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Finnair newbie questions thread (flame-free)

Finnair newbie questions thread (flame-free)

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Old Jan 26, 19, 9:53 am
  #1846  
 
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum
Posts: 993
Originally Posted by mechu View Post
Looking at economy flights between YYC and LHR and noticed that you can get finnair coded flights on the direct BA service for slightly more.

The fare options are light, standard, and flexible. Is standard the equivalent of value? Fare basis seems to be “SKX3C2M5” and I don’t see a “VA” or “LI” anywhere.
There are no light / value / pro tickets for trans-Atlantic flights. The way I read this fare basis means to me that your flight would likely book into "S booking class" and thus would earn 50%.
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Old Jan 26, 19, 10:53 am
  #1847  
 
Join Date: Jul 2015
Location: HAG
Programs: ST E+, *G, some hotel gold...
Posts: 1,934
Hi guys,

do you have experience with asking a status match via plus.special at finnair.com email address?
What would be the expected turnaround?

I asked about matching a while back through the form, and was directed to write to this address, but I haven't had any reply in over 2 weeks now. Does that mean I'm not even important enough to be denied, or is that still being processed?
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Old Jan 26, 19, 3:01 pm
  #1848  
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Join Date: May 2015
Location: Somewhere.
Programs: SK*S, AY Gold (Sapphire), SBUX GOLD and statusless elsewhere
Posts: 2,915
Originally Posted by Fabo.sk View Post
Hi guys,

do you have experience with asking a status match via plus.special at finnair.com email address?
What would be the expected turnaround?

I asked about matching a while back through the form, and was directed to write to this address, but I haven't had any reply in over 2 weeks now. Does that mean I'm not even important enough to be denied, or is that still being processed?
AY does not statusmatch under any circumstance unless you were trying to match as an ex-AB elite when that promo was on or taking advantage of the targeted offer to SK EB elites in Sweden.
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Old Jan 27, 19, 7:02 am
  #1849  
 
Join Date: Dec 2017
Location: BGO
Programs: EB, AY+
Posts: 102
Originally Posted by miamiflyer8 View Post
AY does not statusmatch under any circumstance unless you were trying to match as an ex-AB elite when that promo was on or taking advantage of the targeted offer to SK EB elites in Sweden.
Just FYI, the SK EB status match offer was for residents of all three Scandinavian countries.
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Old Jan 27, 19, 8:20 am
  #1850  
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Join Date: May 2015
Location: Somewhere.
Programs: SK*S, AY Gold (Sapphire), SBUX GOLD and statusless elsewhere
Posts: 2,915
Originally Posted by Superrman View Post
Just FYI, the SK EB status match offer was for residents of all three Scandinavian countries.
Thanks for letting us know, when I saw a thread about it (can't remember where) the link was for the Swedish site which made me assume it's Sweden only.
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Old Jan 29, 19, 2:25 am
  #1851  
 
Join Date: Jan 2018
Location: HEL
Programs: Drawer of Cards
Posts: 173
What? there was a SK match offer? i have been looking for a EBG for a while.
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Old Jan 29, 19, 2:33 am
  #1852  
 
Join Date: May 2011
Location: MMX (CPH)
Programs: AY+ Platinum, A3*G, 1865 Voyager, Nordic Choice Platinum, Liberokerho GOLD
Posts: 9,831
Nope, the other way around - AY offered match to existing EBG in Scandinavia a while ago.
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Old Jan 29, 19, 2:34 am
  #1853  
 
Join Date: May 2011
Location: MMX (CPH)
Programs: AY+ Platinum, A3*G, 1865 Voyager, Nordic Choice Platinum, Liberokerho GOLD
Posts: 9,831
BTW, best way to EBG is to ask a Diamond for a gold-giweaway. (not that I've been successful so far, but look around your circle and there may be someone who have a card to spare)
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Old Jan 29, 19, 2:35 am
  #1854  
 
Join Date: Dec 2017
Location: BGO
Programs: EB, AY+
Posts: 102
Originally Posted by intuition View Post
Nope, the other way around - AY offered match to existing EBG in Scandinavia a while ago.
I think the offer was for anyone with status actually, so even down to EB Silver.
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Old Jan 29, 19, 3:01 am
  #1855  
 
Join Date: Jan 2018
Location: HEL
Programs: Drawer of Cards
Posts: 173
Originally Posted by intuition View Post
BTW, best way to EBG is to ask a Diamond for a gold-giweaway. (not that I've been successful so far, but look around your circle and there may be someone who have a card to spare)
yep, i have been looking for it. Can be exchanged with AY gold as well. Haven't been successful though.
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Old Jan 29, 19, 3:18 am
  #1856  
 
Join Date: May 2011
Location: MMX (CPH)
Programs: AY+ Platinum, A3*G, 1865 Voyager, Nordic Choice Platinum, Liberokerho GOLD
Posts: 9,831
Originally Posted by Superrman View Post
I think the offer was for anyone with status actually, so even down to EB Silver.
Ah, yes you are correct. All EB status members was given AY silver and a challenge to higher tier.
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Old Jan 29, 19, 8:54 am
  #1857  
 
Join Date: Mar 2012
Location: HEL
Programs: AY+ Silver, SK EBS
Posts: 176
My recent experience with this: emailed Finnair plus requesting a match from SK Silver, was granted it over email but my account didn’t update.

Contacted AY via chat and was told they’d made a mistake - I couldn’t have a status match because my account’s address was in Finland.

HOWEVER, the chat agent told me that if I had an address in another country, I could be matched. She changed my address to one I gave her from the UK (a legitimate address I might add) and told me to email AY+ again.

This time, I got a reply the next day saying my status match had been confirmed. My account in the AY app changed to silver right away.
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Old Jan 29, 19, 9:38 am
  #1858  
 
Join Date: Dec 2017
Location: BGO
Programs: EB, AY+
Posts: 102
Originally Posted by Chokkoubin View Post
My recent experience with this: emailed Finnair plus requesting a match from SK Silver, was granted it over email but my account didn’t update.

Contacted AY via chat and was told they’d made a mistake - I couldn’t have a status match because my account’s address was in Finland.

HOWEVER, the chat agent told me that if I had an address in another country, I could be matched. She changed my address to one I gave her from the UK (a legitimate address I might add) and told me to email AY+ again.

This time, I got a reply the next day saying my status match had been confirmed. My account in the AY app changed to silver right away.
Did the status match not require you to fly an AY flight first? It did for me, and was mentioned as a requirement on the promo website when it was active.
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Old Jan 29, 19, 1:24 pm
  #1859  
 
Join Date: Mar 2012
Location: HEL
Programs: AY+ Silver, SK EBS
Posts: 176
Originally Posted by Superrman View Post
Did the status match not require you to fly an AY flight first? It did for me, and was mentioned as a requirement on the promo website when it was active.
Sorry yes, it did have that requirement. I guess my account immediately updated as I’d flown two AY flights between the time I was given a status match (which didn’t work) and the time I contacted them again.
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Old Jan 29, 19, 1:25 pm
  #1860  
 
Join Date: Jul 2018
Location: Helsinki
Programs: AY+ Silver
Posts: 78
Does anyone have a confirmation that booking Aurinkomatkat package trip and selecting business class seats gives you 16k points longhaul one way?
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