Important Change to Your Fairmont President's Club Membership
Jul 1, 2018, 10:17 am
#331
Join Date: Feb 2000
Location: Menlo Park, CA, USA
Programs: UA 1MM 0P, AA, DL, *wood, Lifetime FPC Plat., IHG, HHD
Posts: 6,912
Accor FPC transition communications
Not sure how many of you have seen this book they sometimes have at the PC check-ins. One of the Fairmonts I was at recently had one of them which the rep showed me. So, I photocopied some of the key information about status matching and benefits.
Jul 1, 2018, 10:19 am
#332
Join Date: Feb 2000
Location: Menlo Park, CA, USA
Programs: UA 1MM 0P, AA, DL, *wood, Lifetime FPC Plat., IHG, HHD
Posts: 6,912
Couple more
Jul 1, 2018, 6:30 pm
#333
Join Date: Oct 2002
Location: NYC
Programs: DL Plat, 1 MM; SPG LT Plat (RIP); Marriott LT Titanium; Fairmont Plat (RIP), DL Kryptonium Medallion
Posts: 1,791
The end is indeed near. I cannot log into my Fairmont account. The following message appears where one normally enters login and password
Your profile is currently unavailable as we prepare for the launch of Le Club AccorHotels. We apologize for any inconvenience that this may cause and ask that you please try again later.
Not sure what they mean by this. I thought that "later", this functionality would be removed from the Fairmont web site, or else the Fairmont website itself would go away.
The same message appears on the app.
Your profile is currently unavailable as we prepare for the launch of Le Club AccorHotels. We apologize for any inconvenience that this may cause and ask that you please try again later.
Not sure what they mean by this. I thought that "later", this functionality would be removed from the Fairmont web site, or else the Fairmont website itself would go away.
The same message appears on the app.
Jul 1, 2018, 7:35 pm
#334
Join Date: Nov 2008
Location: YYC
Programs: Hilton Diamond, Fairmont Plat, IHG Spire, SPG Gold, WS Gold, Hertz PC, National E Elite,
Posts: 2,768
Maryam is an idiot. Haha you know the marketing person who wrote that just cringed!
Jul 2, 2018, 1:53 am
#335
Join Date: Feb 2013
Location: SFO, MNL, SIN, HAM
Programs: UA GS, SQ PPS, IHG Plat Amb, Marriot Gold, Hilton Gold, Club Carlson Gold, Accor Plat
Posts: 488
cue the trombones...
...nothing has happened in my account. Has anybody's Accor status been adjusted? Do we now have to chase the adjustments for the next few weeks with Accor's stellar customer service?
Jul 2, 2018, 2:43 am
#336
Formerly known as newbie elite
Join Date: Feb 2002
Location: YUL
Programs: IHG Diamond Ambassador, Accor Platinum, AC50K
Posts: 2,928
Welcome to Accor IT, makes Air Canada look like Palantir.
Jul 2, 2018, 4:27 am
#337
Join Date: Jan 2010
Location: YYZ
Programs: Aeroplan, Flying Blue Gold, Accor Silver, Hilton Diamond
Posts: 662
My account got upgraded from silver to gold today. I previously had Silver at AH and Premier at Fairmont.
Jul 2, 2018, 5:21 am
#338
Join Date: Oct 2016
Posts: 254
I've got my status and expiry date updated as well (Premier at Fairmont + Gold in Accor) and my Fairmont stays have also shown in my Le Club account.
Jul 2, 2018, 6:30 am
#339
Join Date: Sep 2006
Location: YOW
Programs: AC*SEMM, *G, Hilton Diamond, Marriott Gold
Posts: 898
Funny in-app behaviour. App appeared to show no update (from Gold), but then I just went to my profile and app magically updated everything to Platinum, with proper stay history...
Jul 2, 2018, 6:45 am
#340
Join Date: Sep 2006
Location: YOW
Programs: AC*SEMM, *G, Hilton Diamond, Marriott Gold
Posts: 898
Checking out this AM in Montebello. with the Folio delivered overnight is a welcome letter to Club Accor and two drinks vouchers (Mimosa)
Jul 2, 2018, 6:53 am
#341
Join Date: Dec 2005
Location: Kirkland, WA
Programs: AS 75K,UA Gold 1.6MM, Hilton Dia, Marriott LT Plat, Hyatt Glb, Natl Exec, Hertz 5*
Posts: 3,657
All good for me in Accors, now Platinum. Also shows my upcoming Fairmont stay in Accors site as well as past stay credits. Manage booking sends me to Fairmont site to enter my confirmation number. No sign of Fairmont certificates in Accors site yet. All personal information seemed to transfer OK.
Jul 2, 2018, 7:13 am
#342
Join Date: Feb 2012
Programs: AC E75K; SPG Gold; IHG Ambassador; NEXUS
Posts: 93
My platinum status now shows on the Accor site. My fairmont "vouchers" are also there. You have to log in, and then go to "My Loyalty Area and Membership," and they should be there. Now, of course, I still haven't tried to use one after the changeover....
Jul 2, 2018, 7:16 am
#343
Moderator: SAS
Join Date: Feb 2018
Location: BLL & CPH & ZRH
Programs: LX, SK EBD (*G)
Posts: 3,153
A quick question: Do I just try to log into Le Club with my FPC email and password? Because that is not working for me.
I guess I will have to wait a little longer.
I guess I will have to wait a little longer.
Jul 2, 2018, 7:47 am
#344
Join Date: Feb 2012
Programs: AC E75K; SPG Gold; IHG Ambassador; NEXUS
Posts: 93
You have to use your Accor credentials to log into "Le Club," assuming you already had a profile with them. If not, then I guess you'll need to open one and try to merge the accounts. Good luck!
Jul 2, 2018, 7:57 am
#345
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,734
Both mine and my wife's account correctly say Platinum to Dec 31/19, and all my certificates are there, including the additional bonus set, however, there are no certificates in my wife's account. Accor IT living up to its most stellar reputation. Now I suppose I get to call them and experience the even more stellar reputation of their customer 'service'. Oh dear.
I don't give a crap about the Platinum status. I wouldn't care if they missed converting that. It's the Fairmont certificates I want.
I don't give a crap about the Platinum status. I wouldn't care if they missed converting that. It's the Fairmont certificates I want.
