Apr 26, 2020, 5:29 am
Last edit by: DYKWIA
To request a refund / voucher or keep your ticket open for 24 months, use the following link :-
https://www.emirates.com/ae/english/...efund-request/
https://www.emirates.com/ae/english/...efund-request/
Emirates cancellations - refunds/vouchers
May 8, 2022, 12:14 am
#361
Join Date: Apr 2013
Location: SIN
Programs: EK Blue, EY Guest, AA, QR
Posts: 288
Wonder if someone can help with this situation
Friend purchased a ticket from DAC EK office using credit card for parents
One parent passed away after one half of the trip and other became medically unfit to fly and they are due for refund of other part
However card got closed in this period
EK DAC office are stalling and saying they are asking EK HQ in DXB for refund permission but it could take many months if at all, but doesnt ring true to me
Surely there must be a simpler way to get a refund if credit card which was used got cancelled
Thank you everyone
Friend purchased a ticket from DAC EK office using credit card for parents
One parent passed away after one half of the trip and other became medically unfit to fly and they are due for refund of other part
However card got closed in this period
EK DAC office are stalling and saying they are asking EK HQ in DXB for refund permission but it could take many months if at all, but doesnt ring true to me
Surely there must be a simpler way to get a refund if credit card which was used got cancelled
Thank you everyone
May 8, 2022, 1:29 am
#362
Original Poster
Join Date: Oct 2018
Programs: Skywards
Posts: 238
Wonder if someone can help with this situation
Friend purchased a ticket from DAC EK office using credit card for parents
One parent passed away after one half of the trip and other became medically unfit to fly and they are due for refund of other part
However card got closed in this period
EK DAC office are stalling and saying they are asking EK HQ in DXB for refund permission but it could take many months if at all, but doesnt ring true to me
Surely there must be a simpler way to get a refund if credit card which was used got cancelled
Thank you everyone
Friend purchased a ticket from DAC EK office using credit card for parents
One parent passed away after one half of the trip and other became medically unfit to fly and they are due for refund of other part
However card got closed in this period
EK DAC office are stalling and saying they are asking EK HQ in DXB for refund permission but it could take many months if at all, but doesnt ring true to me
Surely there must be a simpler way to get a refund if credit card which was used got cancelled
Thank you everyone
regarding the death of passenger or family member and the illness of a passenger you are entitled to a refund. Fill in the forms on emirates website on this and attach certificates as proof
May 8, 2022, 5:49 am
#363
Join Date: Apr 2013
Location: SIN
Programs: EK Blue, EY Guest, AA, QR
Posts: 288
regardless of cc being cancelled you still get the funds from the bank - non issue
regarding the death of passenger or family member and the illness of a passenger you are entitled to a refund. Fill in the forms on emirates website on this and attach certificates as proof
regarding the death of passenger or family member and the illness of a passenger you are entitled to a refund. Fill in the forms on emirates website on this and attach certificates as proof
Nov 17, 2022, 7:41 am
#364
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,016
Reading Emirates fare bucket rules and it shows Flex as refundable with a fee. The fee is relatively small (~$80 US). Flex Plus has no fee - but it's much much more than Flex to not be worth it. Saver shows as non-refundable. Is this correct? Emirates seems to have a somewhat refund policy if we cancel flights compared to other US and UK airlines. Just wanted to be sure (will be first Emirates flight)
Apr 18, 2024, 7:42 pm
#365
Join Date: Jan 2016
Location: New York
Programs: EK Platinum, AA EXP, Marriott Platinum, Hilton Diamond
Posts: 1,145
I had a ticket HYD-JFK-HYD in F Flex. I flew the outbound already, but on my return trip my JFK-DXB was canceled. Agent said I was eligible for refund of the unused portion of the ticket due to flight cancellation if I wanted to cancel the rest of this ticket, so I requested the refund. Any idea if I will actually get the 50% refunded or will it be less?