Also the safety video even tells us that should we want something to make our flight more comfortable, we should not to hesitate to ask!

I think they're saying the reported behavior in response to OP's reported behavior is worthy of termination. Whether that reported behavior actually occurred is not for the poster you quoted to say, and not really relevant to their statement.

Although, I disagree that the reported behavior should result in termination. Most of the time people just need training, and not just a week-long session one time while they're a trainee, they need training routinely (everyone does for any role or skill).

I'll be the first to admit that I wasn't there and didn't see exactly what happened. I bet none of the other responders who voiced their opinions were there either.

What if it DIDN'T happen the way everyone thinks?

Then basically social media would cease to exist, courts would never use first-person witnesses (which are just as reliable as Internet posts), and our world would go back to a village of a few hundred people who fish for subsistence.

indeed, and that’s what any good pilot says welcoming passengers aboard , along the lines of “our flight attendants are among Delta’s finest and will take real good care of you.”
in fact, even in the current script read by Delta FA’s they say, “we are here to provide you exceptional service …”

So being chided for ringing a call button for a drink request is far from exceptional.

Am I right ?!

Of course not based on an internet message board. That's why the OP was told to contact Delta directly about the horrid experience. The crew aren't allowed to just make up rules.

Getting your phone out to record these interactions just inflames the situation further (and in this case would be too late). While travelling in the US, I'd recommend wearing an Axon-style Body cam. I predict it would not only lead to good service but also prove invaluable in those he said/she said situations.

The only thing union at Delta is the pilots.

If the account is accurate, the FA seems to have overreacted. But we've only heard one perspective. And we have no idea how that interaction was perceived by the FA.

lol

please elaborate and explain how this one interaction that you only have a partial account of is enough to make this determination (i.e. you need to show this interaction indicates this person is more of a "danger" than a randomly selected FA).

Literally anyone on the plane could be "a potential danger." Gulag for everyone!

Alcohol is obviously never unlimited, but Delta’s own website makes no distinction on alcohol service between FC and C+:

“Delta Comfort+ and First Class customers will receive complimentary beer, wine and liquor service.”

Never heard of any of this and never experienced it. I have always been happily served out of the galley in mid flight.

I never said it was a rule. Just saying what I would do.

Nonsense.

I was referring to the delivery of the service, not the specific service elements. In F you get a dedicated FA who is responsible for a relatively small number of pax. And there is an expectation of more attention. DL's website specifically mentions "attentive service" as a feature of first class. I have flown in C+ and occasionally the FA from F will step back to help but I do not expect it.

Perhaps, but there is a definite difference between the beverage services in FC and C+, sometimes including different, more experienced staff.

Many of the flights I'm on offer a PDB in First, take drink orders before takeoff, and offer a beverage service, even when these things are not offered in C+ on those flights.

Bottom line, Delta sells C+ as an upgraded cabin relative to economy and promotes complimentary alcohol on those flights. It is reasonable to expect to be able to get more than one drink on the flight. Remember that many C+ customers are also eligible for F upgrades and will be used to being able to get more than one drink. Regardless of the specific mechanism, FAs should expect to be receiving refill requests and serving refills to C+ customers. Remember many C+ flights are four, five, six hours long.

Hey, I’ve flown in FC often enough to know that there’s a marked difference in service over C+. I was just pointing out that as far as I know, Delta doesn’t publish any actual differences.