Who been turned away from a Sky Club with the 3 hour rule?

Reply Subscribe

Thread Tools

Search this Thread

Feb 24, 2023, 7:20 am

#136

GUWonder

Suspended

Join Date: Jul 2001

Location: Watchlisted by the prejudiced, en route to purgatory

Programs: Just Say No to Fleecing and Blacklisting

Posts: 102,095

Quote:

Originally Posted by Visconti

So, you surmise absent of DL's Amex relationship, it wouldn't be necessary to impose the 3-hour rule? Interesting perspective.

Necessary for what purpose?

DL being DL, their purpose is about improving their revenue and margins, not slashing revenues and eroding margins. Getting rid of the lounge crowding so as to make the lounges as “non-crowded” as in the 1990s? That’s not a recipe for growing revenues and avoiding margin erosion.

I call green-washing what it is. Here, DL is engaged in crowd-washing; and so I call crowd-washing what it is. Business exploiting public concerns as a means to make changes to improve the business’s financial performance and provide less service to customers in the aggregate while trying to bask in the halo of “we did this because we care about ______ [identify the exploitable customer concern]”.

Spiff, rylan, wrp96 and 1 others like this.

Last edited by GUWonder; Feb 24, 2023 at 7:35 am

Feb 24, 2023, 8:59 am

#137

rylan

FlyerTalk Evangelist

Join Date: Sep 2007

Location: BOS

Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC

Posts: 15,204

I haven't been turned away yet for entering >3hr, but when I've been there early a few times its only been on the order of ~10 min.

Feb 24, 2023, 11:56 am

#138

flyerCO

FlyerTalk Evangelist

Join Date: Sep 2003

Location: San Antonio

Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium

Posts: 27,046

Quote:

Originally Posted by WillBarrett_68

The three-hour rule in DL sky clubs is a Delta rule, not an amex rule. It applies to people entering on D1 tickets, with (annual) memberships, etc. It has nothing to do with the access method.

I think theres confusion (or i missed a post). I thought people have been posting how DL is just copying AMEXs access rule, which is 3 hours. Not that it was pushed by AMEX.

Quote:

Originally Posted by GUWonder

How would DL’s scanning of my boarding passes let DL know that I — someone without a DL Amex card — have Amex cards granting me DL lounge access in conjunction with my DL flights?

If it is on your Delta My Wallet, then it should automatically link.

Quote:

Originally Posted by wakesetter93

My Plat is tagged to my DL account. One swipe of my BP and I'm in. Only time a card ever gets pulled out is when I'm traveling with Mrs. WS93. Since she's an AU, the card won't automatically show in her DL profile (At least that is the reason I've been given by DL)

This used to be the case. At least for AU Reserve cards, it now works for the AU user. Just have them add it to their DL My Wallet.

Quote:

Originally Posted by MSPeconomist

When DL raises membership fees, ...

...
DL has been advising everyone, including DMs with paid D1 tickets, to arrive four hours early at certain international airports. It would be very annoying for a D1 passenger to be denied access to an AF/KLM/VS lounge when the premium cabin passenger arrived on time and was able to get to the lounge in less than an hour for check in/baggage check, exit passport control, and airport security. In fact, I recently went from the airport door to the lounge in less than an hour when originating at AMS and CDG.
...

None of those are Skyclubs. Not sure what this is about. Outside US, HND is the only remaining Skyclub.

Quote:

Originally Posted by unitedbusiness

Couldn’t you do a same day confirmed flight change to an earlier flight, enter the Sky club, and then switch back to your original flight to skirt the 3 hour rule?

Issue is there may not be space to move you back. There may not be inventory to move to another flight. However rule says Standby is good enough, as long as intend to fly it. (Basically don't do it too often (not take flight) and you'll be ok)

Quote:

Originally Posted by Visconti

So, you surmise absent of DL's Amex relationship, it wouldn't be necessary to impose the 3-hour rule? Interesting perspective.

Yes. If one looks, DL is the only one with this issue. UA/AA don't have it, and they don't take non-UA/AA specific branded cards for access. AA or UA (don't remember which) got rid of their affiliation years ago for Citi/Chase/AMEX (whichever it was) non-AA/UA branded cards for this very reason.

Feb 25, 2023, 9:58 am

#139

Orange County Commuter

Join Date: May 2010

Posts: 3,461

Quote:

Originally Posted by MSPeconomist

Some of us can enter SCs by multiple methods. When I have a D1 ticket and an AmEx Plat charge card or DL reserve card, am I one or the undesirables? Is your answer different when I'm taking a flight in domestic FC?

.

now you know what the definition of undesirables is. Undesirables it to anyone they got in anyway but the way the poster wants. Sky club rules should be written so that I can get in, but no one else can

And I like the fact that it’s the other people that are not behaving well in the sky club. It wouldn’t be Mr. diamond cowbell brag tap who spread out over five chairs with his stuff carrying on a conversation at the top of his voice so we all know how important they are 😂

BigFishDave, CalebMCO and WillBarrett_68 like this.

Feb 25, 2023, 2:00 pm

#140

MonAmQB

Join Date: Apr 2015

Location: RDU

Programs: DL DM

Posts: 179

In SEA SC right now. Came in on ICN-SEA DL-marketed KE-operated flight and had a separate ticket for SEA-RDU ~7 hrs later. Arrived at SC, scanned my SEA-RDU boarding pass, mentioned my inbound ICN-SEA flight, no issue at all although I was obviously way earlier before the 3-hr threshold for my SEA-RDU flight. In fact I volunteered to show the separate-ticket ICN-SEA boarding pass, but they didn't even need to see it (maybe they can see it in the system).

Feb 25, 2023, 6:52 pm

#141

sydneyracquelle

Join Date: Jul 2003

Location: Atlanta

Posts: 5,190

Quote:

Originally Posted by MonAmQB

Connections are exempt from 3-hour rule and they could see your inbound flight on your pnr.

Feb 25, 2023, 9:55 pm

#142

ijgordon

FlyerTalk Evangelist

Join Date: Apr 2001

Location: NYC

Posts: 27,238

Quote:

Originally Posted by sydneyracquelle

Connections are exempt from 3-hour rule and they could see your inbound flight on your pnr.

As a separate ticket it most likely wouldn't have been on the same PNR as the scanned BP. That said, it's probable the system could see both PNRs if posters' SkyMiles number was in both.

Feb 26, 2023, 1:36 am

#143

sethb

FlyerTalk Evangelist

Join Date: Jun 2004

Location: MSP

Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others

Posts: 12,159

Quote:

Originally Posted by VFR

The Centurion lounge in Concourse C will let you in 3 hours before it closes at 9 pm, so that may be an answer if you are taking the late night flight again. You can get in with your Reserve card.

The Centurion Lounge in LAS wouldn't let me in until 3 hours before my flight, which was 30 minutes before they closed. Do you know if there's a published policy on that?

Feb 26, 2023, 1:54 am

#144

VFR

Join Date: Aug 2016

Location: BOS

Programs: AA PP, DL PM

Posts: 2,086

Quote:

Originally Posted by sethb

The Centurion Lounge in LAS wouldn't let me in until 3 hours before my flight, which was 30 minutes before they closed. Do you know if there's a published policy on that?

See this page and expand the heading "When can I access the Centurion Lounge?"

Feb 26, 2023, 1:55 am

#145

xliioper

FlyerTalk Evangelist

Join Date: Jul 2003

Posts: 23,066

Quote:

Originally Posted by sethb

The Centurion Lounge in LAS wouldn't let me in until 3 hours before my flight, which was 30 minutes before they closed. Do you know if there's a published policy on that?

https://www.thecenturionlounge.com/info/access/

"If your same-day outbound flight departs after the lounge closes for the day, we will admit you as early as 3 hours prior to the lounge closing, subject to available capacity."

Feb 26, 2023, 4:41 pm

#146

flyerCO

FlyerTalk Evangelist

Join Date: Sep 2003

Location: San Antonio

Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium

Posts: 27,046

Quote:

Originally Posted by ijgordon

As a separate ticket it most likely wouldn't have been on the same PNR as the scanned BP. That said, it's probable the system could see both PNRs if posters' SkyMiles number was in both.

Yes, system will see any flight in DL system for that day regardless of PNR.

Feb 26, 2023, 5:23 pm

#147

ryw

Join Date: May 2016

Location: ATL

Programs: DL GM, Marriott Titanium

Posts: 1,241

Quote:

Originally Posted by MSPeconomist

[...]There could also be an issue of "revenge" SC use: people think they're paying a big fixed fee for access, so they make a point of using lounges more frequently, for longer periods, and consume more F&B while in the lounge. [...]

I wouldn't be surprised if this accounts for a lot of the crowding issues, folks who feel like they're paying a higher fee now for access (whether through the credit card AF or annual membership) and want to make the "most" out of their now "free" access to the lounges.

Feb 26, 2023, 11:34 pm

#148

sethb

FlyerTalk Evangelist

Join Date: Jun 2004

Location: MSP

Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others

Posts: 12,159

Quote:

Originally Posted by VFR

See this page and expand the heading "When can I access the Centurion Lounge?"

Thank you. So if the policy was the same back then, they were wrong. (And I know where to check if they try that in the future.)

Feb 26, 2023, 11:52 pm

#149

sethb

FlyerTalk Evangelist

Join Date: Jun 2004

Location: MSP

Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others

Posts: 12,159

Quote:

Originally Posted by physicsdude

From my experience, this happens a lot at DTW, but the past few weeks, I've been in some queues at BOS and LGA where a lot of people in front of me wave their Amex card to get in. The thing is, you can often see the difference between those who have Amex cards and those who have status/membership/in a premium cabin. Those with Amex cards often have a group of people enter with them, waste space by spreading out their stuff on other empty seats nearby, and create a mess.

The only times I've had to show my Amex card to get in have been when I was flying nonrev (which is no longer admissible anyway). On a paid ticket, they just scanned my boarding pass and let me in.

So I doubt you saw "a lot of people" waving Amex cards.

Feb 26, 2023, 11:53 pm

#150

sethb

FlyerTalk Evangelist

Join Date: Jun 2004

Location: MSP

Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others

Posts: 12,159

Quote:

Originally Posted by wakesetter93

Mrs. sethb is an AU, has the card in her SkyMiles wallet, and doesn't have to show a physical card at the Sky Club.

Synapseturquoise likes this.