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Originally Posted by photojojo
(Post 34637770)
Wanted to circle back on this with a different perspective since my other reply. If you know me, you know I don't complain for anything but this drove me nuts.
I was in D1 on DL131 the other day. It was about a 10 hour flight and for reasons unknown to me the right aisle had almost zero drink service. I blew out my vocal chords at Oktoberfest so I was dying for for something as cold and fizzy as possible to sooth my throat, but the only drink service that came down the right aisle was with both meals. Watched four movies and I know that during Inglorious Basterds the left aisle had three passes to the right aisles' zero. I was even waving my hand trying to get their attention but it was almost like they were comically turning their head in just the right way to not be able to make eye contact. I fought the urge to hit the button and instead made six trips to the galley for a glass of ice and can of ginger ale and only got attitude the first time. I thought maybe each time I would do this that might trigger someone to come down the aisle but it didn't. Each time I'd walk back to my seat I'd catch the attention of another passenger who would shrug their shoulders and ask me if they were coming. Not a single person the entire flight hit the button and instead would just go up and get it themselves. |
Originally Posted by hockeystl
(Post 34629648)
View From The Wing / Boarding Area has published a blog post on this incident. OP should definitely fire off an email now that this service failure has a bright light shined on it.
https://viewfromthewing.com/delta-pa...m=BoardingArea Has anyone seen the Points Guy UK videos when they fly? They do a "Call Bell Challenge" to see who gets a drink first... I mean, that's a horrible answer from her. |
Originally Posted by MikeyZBT
(Post 34638005)
Wow.... I can't believe the head of the Flight Attendants group says that you shouldn't use the call button to ask for a drink. I mean, it's a "call button"... right?
Has anyone seen the Points Guy UK videos when they fly? They do a "Call Bell Challenge" to see who gets a drink first... I mean, that's a horrible answer from her. She can probably do the math of 6 flight attendants on a plane with 300 people. |
Originally Posted by Goodoldflyer
(Post 34637926)
As long as it's available, it's probably just easier to help yourself.
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Originally Posted by readywhenyouare
(Post 34638871)
There is an expectation of good service in Delta One. Why are you encouraging poor work ethics?
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Originally Posted by Goodoldflyer
(Post 34638895)
I'm not. I'm encouraging people to be practical. They can also wait for someone to come by, but it may be a long wait.
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Originally Posted by Goodoldflyer
(Post 34637926)
As long as it's available, it's probably just easier to help yourself.
This was not a rookie crew, these were well seasoned FAs. The flight to ZRH the week before the crew was pacing up and down the aisle non-stop with bottle of red and white in each hand topping people off. Sometimes you get a good crew on a good day, sometimes you get a bad crew on a bad day I guess. |
Originally Posted by readywhenyouare
(Post 34639130)
And waiting a long time for service in the most premium cabin isn't a problem to you?
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Originally Posted by photojojo
(Post 34639244)
In all honesty it would have been. Like mentioned in an earlier comment I asked for two in order to speed life along and that was interpreted as a double/quadruple. There was so much bourbon in it they were only able to put 1-2 ounces of coke in the glass. They realized what I meant so they then got another glass put a little coke in it and then tossed the two back in forth in an attempt to balance it out - but it instead just fizzed up and spilled all over the place.
This was not a rookie crew, these were well seasoned FAs. The flight to ZRH the week before the crew was pacing up and down the aisle non-stop with bottle of red and white in each hand topping people off. Sometimes you get a good crew on a good day, sometimes you get a bad crew on a bad day I guess. |
Originally Posted by Goodoldflyer
(Post 34638895)
I'm not. I'm encouraging people to be practical. They can also wait for someone to come by, but it may be a long wait.
Originally Posted by readywhenyouare
(Post 34639130)
And waiting a long time for service in the most premium cabin isn't a problem to you?
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In the era of video bloggers you'd think crew would know to be on their best behavior. I watched one recently with a particularly nasty Air Canada crew and he posted it in real time. He had an AC agent meeting him when he got off the flight to apologize.
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I’d file a complaint, I got scolded by a gate agent in ATL a few days before Christmas in 2020 and I wrote in and got a good response containing 12,500 miles. Was trying to board a CRJ900 from ATL-GPT and the GA was trying to get me to pink tag my carry on and I told her that the bag fits on the CR9, still insistent I scan my BP again to get a pink tag so I repeat myself, she then yells at me “MR XXXX SCAN IT AGAIN NOW I AM NOT CHASING AFTER YOU WITH MY BROKEN FOOT IF IT DOESNT FIT”. I scanned my BP, got the pink tag to avoid escalating, and just took it on anyway. Got on the plane and what do you know, it fits just like I said it would!
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Originally Posted by s0ssos
(Post 34639592)
Next thing you know someone would be recommending getting your own food from the galley.
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Originally Posted by MSPeconomist
(Post 34639587)
Shouldn't there have been a choice between two white wines and two red wines on a TATL flight in D1 (plus a sparkling white wine as a PDB and then a real Champagne up in the air, plus at least one after dinner wine such as Port)?
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Originally Posted by GagaPilot
(Post 34640388)
Have they returned the after dinner wines? On my last TATL D1 flight, there was sadly no Port.
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