Who been turned away from a Sky Club with the 3 hour rule?
#92
Join Date: Feb 2019
Posts: 3,097
How many SkyClub Lifetime members are there compared to the list of favorites DL’s GR folks put together? That some SkyClub users are getting preferential access to DL SkyClubs is more problematic when it is meant to curry political favor with those in a regulatory/legislative oversight/voting capacity. No less so when we are now in this environment where even a lot of international flying DL ElitePlus customers no longer get SkyClub lounge access despite not being the bulk of the crowding situation at SkyClubs.
if your point is "bribing legislators is bad in general and bad for citizen passengers" I would agree with that but you've taken a really long road to get to that point.
#93
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
The 3 hour rule doesn’t massively reduce the crowds at the DL lounges, nor does the newest restrictions on DL lounge use by DL SkyTeam ElitePlus flyers. What would massively reduce the crowds is for DL to completely get off its greedy addiction to money from Amex. This thing with Amex goes to show that DL doesn’t really care as much about addressing the elephant in the room when it comes to crowding in the DL lounges, and DL is primarily playing this game of divide and conquer with DL lounge access so as to try to reduce its costs from lounge use while still being able to feed itself like a glutton courtesy of what Amex keeps sending it. Waivers and favors around the 3 hour rule, DL’s pettiness toward its ElitePlus flyers, and DL’s stance with regard to non-Medallions becoming SkyClub members — all that is just a sign of DL’s continuing insincere and inconsistent concerns about lounge crowding. It wouldn’t surprise me if DL itself were also pushing the images of massive lines outside some DL lounges in order to pursue the business course it wanted to purse even if there was no such crowding to photograph.
#94
Join Date: May 2007
Location: Nashville, & wherever I'm working
Programs: Delta 2MM DM, Hilton Lifetime Diamond
Posts: 104
I don't know about everyone else but since Feb. 1, it seems to me that the clubs are less crowded. I've been in several clubs since Feb 1. Not once have I had to wait to get in. Granted they aren't empty, but to me it's a significant improvement over last year. What actions that have been taken to date seem to be working. Is there anyone here that's travelled since Feb. 1 and had to wait for any significant length of time to get in when within the 3 hour rule?
#95
Join Date: May 2021
Programs: Flying Blue Gold, BA Bronze, Ex-skywards Platnium
Posts: 646
The thing is, DL thinks that their SkyClubs are on-par with the Al-Mourjan lounge at DOH, Polaris lounges, or Flagship lounges but they're frankly not and need a reality check. Problem is, even if all of the people with status/membership/in a premium cabin stop using Sky Clubs, they'll still be packed with all of the Amex guests.
#96
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Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
I don't know about everyone else but since Feb. 1, it seems to me that the clubs are less crowded. I've been in several clubs since Feb 1. Not once have I had to wait to get in. Granted they aren't empty, but to me it's a significant improvement over last year. What actions that have been taken to date seem to be working. Is there anyone here that's travelled since Feb. 1 and had to wait for any significant length of time to get in when within the 3 hour rule?
#97
#99
Join Date: Jul 2022
Posts: 832
Could be a whole bunch of things — beyond just the 3 hour thing and whatever else DL did publicly in addressing lounge crowding with published policy changes — that may explain a different lounge crowd experience this February compared to last February. It could even be that DL’s published policy changes may even be the least significant factor in your different crowding experience this February than in the prior one.
#100
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Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
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Posts: 102,095
Some lounges that were previously packed last February were less packed on comparable days this February. And those were lounges where there’s been no published policy changes related to crowding in the period since. In other words, observed changes in lounge demand between one period and the next are obviously not always a function of published policy changes to the access rules.
#101
Join Date: Sep 2012
Location: Dayton, OH/CVG
Programs: DA Diamond(1 MM), Marriott Bonvoy Ambassador/Charter Ambassador, Hyatt Glob, Hertz Presidents Circle
Posts: 880
If this has been asked before I apologize: here is the scenario i face next week:
I am doing an "up and back" same day in and out of Boston. I land at 800 am. have my meeting and then fly back out at 700 PM the same day.
Lets say my meeting ends at 200 PM and I heard back to the airport because I am pathetic and have nothing else to do.
- I know I cant use my 700 PM boarding pass because i am WAY early,
-HOWEVER could I use my boarding pass from earlier in the day to get in to the club? is there a cut off of having access to the club after arrival? Technically, I could have landed at 800, wandered around the gates, made a few calls, grabbed a bite and THEN headed to the club.
Not a hypothetical: this is what I am facing next week.
Thoughts?
I am doing an "up and back" same day in and out of Boston. I land at 800 am. have my meeting and then fly back out at 700 PM the same day.
Lets say my meeting ends at 200 PM and I heard back to the airport because I am pathetic and have nothing else to do.
- I know I cant use my 700 PM boarding pass because i am WAY early,
-HOWEVER could I use my boarding pass from earlier in the day to get in to the club? is there a cut off of having access to the club after arrival? Technically, I could have landed at 800, wandered around the gates, made a few calls, grabbed a bite and THEN headed to the club.
Not a hypothetical: this is what I am facing next week.
Thoughts?
#102
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,023
If this has been asked before I apologize: here is the scenario i face next week:
I am doing an "up and back" same day in and out of Boston. I land at 800 am. have my meeting and then fly back out at 700 PM the same day.
Lets say my meeting ends at 200 PM and I heard back to the airport because I am pathetic and have nothing else to do.
- I know I cant use my 700 PM boarding pass because i am WAY early,
-HOWEVER could I use my boarding pass from earlier in the day to get in to the club? is there a cut off of having access to the club after arrival? Technically, I could have landed at 800, wandered around the gates, made a few calls, grabbed a bite and THEN headed to the club.
Not a hypothetical: this is what I am facing next week.
Thoughts?
I am doing an "up and back" same day in and out of Boston. I land at 800 am. have my meeting and then fly back out at 700 PM the same day.
Lets say my meeting ends at 200 PM and I heard back to the airport because I am pathetic and have nothing else to do.
- I know I cant use my 700 PM boarding pass because i am WAY early,
-HOWEVER could I use my boarding pass from earlier in the day to get in to the club? is there a cut off of having access to the club after arrival? Technically, I could have landed at 800, wandered around the gates, made a few calls, grabbed a bite and THEN headed to the club.
Not a hypothetical: this is what I am facing next week.
Thoughts?
#103
Join Date: Jul 2003
Location: Atlanta
Posts: 5,175
Are both your flights on the same pnr? I would just show them your outbound boarding pass and say you landed and had a quick meeting in the airport. Your same-day arriving boarding pass has no cutoff time for admission.
#104
Join Date: Dec 2010
Location: SE USA
Programs: DL DM/MM , IHG Plat, MR Titanium, HH Gold, EK Frequent Kettle, UA Silver, AA Hater
Posts: 2,020
Slightly off topic, but..
When standing by for an earlier flight (confirmed flight is over 3 hours out but standby flight is not), I'm not sure what the rule is.
The first time I did this (can't remember where), there was no issue.
The second time (MIA), the guy's scanner said no, but at the desk there was no issue.
Incidentally, the guy with the scanner did not know how to read a BP: he was trying to use my time departing from ATL (connecting point) as justification for denying me.
When standing by for an earlier flight (confirmed flight is over 3 hours out but standby flight is not), I'm not sure what the rule is.
The first time I did this (can't remember where), there was no issue.
The second time (MIA), the guy's scanner said no, but at the desk there was no issue.
Incidentally, the guy with the scanner did not know how to read a BP: he was trying to use my time departing from ATL (connecting point) as justification for denying me.
#105
Join Date: Jun 2001
Location: SEA
Programs: DL Plat, AS MVPG, Bonvoy Plat/LT Gold, HH Diamond
Posts: 1,260
What if my ticketed flight is outside the three-hour window, but I’m standing by for a flight earlier in the day?
Club access is allowed in this case, provided customers intend to board the earlier flight if a seat becomes available.