Fantastic... the variable UberEats fees are all wonderful... instead of $4.99 now almost everything is $7.99 to $8.99 and tonight most are $20 because “lack of drivers”. Who the hell pays $20 for delivery... who pays $8 or $9 for delivery?! I’m sorry Uber, but if you’re paying your drivers $10 for a five mile delivery trip you need to stop. Instead of having a bunch of drivers that will only take jobs if the pay outs are high (and then drop off after a couple months when they see only one or two deliveries an hour) maybe have a handful on “retainer” for $15/hr or something during prime hours & either very low flat fees for each trip, or no additional fees. There is no reason a 8 minute trip costs $10+.

That’s the thing I don’t get, only one location dropped for me when almost every other one increased. The difference is maybe a mile or two yet some of the ones that are a good 20 minute drive is the same $8.49 or whatever as the ones 6 minutes away. But only the one like 5 minutes away dropped. I just can’t imagine anyone paying $8.49 or up for delivery in this area when traffic and parking isn’t an issue. (Not a big city)

i really think uber needs to change its “on demand” staffing model for the eats service. Funnel more trips to fewer drivers with smaller fees/payouts but ultimately earn them more per hour. The algorithm could cue sending orders to restaurants. My wait is never less than 30 to 40 min anyway and the drive is always the shortest part, by far.

It’s very frustrating when I’m trying to use my Amex credit up. I honestly would have MUCH rather they introduce a “ground transportation” credit of two $100 discount good for six months each (like the recent Saks credit) instead of Uber specific credit... or not raised the AF. I would love to apply $100 credit toward a Silvercar booking or private town car or something. Over 50% (and sometimes 100%) of the Amex credit is the delivery fee now....

Sure... so the increase in AF from Amex wash pure greed since they weren’t offering any extra benefit... which again is frustrating. I’ll play ball with Uber and either ignore the credit or not care about the high delivery cost (no freaking way I’m including a tip!) if Amex kept the same AF. But paying $100 more waters down all the other benefits A LOT, unless I can extract something out of the Uber credit. Up until the variable delivery fee the Uber perk seemed ok... I still didn’t WANT it, but at least I saw some value. Now getting a $6.50 credit (after delivery cost) once a month, on food that’s priced higher then at the restaurant) is really pathetic. Uber should have looked at area available parking and tie the fee to that. In a city where I would have to walk four miles to the restaurant, or pay $10 to park, a $8.49+ fee makes sense. I’ve debated driving TO the restaurant and placing the order & just listening to a podcast in my car while I wait, but I kinda suspect that would really piss off the drivers. Their payout would be rock bottom (essentially a zero mile and zero minute trip) and I would still be paying $3.49 minimum for nothing. Uber needs a “take out” option like Grubhub.

I just went to use Uber Eats for the first time in a couple months. What’s the deal with these BS delivery fees? $10 for delivery from a restaurant that’s a mile away. No thanks

We have a newish service on Chicago called Caviar. They’ve scooped up many of the best places. Food arrives on time and the app shows you where the delivery car is in real time. I can head down to lobby as the driver arrives. Grubhub is seldom used in my household any longer.