Last edit by: ryandc99
Link to open 2020 and beyond version of this thread:
https://www.flyertalk.com/forum/delt...20-beyond.html
My (LoganFlyer's) guide to maximizing your bump chances on Delta:
https://www.flyertalk.com/forum/30484249-post1713.html
(The concise version:
1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
https://www.flyertalk.com/forum/delt...20-beyond.html
My (LoganFlyer's) guide to maximizing your bump chances on Delta:
https://www.flyertalk.com/forum/30484249-post1713.html
(The concise version:
1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding [2000-2019]
#1097
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
Maybe it's time for a wiki about which airports still use DL vouchers and which give Amex/Visa/store gift cards.
#1098
Join Date: Jan 2007
Programs: HH Gold and lowly DL FO
Posts: 250
Deleted.
Last edited by lexi; Dec 8, 2015 at 10:15 am Reason: No response to question in over a week.
#1099
Join Date: Dec 2002
Location: Washington, DC, Chapel Hill, NC (RDU)
Programs: DL Plat (won't hit DM again) 2MM (2.5), HH Gold, PC Gold, Hyatt Plat
Posts: 5,626
DL 275 DTW-NRT oversold by 12 on 12/15.
$1000 and flight from US tomorrow.
I took it, flying DTW-LAX this afternoon, DL provides hotel at LAX and $30 in meal vouchers. Then LAX-NRT-SIN tomorrow, all in FC or BE. Especially nice since my GUC for DTW-NRT didn't clear and it expires tomorrow.
The agent introduced me to the DTW ops manager and he thanked me for "helping them out."
$1000 and flight from US tomorrow.
I took it, flying DTW-LAX this afternoon, DL provides hotel at LAX and $30 in meal vouchers. Then LAX-NRT-SIN tomorrow, all in FC or BE. Especially nice since my GUC for DTW-NRT didn't clear and it expires tomorrow.
The agent introduced me to the DTW ops manager and he thanked me for "helping them out."
#1100
Join Date: Jul 2013
Posts: 12
Are there policies for changing the final destination for voluntary denied boarding? I'm flying from X to Y tomorrow night, then driving from Y to Z the following morning. If the flight is overbooked and they're looking for volunteers, would it be against Delta's policy to change my ticket to fly from X to Z?
#1101
Join Date: Mar 2010
Location: Minneapolis
Programs: Delta Plat Kool-Aid Drinker, Hyatt Diamond, SPG GM, Marriott GM, Hilton GM, and Priority Club GM
Posts: 1,184
Are there policies for changing the final destination for voluntary denied boarding? I'm flying from X to Y tomorrow night, then driving from Y to Z the following morning. If the flight is overbooked and they're looking for volunteers, would it be against Delta's policy to change my ticket to fly from X to Z?
#1103
Join Date: Apr 2012
Location: California
Programs: DeltaSilver/MM, Marriott Platinum
Posts: 494
My wife and daughter is scheduled to return SYD-LAX on Jan 2. The next DL flight is the next day, there is one 40 minutes later on Virgin America, through BNE.
Suggestions on compensation? If they can get the next day (that is already over booked) or Jan 4? With BE upgrades? Hotel v. no hotel (sister is about 1 hour from airport by train.)
#1104
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
Are there policies for changing the final destination for voluntary denied boarding? I'm flying from X to Y tomorrow night, then driving from Y to Z the following morning. If the flight is overbooked and they're looking for volunteers, would it be against Delta's policy to change my ticket to fly from X to Z?
#1105
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
Deleted - wrong board.
#1106
Join Date: Jun 2008
Location: TPA,DTW
Posts: 254
DTW-TPA this morning, $500 each for my son and I to take a flight an hour later, I'll take that just about anytime I don't absolutely have to be somewhere.
#1107
Join Date: Nov 2013
Programs: Delta diamond, SPG platinum, Hyatt diamond
Posts: 351
12/26 ATL to ORD - equipment downgraded- so I check in with wife to find our FC seats have been changed to economy seats in row 12. At the gate agent announces oversold by 23 and the offer is $600 to depart the next day. We asked to go to MKE, end up getting FC, $600 delta cents each, and got home only 45 mins later than original flight(original flight delayed over 2 hrs).
#1108
Join Date: Aug 2012
Location: SLC
Programs: DL FO, KM, & 1.7MM; UA nothing; HH♦; National EE
Posts: 6,344
Today SLC-GJT. Flight is oversold by one. I talked to the GA and said I saw the thing at check-in and bid $500, so I probably wasn't top of his list. He said if he needed me, he'd do $500. There are some misconnects, so he sent me to the aircraft, but then called me back when they showed up. After everything is all buttoned up he said to me "we agreed on $600, right?" I said "sounds good to me." I got a $600 voucher and a flight later tonight. That's roughly $100/hour to sit in the SkyClub and eat snacks.
#1109
Join Date: Dec 2012
Location: CLT
Programs: DL DM, AA Gold, Bonvoy Titanium, Hyatt Glob, IHG Plat, Hilton Diamond, Amex Plat
Posts: 438
This past Friday was offered $1k Delta Dollars to get off the plane (litterally) from SEA to LAS. Where they were apparently oversold by 14. The offer was to fly out the next morning. With that, I was able to find a re-route through LAX that got me in 6 hours after originally scheduled. Not to shabby. And was able to secure upgrades to LAX and LAS.
#1110
Join Date: Jan 2016
Posts: 2
Original itinerary today LAV-MSP-ATL. Took a $500 voucher to bump off LAV-MSP, got routed LAV-SEA -ATL instead, arriving in ATL at the same time. Unfortunately the first flight was delayed and missed connection in SEA, ended up going LAV-SEA-SLC-ATL. Long day.