Last edit by: aztimm
Hilton Phoenix Airport
Hotel Website: http://www3.hilton.com/en/hotels/arizona/hilton-phoenix-airport-PHXAHHF/index.html
Address: 2435 South 47th Street, Phoenix, Arizona, 85034-6410, USA
Phone/Fax: TEL: 1-480-894-1600 FAX: 1-480-921-7844
HHonors Reward Category: 5
Other:
Hilton HHonors Properties in Phoenix (consolidated thread)
Hotel Website: http://www3.hilton.com/en/hotels/arizona/hilton-phoenix-airport-PHXAHHF/index.html
Address: 2435 South 47th Street, Phoenix, Arizona, 85034-6410, USA
Phone/Fax: TEL: 1-480-894-1600 FAX: 1-480-921-7844
HHonors Reward Category: 5
Other:
Hilton HHonors Properties in Phoenix (consolidated thread)
Hilton Phoenix Airport {US-AZ}
#76
Join Date: Apr 2013
Programs: LH 1*SEN
Posts: 450
No, absolutely not! There are many nice properties with a bar. And this is much better then this crappy "lounge"
Last edited by flylocal; Dec 6, 2013 at 9:21 pm
#77
Join Date: Aug 2000
Location: Newton Centre, MA, USA
Programs: DL 2MM Gold, AA Plat Pro; Hilton Lifetime Diamond, Bonvoy Lifetime Titanium (via SPG), IHG Plat
Posts: 2,192
#79
Join Date: Aug 2000
Location: Newton Centre, MA, USA
Programs: DL 2MM Gold, AA Plat Pro; Hilton Lifetime Diamond, Bonvoy Lifetime Titanium (via SPG), IHG Plat
Posts: 2,192
#80
Join Date: Apr 2013
Programs: LH 1*SEN
Posts: 450
(I am normally a big fan of good (!!!) airport- and hotel lounges. But I don't need a hole in the wall with nothing in it)
#81
Join Date: Jul 2006
Location: DCA
Programs: AA Gold, HH Diamond, UA Silver
Posts: 1,366
Flylocal - which Scottsdale properties do you like? I pass through phx now and then, but have only ever stayed near the airport. Now that I've hit all the hh properties in that vicinity, I'm read to branch out and try some of the nicer parts of the city.
#82
Join Date: Aug 2000
Location: Newton Centre, MA, USA
Programs: DL 2MM Gold, AA Plat Pro; Hilton Lifetime Diamond, Bonvoy Lifetime Titanium (via SPG), IHG Plat
Posts: 2,192
Well, I don't know... PHX (especially Scottsdale) is a very nice place. If you spend your time in a hole like this "lounge" at the Hilton Phoenix Airport... well, I don't find words...
(I am normally a big fan of good (!!!) airport- and hotel lounges. But I don't need a hole in the wall with nothing in it)
(I am normally a big fan of good (!!!) airport- and hotel lounges. But I don't need a hole in the wall with nothing in it)
#83
Join Date: Apr 2013
Programs: LH 1*SEN
Posts: 450
I mean the Hilton Airport is OK for a short overnight stay if you want nothing more than a beer and a bed. But I won't stay there anymore unless I have a very early morning flight out of PHX. And I hate early morning flights
Yes, sometimes I do as well. In Scottsdale, there was this Mexican place called "Pink Taco". Unfortunately they closed too...
#84
Join Date: Jul 2006
Location: DCA
Programs: AA Gold, HH Diamond, UA Silver
Posts: 1,366
My last few trips have involved getting in fairly late and then flying out early the next day, but I'm going to try to swing a longer stay next time to see a bit more of the city. I'll take a look at the HGI you mentioned and also the Biltmore.
#85
Used to be bulldoggolfer05
Join Date: May 2007
Location: São Paulo, BR/Miami Beach, FL/NYC/DXB
Programs: HGP DMD, HHonors DMD, SPG PLT, MR PLT
Posts: 2,295
#87
Join Date: Sep 2003
Location: W29
Programs: It's Complicated...
Posts: 6,823
Stay Report
I arrived late and called for the shuttle (you do need to call) and I was told where to wait to meet the shuttle. I ask them what someone would do if they didn't have a phone to use and they said the information counter could call in those instances. So if you are traveling here from another country and do not want to make an expensive call you may keep that in mind.
At check in I was recognized for my Hilton Gold status with breakfast coupons and given internet access instructions. I was also given an appetizer coupon which was a nice and appreciated touch.
The room was pretty standard for a Hilton airport property with some of the newer bedding and furnishings but definitely some dated items as well. They are apparently starting a renovation effort and in the lobby you will see some photos of what they are putting in. I was happy enough with the room as it was though, clean and not too dated.
I did have dinner and breakfast at the restaurant and dinner was good with very good service. It is not the best meal I ever had but the food was better than standard hotel food and service was great. The bar area had some TV's and was not too boring as is typical with most airport hotel restaurant/bars. I did find breakfast on the lower end with regards to quality and offerings. It did the job but nothing I would look forward to every morning.
There didn't seem to be a lot in the immediate area around the hotel so it did seem that you are kind of locked in there if you don't have a car. The shuttle did leave the next morning on time and was at the airport in just a few minutes.
I liked this property and would stay here if I needed a stay near the airport or even if I didn't as it was well priced (at least for my dates) and a comfortable stay.
At check in I was recognized for my Hilton Gold status with breakfast coupons and given internet access instructions. I was also given an appetizer coupon which was a nice and appreciated touch.
The room was pretty standard for a Hilton airport property with some of the newer bedding and furnishings but definitely some dated items as well. They are apparently starting a renovation effort and in the lobby you will see some photos of what they are putting in. I was happy enough with the room as it was though, clean and not too dated.
I did have dinner and breakfast at the restaurant and dinner was good with very good service. It is not the best meal I ever had but the food was better than standard hotel food and service was great. The bar area had some TV's and was not too boring as is typical with most airport hotel restaurant/bars. I did find breakfast on the lower end with regards to quality and offerings. It did the job but nothing I would look forward to every morning.
There didn't seem to be a lot in the immediate area around the hotel so it did seem that you are kind of locked in there if you don't have a car. The shuttle did leave the next morning on time and was at the airport in just a few minutes.
I liked this property and would stay here if I needed a stay near the airport or even if I didn't as it was well priced (at least for my dates) and a comfortable stay.
#88
Join Date: Dec 2013
Posts: 10
Hilton Phoenix Airport Trip Reports and Reviews
Not the same since Paul Gibson left. I have taken my business elsewhere. The issues are dated rooms, lousy shuttle service and cleanliness. The breakfast is still great but that does not make up for the other items. Aloft is a better choice and I am a Diamond.
#89
Join Date: Sep 2003
Location: W29
Programs: It's Complicated...
Posts: 6,823
What is so great about the breakfast? Nothing special that I saw to be honest.
#90
Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,323
I thought the breakfast was the only redeeming quality of the property. It's a full buffet with an omelet bar. The buffet offerings changed every day. I'm talking about the big buffet in the back of the restaurant. Before they closed the lounge for renovations, the lounge breakfast was average, at best.
The grounds and rooms are incredibly dated. It is an old, dark, worn property. However, I did get the chance to tour some of the new rooms with the GM. The new rooms looked great and are a vast upgrade from the existing facilities.
The sales manager and the lady that runs the lounge were some of the nicest people I've met at a Hilton property.
The lounge is funny. It's Phoenix in the summer and it was 115+ outside every day. The lounge, without fail, has a heavy soup as one of the two snacks. I'm sorry, but I don't come in from the oven-like weather and want to have beef barley and a beer.
We had a great corporate rate, and I'd stay here again for the convenience. However, the high-season rates for this hotel are well above $160/night which is laughable. Maybe after the renovation is complete, those rates will be understandable, but at this point, I'd never stay here without a rate/discount.