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ExpertFlyer and Delta Air Lines: The Definitive Thread

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ExpertFlyer and Delta Air Lines: The Definitive Thread

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Old Aug 31, 2008, 9:54 am
  #226  
 
Join Date: May 2006
Location: NYC
Programs: Delta DM/2MM, Flying Blue Gold, Hertz Platinum
Posts: 1,934
Originally Posted by Xeno
Where do I go to learn how to confirm that I am upgraded to BE before confirming an M fare purchase? And are you then able to select seats after putting in the credit card and/or e-voucher?
Here's what you do.

1. Find a flight that has Z inventory.
2. Get SMS on the phone.
3. Have agent stand by while you book your coach ticket online (this way, there's no direct ticketing fee)
4. When your PNR appears in the system, agent can give you your upgrades.
5. In the unlikely event that Z inventory vanishes in the two minutes this process will take, Risk-Free Cancellation allows you to cancel your internet booking within 24 hours.
orlandodlplat is offline  
Old Sep 2, 2008, 10:08 am
  #227  
 
Join Date: Aug 2006
Location: DCA / WAS
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Posts: 9,388
Originally Posted by orlandodlplat
Here's what you do.

1. Find a flight that has Z inventory.
2. Get SMS on the phone.
3. Have agent stand by while you book your coach ticket online (this way, there's no direct ticketing fee)
4. When your PNR appears in the system, agent can give you your upgrades.
5. In the unlikely event that Z inventory vanishes in the two minutes this process will take, Risk-Free Cancellation allows you to cancel your internet booking within 24 hours.
Or do what I do. Look for the Z inventory. Book the flight online and immediately thereafter call SMS to request the upgrade. If upgrade vanishes, cancel the reservation under the 24-hour risk-free cancellation policy and look for alternatives. If the flight is Z5 or above, you're not likely to lose the seats while completing the transaction and calling SMS.
Global_Hi_Flyer is offline  
Old Sep 16, 2008, 2:56 pm
  #228  
 
Join Date: Aug 2000
Location: OKC
Programs: DL DM/2.768MM, Global Entry, Titanium_Marriott, GHertz
Posts: 6,752
EF says M9 to AMS, but SMS says B only

I am going from OKC to NCL on January 9. When I purchased the ticket, I wanted to go through AMS like the return but no Z buckets on the ATL-AMS flight. (I am presently scheduled to go through CDG and my M fare seat upgraded with miles has been confirmed plus I have my first choice seat but arrive at 6:15 am at CDG and have 4 hours before using Brit Air to reach NCL).

So EF just notified me that there was now Z space on the outbound flight to AMS. I called SMS and they confirmed space was available, but the reissue agent said that while I paid $2,8xx that the new fare would be over $7K.

When I asked how an M fare could be so high, I was told that her computer changed the ticket to a B fare. But I said EF reports M9 both on the outbound and return for ATL-AMS (and Z7 both ways). She said that I must go to a travel agent that can "break up" the ticket to bring down the fare.

I haven't used a travel agent in years and don't know where to turn, but still mystified at what EF tells me in contrast to SMS. I know there are times that EF is behind SMS computers, but at least once recently EF seemed to accurately report Z available on a certain itinerary befor SMS had it. So I don't know if the same kind of thing happens with M fares or again I may simply not be interpreting the data given me by EF.

Should I wait a couple of hours hoping the Z seats will not disappear - esp since I posted them here! - and see if SMS computers 'change their mind'? Or hunt for a travel agent? (Hint, if the later then suggestions are welcome.)
Xeno is offline  
Old Sep 16, 2008, 3:01 pm
  #229  
 
Join Date: Dec 2005
Location: Hopefully on a plane...
Posts: 6,580
Is there an M fare published that allows OKC-ATL-AMS-NCL as a routing?
WBurcham is offline  
Old Sep 16, 2008, 3:12 pm
  #230  
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Could also be journey control coming in here...
mersk862 is offline  
Old Sep 16, 2008, 3:17 pm
  #231  
KVS
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<Deleted -- Wrong Carrier Data>

Last edited by KVS; Sep 16, 2008 at 4:13 pm
KVS is offline  
Old Sep 16, 2008, 3:35 pm
  #232  
 
Join Date: Feb 2005
Programs: DL DM+5MM, AAGold MM, UA 1K+2MM, BA GGL,LH Senator, SPG Plat, HH Diamond, HY Plat
Posts: 840
Originally Posted by KVS
You would need to ask the agent for a fare construction break-down -- there are no such expensive B-class fares on that route:

[KVS Availability Tool 3.3.0/Platinum - Sabre: Fares/DotRes/US]
Code:
OKC  Oklahoma City Will Rogers World OK US [KOKC]
NCL  Newcastle UK [EGNT]
FRI  09 Jan 2009 / THU  15 Jan 2009 / RT

Carrier   From   To   Fare      Cur                      Fare Basis
--------- ------ ---- --------- ---- --------- ---- ---- ---------- 
NW        OKC    NCL      842   USD                      VLXS56E
NW        OKC    NCL      875   USD                      VLXS49E
NW        OKC    NCL      902   USD                      VLWS56E
KL        OKC    NCL      935   USD                      VLWS49E
NW        OKC    NCL      945   USD                      QLXS49E
NW        OKC    NCL     1005   USD                      QLWS49E
KL        OKC    NCL     1122   USD                      QLWANGB
KL        OKC    NCL     1202   USD                      HLWANEU
KL        OKC    NCL     1342   USD                      MLWAPEU
KL        OKC    NCL     1542   USD                      BLWAPGB
NW        OKC    NCL     3756   USD                      B2US
NW        OKC    NCL     4807   USD                      ZLLON
NW        OKC    NCL     5490   USD                      Y
NW        OKC    NCL     7325   USD                      CR21GB
These are not DL fares that you are showing. The passenger obviously needs a DL fare if he is upgrading.
dh01 is offline  
Old Sep 16, 2008, 3:36 pm
  #233  
 
Join Date: Aug 2000
Location: OKC
Programs: DL DM/2.768MM, Global Entry, Titanium_Marriott, GHertz
Posts: 6,752
Originally Posted by WBurcham
Is there an M fare published that allows OKC-ATL-AMS-NCL as a routing?
The very first time I called SMS, they said no but subsequent to that all agents have said yes.
Xeno is offline  
Old Sep 16, 2008, 3:37 pm
  #234  
 
Join Date: Aug 2000
Location: OKC
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Posts: 6,752
Originally Posted by dh01
These are not DL fares that you are showing. The passenger obviously needs a DL fare if he is upgrading.
Thanks for catching that and, if it matters, the return date of Jan 16.
Xeno is offline  
Old Sep 16, 2008, 3:54 pm
  #235  
 
Join Date: Dec 2005
Location: Hopefully on a plane...
Posts: 6,580
[KVS Availability Tool 3.2.0/Platinum - Sabre: Fares/ZUJ/HK]
Code:
OKC  Oklahoma City Will Rogers World OK US [KOKC]
NCL  Newcastle UK [EGNT]
RT   Sep-Aug

Carrier   From   To   Fare      Cur  Expiry    Min  Max  Fare Basis
--------- ------ ---- --------- ---- --------- ---- ---- ---------- 
DL        OKC    NCL     2109   USD            Sun  12M  M7AP2
DL        OKC    NCL     2221   USD            Sun  12M  B7AP1
DL        OKC    NCL     2743   USD                 12M  BEERT
DL        OKC    NCL     3498   USD                      B2GB
DL        OKC    NCL     3589   USD                 12M  Y1US
DL        OKC    NCL     5378   USD                      Y
WBurcham is offline  
Old Sep 16, 2008, 3:56 pm
  #236  
 
Join Date: Aug 2000
Location: OKC
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Posts: 6,752
Originally Posted by WBurcham
[KVS Availability Tool 3.2.0/Platinum - Sabre: Fares/ZUJ/HK]
Code:
OKC  Oklahoma City Will Rogers World OK US [KOKC]
NCL  Newcastle UK [EGNT]
RT   Sep-Aug

Carrier   From   To   Fare      Cur  Expiry    Min  Max  Fare Basis
--------- ------ ---- --------- ---- --------- ---- ---- ---------- 
DL        OKC    NCL     2109   USD            Sun  12M  M7AP2
DL        OKC    NCL     2221   USD            Sun  12M  B7AP1
DL        OKC    NCL     2743   USD                 12M  BEERT
DL        OKC    NCL     3498   USD                      B2GB
DL        OKC    NCL     3589   USD                 12M  Y1US
DL        OKC    NCL     5378   USD                      Y
Sorry to exposure my ignorance of this instrument, but do I read it correctly to say $2109 for one way?
Xeno is offline  
Old Sep 16, 2008, 4:01 pm
  #237  
 
Join Date: Dec 2005
Location: Hopefully on a plane...
Posts: 6,580
M7AP2 and B7AP1
[FLIGHT RESTRICTIONS]
MUST NOT BE VIA DL OP CXR KL ANY FLIGHT
MUST NOT BE VIA ANY LH FLIGHT
ANY UA FLIGHT ANY KL FLIGHT ANY NW FLIGHT

BEERT
[FLIGHT RESTRICTIONS]
MUST NOT BE VIA DL OP CXR KL ANY FLIGHT
MUST NOT BE VIA ANY LH FLIGHT
ANY UA FLIGHT ANY NW FLIGHT ANY EI FLIGHT

B2GB
[FLIGHT RESTRICTIONS]
MUST NOT BE VIA ANY LH FLIGHT
AND/OR/ ANY UA FLIGHT
WBurcham is offline  
Old Sep 16, 2008, 4:02 pm
  #238  
 
Join Date: Dec 2005
Location: Hopefully on a plane...
Posts: 6,580
Originally Posted by Xeno
Sorry to exposure my ignorance of this instrument, but do I read it correctly to say $2109 for one way?
R/T fares + taxes etc....
WBurcham is offline  
Old Sep 16, 2008, 4:03 pm
  #239  
 
Join Date: Dec 2005
Location: Hopefully on a plane...
Posts: 6,580
You can get a better feeling for the true cost at:

http://www.farecompare.com/flights/D.../schedule.html
WBurcham is offline  
Old Sep 16, 2008, 4:05 pm
  #240  
 
Join Date: Aug 2000
Location: OKC
Programs: DL DM/2.768MM, Global Entry, Titanium_Marriott, GHertz
Posts: 6,752
Originally Posted by WBurcham
You can get a better feeling for the true cost at:

http://www.farecompare.com/flights/D.../schedule.html

Thanks (plus this last message posted while I was typing), but how do I get SMS to find this fare?
Xeno is offline  


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