silvergirl

Was at the Conrad Bali a week ago and got upgraded from Conrad Suite to the Penthouse Suite. Wasn't expecting it at all, so a great surprise! Enjoyed having own Infinity Pool and all, amazing!! Really great resort.

cpn1980

I am currently in the Conrad Bali in the Suite section which I had also booked. As a HH Gold I received no upgrade or additional amenities like the one included in the suites rate. I was told that I received the best suite available on the second floor. The location of the suite is suboptimal, very clairaudient from the suite above, beside and especially outside. As a Gold I do not feel very well recognized, though the resort is beautiful, also the suite amenities like free afternoon tea and evening cocktail are great.

mileageking

what was your daily rate for conrad suite?

b8b

Interesting. Checked in yesterday as a Diamond and only got ocean view king for four nights. Curious how many nights you booked. Guess Gold trumps Diamond sometimes

jefftiger

This was my experience in March (as a Diamond). We were there for 7 nights and got an Ocean view king, which was nice, but the hotel was not heavily occupied at the time and I ran into one other Diamond who had been upgraded to a suite who was staying there at the same time (for fewer nights). It may have helped if I had asked to be upgraded to a suite, but my wife and I were too jetlagged at that point to think clearly.

By chance, did you request a suite upgrade in an e-mail to the hotel before arriving?

Despite not getting a suite, we still loved the hotel and the experience there. We're actually thinking of returning next year.

soy

Just finishing up another great stay here (see my previous review quoted above). No upgrade but not an issue as this is not really a place where you spend much time in your room and as noted upthread Conrad Suites upgrades are the exception rather than the norm.

Diamond treatment still great and the afternoon tea / evening cocktails as good as ever. One change I noted was that Suku now has added several a la carte options to the breakfast menu including Eggs Benedict and a Japanese Option.

Really is one of the best HH properties, especially if you have small kids.

Putra

Do you get access to lounge?

Question : If I booked a room that comes with breakfast, can I stack the one that Gold get?

ukyank

I will be staying at the Conrad Bali next week, my first trip to Bali.
Question: are there any reputable money changers or ATM machines near the hotel? I'll be arriving with no local currency & going straight from the airport to the hotel & wondered if I should change some $ at the airport or wait.
Thanks.

jefftiger

I believe that there are ATMs at the airport just past baggage claim. There's an ATM in a glass-enclosed booth at the street entrance to the Conrad. That works with Visa-branded ATM cards, but my Mastercard branded card wouldn't work there. I ended up walking down to Circle K a bit farther south on Jl Pratama (though for safety (i.e., not to get run over), I walked on the beach path and then cut over to the Circle K). I was able to use my ATM card at a couple of other convenience store ATMs elsewhere on Bali without difficulty.

holtju2

Use one of the ATM's at the airport.

ukyank

Awesome, perfect thanks

Hosserunda

I'm currently staying here and hope for everybody who has an upcoming stay that they ge upgraded, because half of the garden rooms face a huge construction site that is horribly noisy. We were upgradet to Resort room. According to the website, the resort rooms have partly ocean view. However, ours does not.

What I am really wondering is who in the world has decided for these shower heads? They are the worst I have ever experienced! They are peeling the skin off your body, even if you turn the strengh down to a minimum. I usually love to take long showers after a pool day, but here I hate showering and have to get out as quick as possible.

itchief

There is an ATM right in front of the Conrad, it is not in the hotel but at the driveway entrance. I had no issues using this one.

tkelvin69

Uhh, one trip through immigration doesn't give a good representation of what can happen. I was just there when two wide body aircraft arrived at the same time and I was first off and still waited 30-40 minutes to clear and there were LONG lines behind me.

tkelvin69

Just finished up a 4 night award stay. Even with a few glitches, I'd give this the best tropical Hilton branded property I've stayed at (Jalousie was better but no longer a Hilton).

Good:

1. Comp upgraded to a corner ocean view suite on top floor (4116) with a private plunge pool and loungers on one of the three decks. Very nice at about 90 sq meters. Couldn't ask for a better room. I think there are 6 of these rooms over the 3 wings. I think the middle or north wing would be slightly better as there was a bit of noise from the kids club below.

2. Service, with a couple exceptions was outstanding.

3. Conrad lounge was good with afternoon tea and evening drinks and a very helpful staff.

4. Food onsite was good, breakfast buffet was nice and the Saturday night Fish Buffet on the beach was a very good dinner at 450,000 (less 15% for diamond). Daily fruit plate to the room.

5. The grounds are immaculate and nicely designed. It never did seem crowded but if you want a cabana, get there early (no saving and they remove belongings after 1 hour of vacancy).

Poor:

1. Checked in at ~ 1:20pm and was told I was being upgraded. After thanking her, the reply was "we must upgrade diamonds" almost as if she wouldn't had she had the choice. The room wasn't ready as they needed to have the "proper amenities" in the room first and was told to wait in the lobby 5 minutes. After waiting about 20, I went to the counter and was handed the room keys in a booklet. No explanation, no direction where to go, nothin. I said can someone at least point me in the right direction and one of the bell staff assisted. Very poor first impression and wondered if this was the place I had read about.

2. The room was noisy during the day from 800am - 500pm with room renovations immediately below. This made sleeping in or afternoon siestas impossible. There also was a strong odor of finishing products (petroleum based) much of the day. Had this not been a spectacular room, it would have been a very poor location. It would have been nice to be informed of construction in advance.

3. Turn down service. The first two nights someone would come and tidy the room and replace towels, etc and make it nice to return to after dinner. The third night, no service. I called the desk and was advised they only do once daily service and never had turn down service for nights three and four. Not a big deal but it is nice to have and would expect such service from a hotel like Conrad Bali.

Overall it was a great stay and an excellent use of Honors points.