2013 Changes to HH Reward Stays, new cat., more pts needed
#751
Join Date: Feb 2013
Posts: 9
This change is ridiculous. Are you all not outraged? The value of my points was just cut in half. It sounds like people are just accepting it. We need to stand together and let Hilton know how we feel about this.
#752
Join Date: Feb 2013
Posts: 32
Has anyone tried to book a multi night stay starting on 3/27/2014? I plan to book 4 nights from 3/27 to 3/30 by calling on on 3/27/2013 (the day before cut over), does anyone if they allow multi nights from that day since the following days are more than a year out?
I really dont want to pay the new points rate if possible.
I really dont want to pay the new points rate if possible.
#753
FlyerTalk Evangelist
Join Date: Feb 2009
Location: From ORK, live LCY
Programs: BA Silver, EI Silver, HH Gold, BW Gold, ABP, Seigneur des Horaires des Mucci
Posts: 14,215
#754
Join Date: Apr 2005
Location: LAX
Programs: UA Silver, AA, WN, DL
Posts: 4,091
The only thing you or anyone who wants their concerns made clear is to send Hilton a copy of your stay that would have gone to Hilton, and let them know this is costing them real money/customers. Or, cancel existing paid reservations and let them know why.
It won't do anything, but it will help with the process of acceptance for what it is.
#755
Join Date: Aug 2012
Location: New York
Posts: 158
Here you go folks. I took the PDF that hilton put out and extracted every hotel (I think) with its new category number. Here's a summary:
and here are the hotels that are categories 9 & 10
and here are the hotels that are categories 9 & 10
Last edited by AnthonyF1227; Feb 27, 2013 at 11:42 am
#756
Join Date: Mar 2011
Programs: HHonors, SPG, ClubCarlson, AAdvantage, BA Avios, US Dividend Miles, UA MileagePlus, Delta SkyPesos
Posts: 137
The difference is that some such as SPG or Hyatt (or UA and AA miles) simply keep up with inflation, economy and currency adjustments. They honor the value of their currency.
Within reasonable inflation I value those points and miles not too far from how I valued them 3-5 years ago (even though elite benefits are deteriorating but that's unrelated).
On the other hand other entities such as Hilton or Delta devalue points and miles year after year. It's no accident - those companies have a well planned goal of making sure a mile or a point you earn today will be worth substantially less tomorrow.
Within reasonable inflation I value those points and miles not too far from how I valued them 3-5 years ago (even though elite benefits are deteriorating but that's unrelated).
On the other hand other entities such as Hilton or Delta devalue points and miles year after year. It's no accident - those companies have a well planned goal of making sure a mile or a point you earn today will be worth substantially less tomorrow.
#757
Join Date: Feb 2013
Posts: 9
I don't recall any airline/hotel award program ever backtracking on their devaluation; regardless of how many of their members boycott or jump ship to other programs.
The only thing you or anyone who wants their concerns made clear is to send Hilton a copy of your stay that would have gone to Hilton, and let them know this is costing them real money/customers. Or, cancel existing paid reservations and let them know why.
It won't do anything, but it will help with the process of acceptance for what it is.
The only thing you or anyone who wants their concerns made clear is to send Hilton a copy of your stay that would have gone to Hilton, and let them know this is costing them real money/customers. Or, cancel existing paid reservations and let them know why.
It won't do anything, but it will help with the process of acceptance for what it is.
#758
Join Date: Jan 2005
Location: ATL
Programs: AA Gold, HH Diamond
Posts: 1,061
I feel the same way, lots of little grains of sand wind up making a seashore. Besides re-directing stays to other chains and minimizing Hilton CC spend,keep making comments on social media as well, it couldn't hurt.
#759
Join Date: Dec 2003
Location: Brooklyn, NY, United States
Programs: AA, BA, UA, Spirit, Delta, PC Plat, SPG Gold, HHonors Diamond, Club Carlson Gold, Marriott Gold
Posts: 1,735
I appreciate the responses, but I don't think it's the right thing to sit back and roll over. I've been a loyal part of the program for over a decade; this isn't something that we should just accept. Makers Mark reversed their dumb decision because of very vocal customers. Why can't Hilton?
#760
Join Date: Feb 2013
Posts: 9
Exactly, Notenut. I don't think there's anything wrong with voicing our opinions and letting the company know we're upset. This change is absurd.
Mnscout, I don't believe I'm overreacting at all. For the places that I like to stay, my point value has been cut in half. I can no longer take the trips that I wanted to take. Incremental changes, sure--but we just went through one in 2009. That was enough. Of course, I'm outraged. Grandfather Gold/Diamond members in to the old structure or something, but don't slash the value of the points that your most loyal members and brand ambassadors worked to earn.
:-: I encourage you all to follow @HiltonDisHonors on Twitter to voice your concerns and hear the concerns of other loyal members who feel devalued.
Mnscout, I don't believe I'm overreacting at all. For the places that I like to stay, my point value has been cut in half. I can no longer take the trips that I wanted to take. Incremental changes, sure--but we just went through one in 2009. That was enough. Of course, I'm outraged. Grandfather Gold/Diamond members in to the old structure or something, but don't slash the value of the points that your most loyal members and brand ambassadors worked to earn.
:-: I encourage you all to follow @HiltonDisHonors on Twitter to voice your concerns and hear the concerns of other loyal members who feel devalued.
#761
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
Exactly, Notenut. I don't think there's anything wrong with voicing our opinions and letting the company know we're upset. This change is absurd.
Mnscout, I don't believe I'm overreacting at all. For the places that I like to stay, my point value has been cut in half. I can no longer take the trips that I wanted to take. Incremental changes, sure--but we just went through one in 2009. That was enough. Of course, I'm outraged. Grandfather Gold/Diamond members in to the old structure or something, but don't slash the value of the points that your most loyal members and brand ambassadors worked to earn.
:-: I encourage you all to follow @HiltonDisHonors on Twitter to voice your concerns and hear the concerns of other loyal members who feel devalued.
Mnscout, I don't believe I'm overreacting at all. For the places that I like to stay, my point value has been cut in half. I can no longer take the trips that I wanted to take. Incremental changes, sure--but we just went through one in 2009. That was enough. Of course, I'm outraged. Grandfather Gold/Diamond members in to the old structure or something, but don't slash the value of the points that your most loyal members and brand ambassadors worked to earn.
:-: I encourage you all to follow @HiltonDisHonors on Twitter to voice your concerns and hear the concerns of other loyal members who feel devalued.
#762
Formerly known as cagalindo
Join Date: Sep 2010
Location: MCO TPA
Programs: Citi AA/HH/TYP Amex SPG/HH & Chase SP/PC
Posts: 1,335
they could make AXON awards avail only to diamonds... at least c'mon...
ps: im not even a diamond!
ps: im not even a diamond!
#763
Join Date: May 2011
Location: Minneapolis, originally from Cincinnati
Programs: Diamond with Delta, Hyatt and Hilton. 2 MM and Plat with America (thank you citi:))
Posts: 2,345
Exactly, Notenut. I don't think there's anything wrong with voicing our opinions and letting the company know we're upset. This change is absurd.
Grandfather Gold/Diamond members in to the old structure or something, but don't slash the value of the points that your most loyal members and brand ambassadors worked to earn.
Grandfather Gold/Diamond members in to the old structure or something, but don't slash the value of the points that your most loyal members and brand ambassadors worked to earn.
People who have gold status by having a Citi Reserve or doing four stays in a year through an MVP or other fast track and only have four or five stays a year at Hilton are not their most loyal guests and didn't work to "earn" the status.
Come on Hilton, let the people that stay in your hotels enjoy some R&R time in your properties for our vacation instead of giving away the points and status to CC churners.
#764
Join Date: May 2011
Location: Minneapolis, originally from Cincinnati
Programs: Diamond with Delta, Hyatt and Hilton. 2 MM and Plat with America (thank you citi:))
Posts: 2,345
Hilton's FB site seems to delete post they don't like. I know there were quite a few posts from HH gold and diamond members who earned their status complaining about them giving out status so easilly when the Citi Reserve card was introduced and they deleted all those posts. I left a post complaining about the changes on the HH facebook page as well as the FB page of two properties I stay at on points frequently and those posts were removed as well.
#765
Join Date: May 2011
Location: Minneapolis, originally from Cincinnati
Programs: Diamond with Delta, Hyatt and Hilton. 2 MM and Plat with America (thank you citi:))
Posts: 2,345
The HAMPTON TS North and NY Hilton will be the same category as the Waldorf London and the Cavalieri in Rome??????? Whoever set these rates has obviously never been to all four of those properties.