[ARCHIVE to 2015] Problems and Issues with Hilton Family Internet Web Sites
Jan 27, 2014, 9:51 am
#2612
FlyerTalk Evangelist
Join Date: Feb 2002
Location: El Paso, TX, USA
Programs: Kicked out of all of them
Posts: 32,554
Down, can't get to my reservations
Jan 27, 2014, 10:11 am
#2613
Join Date: Jun 2002
Location: BCT. Formerly known as attorney28
Programs: LH HON,BA GGL GfL,Hyatt LT Glob,Mrtt LT P,Hilt LT D,IC Amb,Acc P,GHA Tit,LHW Strlg,Sixt/Av/Hz D/Pres
Posts: 6,827
I can't log in either - tried several browsers.
Jan 27, 2014, 10:20 am
#2614
Join Date: Jan 2010
Location: DCA/RIC
Programs: HH LTD, AA LTG
Posts: 1,015
The site has been down for me for past 90 minutes. One of the many times that I have tried logging in it let me into the site but my profile was bare except for name acct# and Diamond status.
Jan 27, 2014, 10:36 am
#2615
Join Date: Sep 2001
Location: Washington, DC
Programs: UA Plat MM, AA Gold, Hyatt Explorist, Hilton Gold, IHG Plat, Marriott Titanium Elite
Posts: 5,015
Jan 27, 2014, 12:50 pm
#2616
Join Date: Feb 2013
Location: DCA
Posts: 7,769
...
Jan 31, 2014, 4:59 pm
#2617
Join Date: Dec 2000
Location: Elgin, IL, U.S.A.
Posts: 912
Calendar doesn't let you book until Feb. 28
I have been trying to book a stay before Feb. 28th but the website doesn't allow me because the only available date in Feb. hyperlinked on the calendar is Feb. 28th.
Jan 31, 2014, 5:25 pm
#2618
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,162
What timezone are you in? Is it already February where you are?
Jan 31, 2014, 5:32 pm
#2619
Join Date: Dec 2000
Location: Elgin, IL, U.S.A.
Posts: 912
Central Zone (Chicago) No, it's still January 31st but it's good to know that not everybody has this problem. I tried to book using a desktop and also an iPad. I tried the Hilton application with the iPad and the Hilton website with the desktop.
Feb 5, 2014, 8:43 am
#2620
Join Date: Feb 2007
Posts: 33
Email reservation feature
Is it possible to send the reservation details to another email address from the Hilton website? I can do that on Marriott but I can't find a similar feature on Hilton.
Thanks.
Thanks.
Feb 13, 2014, 11:13 am
#2621
Join Date: Dec 2004
Programs: Globalist, Marriott Plat, various sundry
Posts: 984
Trying to change a reservation (2 doubles to 1 king), but when trying to make the change I twice got "online booking unavailable" after providing all of the information. (This on a desktop computer with IE)
Feb 19, 2014, 1:37 am
#2622
Join Date: Sep 2009
Programs: BAEC Silver, LH M&M Pleb, VS FC Pleb, Hilton Diamond, IHG Pleb
Posts: 269
Anyone having trouble changing their earning style/preference? Need to change from points & miles to points & points - >100 Avios per night doesn't seem that exciting anymore since the changes). Unlike some, I can log in to my AC no problem, but when I try to change the earning style in "my prefs" it comes up with a litte pop-up box with "this page requires a post method" message. Tried multiple browsers, no change.
Thanks,
FL
Thanks,
FL
Feb 19, 2014, 4:26 am
#2623
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,593
Hi FL, everyone has the same problem and Hilton have no interest in fixing it! I suggest you use Google Chrome which works fine for me.
Feb 19, 2014, 6:57 am
#2624
Join Date: Sep 2009
Programs: BAEC Silver, LH M&M Pleb, VS FC Pleb, Hilton Diamond, IHG Pleb
Posts: 269
Feb 25, 2014, 8:22 am
#2625
Join Date: Mar 2010
Location: BWI, DCA, IAD
Programs: SWA A-List Preferred & CP, Delta Diamond, HH Diamond Hyatt Diamond
Posts: 553
HHonors Shopping Mall link is jumping right back to the HHonors main page. Have tried both IE and Chrome to no avail. All other links seem to work. Diamond member so shouldn't be an issue with permissions..