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-   Delta Air Lines | SkyMiles (https://www.flyertalk.com/forum/delta-air-lines-skymiles-665/)
-   -   Scolded by FA for using the call button. (https://www.flyertalk.com/forum/delta-air-lines-skymiles/2095475-scolded-fa-using-call-button.html)

Shinyobjects Oct 11, 2022 3:02 am


Originally Posted by DenverBrian (Post 34670804)
I don't. If it takes "training" to be warm/friendly/polite in a service position, then the mistake was in the selection process, not in any "training."

You've never had a bad day? Never said anything inarticulately? Perhaps used a tone that could be considered negative?

Oh, wait. Does this post count?

Perhaps some of us who weren't even there should give the flight attendant the benefit of the doubt.

Shinyobjects Oct 11, 2022 3:03 am


Originally Posted by SH115 (Post 34670351)
Dinner service? No. Drink service only.

A distinction without a difference.

DenverBrian Oct 11, 2022 7:47 am


Originally Posted by Shinyobjects (Post 34671426)
You've never had a bad day? Never said anything inarticulately? Perhaps used a tone that could be considered negative?

Oh, wait. Does this post count?

Perhaps some of us who weren't even there should give the flight attendant the benefit of the doubt.

If a person is someone prone to having "bad days," then there are plenty of occupations besides service-related positions in the world. Not everyone is suited for certain roles. Much more of a mindset issue than a skill set issue.

Shinyobjects Oct 11, 2022 7:56 am


Originally Posted by DenverBrian (Post 34671938)
If a person is someone prone to having "bad days," then there are plenty of occupations besides service-related positions in the world. Not everyone is suited for certain roles. Much more of a mindset issue than a skill set issue.


True, but I suppose one might also say the same of someone who makes assumptions.

We have insufficient data to draw that conclusion about this employee based on one side of one reported incident.

Training does sometimes help employees understand other people's perspectives.

SH115 Oct 15, 2022 1:52 pm

[QUOTE=ijgordon;34629823]This was C+ not first class. You get an alcoholic drink with the regular service(s), not refills on demand. :idea:[/QUOTE

wrong!

SH115 Oct 15, 2022 1:57 pm


Originally Posted by Goodoldflyer (Post 34631004)
C+ gets you a bigger seat and an expanded drink menu, but not necessarily unlimited alcohol.

Asking for a second drink is not “unlimited “ drinks.

SH115 Oct 15, 2022 1:59 pm


Originally Posted by kale73 (Post 34630596)
Raised hand implies one should press it if one has a question.

How late are we arriving?
Will the gate be occupied when we get there?
Will there be a line at the SkyClub?
Will I miss my connection?
:cool:

Could I have another drink?

SH115 Oct 15, 2022 2:28 pm


Originally Posted by Goodoldflyer (Post 34631004)
C+ gets you a bigger seat and an expanded drink menu, but not necessarily unlimited alcohol.

technically that is incorrect. 1- you don’t get a bigger seat. ( just a little more leg room) 2 - you get free drinks. While they can cut you off if you are showing signs your intoxicated, asking for a second drink is not unlimited drinking.

fly747first Oct 15, 2022 5:37 pm


Originally Posted by SH115 (Post 34683708)
technically that is incorrect. 1- you don’t get a bigger seat. ( just a little more leg room) 2 - you get free drinks. While they can cut you off if you are showing signs your intoxicated, asking for a second drink is not unlimited drinking.

Exactly but unfortunately DL crews seem to be getting lazier and lazier... then again DL was the only airline in the world that for over a year refused to serve ice in any cabin

Shinyobjects Oct 15, 2022 5:41 pm

Originally Posted by kale73 View Post
Raised hand implies one should press it if one has a question.

How late are we arriving?
Will the gate be occupied when we get there?
Will there be a line at the SkyClub?
Will I miss my connection?
https://www.flyertalk.com/forum/images/smilies/cool.gif


Are we there yet?

drminn Oct 15, 2022 7:19 pm

I was on a flight last week from Atlanta where the purser made an announcement that passengers should close the overhead bins since flight attendants are not allowed to do so anymore (huh?). She then proceeded to march down the aisle requesting "please close the overhead bins" to no one in particular. I am not sure who she was taking to or what her expectations were, maybe she was expecting people to get up from their seats and close the bins. It was very strange to say the least.

Oh, and on the same flight the guy in front of me was scolded (in a friendly way) for pushing the call button to request some water. The flight attendant told him she was rushing to his seat since she thought it was an emergency and that he was supposed to go get the water himself from the galley at the back of the plane. Before you know it meals on planes will be served school cafeteria style - "rows 21 to 24 please get your meals now in the back."

Insulator-King Oct 16, 2022 8:30 am

Originally Posted by kale73 View Post
Raised hand implies one should press it if one has a question.

How late are we arriving?
Will the gate be occupied when we get there?
Will there be a line at the SkyClub?
Will I miss my connection?


Why can't I let my pet out of it's carrier and sit on my lap?
https://www.dailymail.co.uk/news/art...passenger.html

Shinyobjects Oct 16, 2022 11:33 am


Originally Posted by SH115 (Post 34683708)
technically that is incorrect. 1- you don’t get a bigger seat. ( just a little more leg room) 2 - you get free drinks. While they can cut you off if you are showing signs your intoxicated, asking for a second drink is not unlimited drinking.

OK, sure, it's more distance between the seats and more padding, not a bigger seat. But it's not unlimited drinking. Nowhere does it promise that.

defrosted Oct 16, 2022 11:36 am


Originally Posted by fly747first (Post 34684021)
Exactly but unfortunately DL crews seem to be getting lazier and lazier...

Fortunately DL crews seem to be getting less and less lazy.

Both of us seem so confident, yet neither has anything beyond anecdotes to back it up. Who to believe 🤔

SH115 Oct 16, 2022 2:06 pm


Originally Posted by Shinyobjects (Post 34671426)
You've never had a bad day? Never said anything inarticulately? Perhaps used a tone that could be considered negative?

Oh, wait. Does this post count?

Perhaps some of us who weren't even there should give the flight attendant the benefit of the doubt.

Perhaps those that were there can tell you, the FA was in the wrong. (The OP)


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