything is there.