Last edit by: ryandc99
Link to open 2020 and beyond version of this thread:
https://www.flyertalk.com/forum/delt...20-beyond.html
My (LoganFlyer's) guide to maximizing your bump chances on Delta:
https://www.flyertalk.com/forum/30484249-post1713.html
(The concise version:
1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
https://www.flyertalk.com/forum/delt...20-beyond.html
My (LoganFlyer's) guide to maximizing your bump chances on Delta:
https://www.flyertalk.com/forum/30484249-post1713.html
(The concise version:
1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding [2000-2019]
#1126
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
I love it when GA's propose high number for a crappy reroute, then you can improve the reroute when the dollar amount has already been committed.
#1127
Join Date: Sep 2010
Location: NYC
Programs: Delta DM, 2MM
Posts: 1,254
Last Friday, my husband and I were supposed to fly JFK-YQB. We bid 800$ each at check in. At boarding, the gate agent said they would need 2 VBD volunteers. I asked, "so, what's the offer?" She said, "well, you bid $800, but we'll give you $1000 each since you're diamond." DONE.
And with the windchill this weekend there at -50, we just went ahead and cancelled the entire trip, with $2k in our pockets, and full value of our tickets to use in the future.
And with the windchill this weekend there at -50, we just went ahead and cancelled the entire trip, with $2k in our pockets, and full value of our tickets to use in the future.
#1128
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,371
I posted in the SDC thread ... was able to get my Sun night SEA-ATL-BWI changed to arrive DCA (so I wouldn't have to mess around with public transit as much), then scored a $400 VDB off the ATL flight to connect via MSP
Last Friday, my husband and I were supposed to fly JFK-YQB. We bid 800$ each at check in. At boarding, the gate agent said they would need 2 VBD volunteers. I asked, "so, what's the offer?" She said, "well, you bid $800, but we'll give you $1000 each since you're diamond." DONE.
And with the windchill this weekend there at -50, we just went ahead and cancelled the entire trip, with $2k in our pockets, and full value of our tickets to use in the future.
And with the windchill this weekend there at -50, we just went ahead and cancelled the entire trip, with $2k in our pockets, and full value of our tickets to use in the future.
I was on an A fare, about #4 or #5 in line to volunteer off ATL, and when the GA said $400 and FC over MSP I said I'd take it now, no questions asked ... she told the other agent "I'm just going to do this one, he's up front, he's Platinum, he knows how this works"
Last edited by jrl767; Feb 16, 2016 at 8:15 am
#1129
FlyerTalk Evangelist
Join Date: May 2008
Location: CHA, MAN;
Programs: Delta DM 1 MM; Hz PC
Posts: 11,169
Last Friday, my husband and I were supposed to fly JFK-YQB. We bid 800$ each at check in. At boarding, the gate agent said they would need 2 VBD volunteers. I asked, "so, what's the offer?" She said, "well, you bid $800, but we'll give you $1000 each since you're diamond." DONE.
And with the windchill this weekend there at -50, we just went ahead and cancelled the entire trip, with $2k in our pockets, and full value of our tickets to use in the future.
And with the windchill this weekend there at -50, we just went ahead and cancelled the entire trip, with $2k in our pockets, and full value of our tickets to use in the future.
#1130
Join Date: Jul 2015
Location: MSN
Programs: DL GM, Marriott Titanium, Amtrak Member
Posts: 226
First VBD!
Last Saturday, I was flying home IAH-DTW-MSN. The Detroit flight was oversold by 2 and I got a bid offer using online check-in.
I went early to the gate and asked the agent before any announcements, because I overheard her tell some off-duty staff it was oversold. She set me up on IAH-MSP-MSN, getting home 3 hours later, for a $500 voucher, and said to wait to board to see IF they needed me. She said she would try to get me in First Class as well.
As boarding started, she asked for one more volunteer for $400. Someone else volunteered.
As boarding finished up, she paged two people for their seat assignments, added an off-duty pilot flying the jump seat, and closed the flight. She printed out all my paperwork and new boarding passes, showing F on IAH-MSP and Y on MSP-MSN. I was upgraded at the gate on the second flight.
The Minneapolis plane was delayed an hour inbound so I almost missed my connection but it worked out. My checked bag went through DTW!
I went early to the gate and asked the agent before any announcements, because I overheard her tell some off-duty staff it was oversold. She set me up on IAH-MSP-MSN, getting home 3 hours later, for a $500 voucher, and said to wait to board to see IF they needed me. She said she would try to get me in First Class as well.
As boarding started, she asked for one more volunteer for $400. Someone else volunteered.
As boarding finished up, she paged two people for their seat assignments, added an off-duty pilot flying the jump seat, and closed the flight. She printed out all my paperwork and new boarding passes, showing F on IAH-MSP and Y on MSP-MSN. I was upgraded at the gate on the second flight.
The Minneapolis plane was delayed an hour inbound so I almost missed my connection but it worked out. My checked bag went through DTW!
#1131
Join Date: May 2011
Location: NYC
Programs: DL PM. 1MM
Posts: 2,045
I'm surprised she offered only $400 to the additional volunteer. I believe that is illegal by the VDB compensation rules. My understanding is that all VDB pax are should receive the same compensation amount which means that additional volunteer should have been offered the $500 you were given.
#1132
Join Date: Dec 2014
Programs: HHonors Gold, Hertz 5*, SPG Gold, AMEX Plat, buys Spirit tickets at the airport ticket counter ;-)
Posts: 498
I'm surprised she offered only $400 to the additional volunteer. I believe that is illegal by the VDB compensation rules. My understanding is that all VDB pax are should receive the same compensation amount which means that additional volunteer should have been offered the $500 you were given.
#1133
Join Date: Aug 2015
Location: CLE
Programs: UA, AA Plat Pro, DL, Marriott Platinum
Posts: 477
Second segment possibly oversold?
On my itinerary tomorrow, CLE-->DTW-->DFW, the second segment has no seats available. Upon online check-in or check-in at the originating airport (CLE) do bid offers come up for the second segment, or would a bid offer only come up if re-checking at a kiosk in Detroit? My layover is only 50 minutes, so there's no time for dilly-dally.
#1134
Join Date: Dec 2014
Programs: HHonors Gold, Hertz 5*, SPG Gold, AMEX Plat, buys Spirit tickets at the airport ticket counter ;-)
Posts: 498
On my itinerary tomorrow, CLE-->DTW-->DFW, the second segment has no seats available. Upon online check-in or check-in at the originating airport (CLE) do bid offers come up for the second segment, or would a bid offer only come up if re-checking at a kiosk in Detroit? My layover is only 50 minutes, so there's no time for dilly-dally.
#1136
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
I'm surprised she offered only $400 to the additional volunteer. I believe that is illegal by the VDB compensation rules. My understanding is that all VDB pax are should receive the same compensation amount which means that additional volunteer should have been offered the $500 you were given.
#1137
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
On my itinerary tomorrow, CLE-->DTW-->DFW, the second segment has no seats available. Upon online check-in or check-in at the originating airport (CLE) do bid offers come up for the second segment, or would a bid offer only come up if re-checking at a kiosk in Detroit? My layover is only 50 minutes, so there's no time for dilly-dally.
#1138
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
The seat map is likely to overstate the available seats on a route with E fares.
#1139
Join Date: May 2015
Location: DCA
Programs: AA EXP, DL FO, Marriott Titanium
Posts: 6,712
Of course my dad, who never flies DL, gets this sweet deal (traveling on award ticket):
ATL-AEX, $550 + miles refunded + Sky Club pass
All to take a flight 3.5 hours later.
ATL-AEX, $550 + miles refunded + Sky Club pass
All to take a flight 3.5 hours later.
#1140
Join Date: Aug 2015
Location: CLE
Programs: UA, AA Plat Pro, DL, Marriott Platinum
Posts: 477
Upon re-checking in at T-8, bids were asked for for both segments. Since my Friday evening plans were cancelled, I have the whole day to reschedule... keeping my fingers crossed on this one.