Nov 30, 2018, 8:49 am
Last edit by: ryandc99
Link to open 2020 and beyond version of this thread:
https://www.flyertalk.com/forum/delt...20-beyond.html
My (LoganFlyer's) guide to maximizing your bump chances on Delta:
https://www.flyertalk.com/forum/30484249-post1713.html
(The concise version:
1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
https://www.flyertalk.com/forum/delt...20-beyond.html
My (LoganFlyer's) guide to maximizing your bump chances on Delta:
https://www.flyertalk.com/forum/30484249-post1713.html
(The concise version:
1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding [2000-2019]
Jul 8, 2016, 9:04 pm
#1216
Join Date: Sep 2013
Location: SFO/DTW
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DL1172 - SLC to SFO. At check-in, saw a request for a overbooking bid. I entered $500.
T-45 from take off, I check in with the gate agent. She says 4 possible misconnects so it was not confirmed then.
T-10 from door closing, they give me the $500, Comfort+ on the next flight (1.5 hrs later). DL1172 - Estimated wheels up at 9:20pm. Too much ATC traffic at SFO.
T-45 from take off, I check in with the gate agent. She says 4 possible misconnects so it was not confirmed then.
T-10 from door closing, they give me the $500, Comfort+ on the next flight (1.5 hrs later). DL1172 - Estimated wheels up at 9:20pm. Too much ATC traffic at SFO.
Jul 9, 2016, 8:42 am
#1217
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Location: NYC
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You're missing the point. The DOT doesn't care if it's an A320 with 160 seats vs. an A320 with 150 seats. It's still an A320, which wouldn't be a substitution of smaller aircraft like substituting an A319 would have been.
Jul 9, 2016, 8:43 am
#1218
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Are you sure about this? FWIW, I think it's pretty dumb that the regulation lets them out of this for an equipment substitution anyway.
Jul 10, 2016, 5:12 pm
#1219
Join Date: Jul 2016
Location: SJC/SFO
Programs: UA MileagePlus, Delta SkyMiles, Hilton HHonors (Gold)
Posts: 5
Usually not, because the airline is buying at an unpublished rate that is very low and comes without benefits. You should have given your SPG # at the Front Desk just in case, though.
If you didn't, and you have to email research at starwoodhotels.com for the credit, you won't get it. They play by the book, whereas giving them your number at check in leaves you at the mercy of the computer system (slightly better chance than the research team).
If you didn't, and you have to email research at starwoodhotels.com for the credit, you won't get it. They play by the book, whereas giving them your number at check in leaves you at the mercy of the computer system (slightly better chance than the research team).
DL1172 - SLC to SFO. At check-in, saw a request for a overbooking bid. I entered $500.
T-45 from take off, I check in with the gate agent. She says 4 possible misconnects so it was not confirmed then.
T-10 from door closing, they give me the $500, Comfort+ on the next flight (1.5 hrs later). DL1172 - Estimated wheels up at 9:20pm. Too much ATC traffic at SFO.
T-45 from take off, I check in with the gate agent. She says 4 possible misconnects so it was not confirmed then.
T-10 from door closing, they give me the $500, Comfort+ on the next flight (1.5 hrs later). DL1172 - Estimated wheels up at 9:20pm. Too much ATC traffic at SFO.
Jul 10, 2016, 8:25 pm
#1220
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Aircraft is the tail number. They substituted a different aircraft that happened to have a lot of the same letters in its name.
Jul 11, 2016, 2:05 am
#1221
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Location: NYC
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Jul 17, 2016, 6:57 pm
#1222
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Jul 17, 2016, 8:12 pm
#1223
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The tail number is simply the registration of an aircraft. It's the same thing as you having a liscense plate for your car. While I understand it was a different tail number, It doesn't mean anything if DL swaps one A320 for another A320. That doesn't alleviate them from paying IDB, whereas if they'd swapped in an A319 it would. For some reason you're not understanding that and bringing in tail numbers to the conversation. It's moot.
Jul 17, 2016, 8:51 pm
#1224
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Can someone cite the actual regulation in question here?
Jul 17, 2016, 9:05 pm
#1225
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The tail number is simply the registration of an aircraft. It's the same thing as you having a liscense plate for your car. While I understand it was a different tail number, It doesn't mean anything if DL swaps one A320 for another A320. That doesn't alleviate them from paying IDB, whereas if they'd swapped in an A319 it would. For some reason you're not understanding that and bringing in tail numbers to the conversation. It's moot.
The fact that the first part of the model number of the two aircraft is the same is completely irrelevant.
Jul 18, 2016, 6:32 am
#1226
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(I do hope someone else can help settle this for us ^)
Jul 18, 2016, 11:48 am
#1227
Join Date: Jul 2006
Location: NYC
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The actual rule reads:
"The flight for which the passenger holds confirmed reserved space is unable to accommodate that passenger because of substitution of equipment of lesser capacity when required by operational or safety reasons;"
https://www.law.cornell.edu/cfr/text/14/250.6
So, it's defined as aircraft capacity, not aircraft size. Hence, I think replacing a 160 seat A320 with a 150 seat A320 would qualify under the exception.
"The flight for which the passenger holds confirmed reserved space is unable to accommodate that passenger because of substitution of equipment of lesser capacity when required by operational or safety reasons;"
https://www.law.cornell.edu/cfr/text/14/250.6
So, it's defined as aircraft capacity, not aircraft size. Hence, I think replacing a 160 seat A320 with a 150 seat A320 would qualify under the exception.
Jul 18, 2016, 12:16 pm
#1228
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The actual rule reads:
"The flight for which the passenger holds confirmed reserved space is unable to accommodate that passenger because of substitution of equipment of lesser capacity when required by operational or safety reasons;"
https://www.law.cornell.edu/cfr/text/14/250.6
So, it's defined as aircraft capacity, not aircraft size. Hence, I think replacing a 160 seat A320 with a 150 seat A320 would qualify under the exception.
"The flight for which the passenger holds confirmed reserved space is unable to accommodate that passenger because of substitution of equipment of lesser capacity when required by operational or safety reasons;"
https://www.law.cornell.edu/cfr/text/14/250.6
So, it's defined as aircraft capacity, not aircraft size. Hence, I think replacing a 160 seat A320 with a 150 seat A320 would qualify under the exception.
* If the airline must substitute a smaller plane for the one it originally planned to use, the carrier isn't required to pay people who are bumped as a result. In addition, on flights using aircraft with 30 through 60 passenger seats, compensation is not required if you were bumped due to safety-related aircraft weight or balance constraints.
http://airconsumer.ost.dot.gov/publi...tm#overbooking
Notice it doesn't mention capacity, just size. This is what I've always been told as well. With as many different configurations of 757's and now A320's that DL has they'd never have to pay IDB if capacity was the reason.
Jul 18, 2016, 1:48 pm
#1229
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The actual rule reads:
"The flight for which the passenger holds confirmed reserved space is unable to accommodate that passenger because of substitution of equipment of lesser capacity when required by operational or safety reasons;"
https://www.law.cornell.edu/cfr/text/14/250.6
So, it's defined as aircraft capacity, not aircraft size. Hence, I think replacing a 160 seat A320 with a 150 seat A320 would qualify under the exception.
"The flight for which the passenger holds confirmed reserved space is unable to accommodate that passenger because of substitution of equipment of lesser capacity when required by operational or safety reasons;"
https://www.law.cornell.edu/cfr/text/14/250.6
So, it's defined as aircraft capacity, not aircraft size. Hence, I think replacing a 160 seat A320 with a 150 seat A320 would qualify under the exception.
Not quite sure that's accurate. This link says -
* If the airline must substitute a smaller plane for the one it originally planned to use, the carrier isn't required to pay people who are bumped as a result. In addition, on flights using aircraft with 30 through 60 passenger seats, compensation is not required if you were bumped due to safety-related aircraft weight or balance constraints.
http://airconsumer.ost.dot.gov/publi...tm#overbooking
Notice it doesn't mention capacity, just size. This is what I've always been told as well. With as many different configurations of 757's and now A320's that DL has they'd never have to pay IDB if capacity was the reason.
* If the airline must substitute a smaller plane for the one it originally planned to use, the carrier isn't required to pay people who are bumped as a result. In addition, on flights using aircraft with 30 through 60 passenger seats, compensation is not required if you were bumped due to safety-related aircraft weight or balance constraints.
http://airconsumer.ost.dot.gov/publi...tm#overbooking
Notice it doesn't mention capacity, just size. This is what I've always been told as well. With as many different configurations of 757's and now A320's that DL has they'd never have to pay IDB if capacity was the reason.
Jul 18, 2016, 2:22 pm
#1230
Join Date: Jul 2006
Location: NYC
Programs: DL PM, Marriott Gold, Hertz PC, National Exec
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Not quite sure that's accurate. This link says -
* If the airline must substitute a smaller plane for the one it originally planned to use, the carrier isn't required to pay people who are bumped as a result. In addition, on flights using aircraft with 30 through 60 passenger seats, compensation is not required if you were bumped due to safety-related aircraft weight or balance constraints.
http://airconsumer.ost.dot.gov/publi...tm#overbooking
Notice it doesn't mention capacity, just size. This is what I've always been told as well. With as many different configurations of 757's and now A320's that DL has they'd never have to pay IDB if capacity was the reason.
* If the airline must substitute a smaller plane for the one it originally planned to use, the carrier isn't required to pay people who are bumped as a result. In addition, on flights using aircraft with 30 through 60 passenger seats, compensation is not required if you were bumped due to safety-related aircraft weight or balance constraints.
http://airconsumer.ost.dot.gov/publi...tm#overbooking
Notice it doesn't mention capacity, just size. This is what I've always been told as well. With as many different configurations of 757's and now A320's that DL has they'd never have to pay IDB if capacity was the reason.