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777 D1 Suite PS + Comfort+ retrofit consolidated thread

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Old Sep 17, 2018, 11:55 am
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Last edit by: N515CR
Delta 777-200ER/LR Conversions to 7HD & 7HB. Pre-mods config is 37J/36W/218Y. For all the ERs and the first LR, post-mods config was initially 28J/48W/220Y (7HD/7HB). The post-mods config for all ERs and LRs is now 28J/48W/90Y+/122Y (7CD/7CB).

Modifications are taking place at SIN and the entry and exit dates are based on SIN time (GMT + 8 hrs). Comfort + installation was done at ATL on all the 7HD>7CD conversions, and on 7106 (7HB>7CB). The remaining 9 LRs had the C + cabins installed at SIN.

777-200ER: 8/8 7CD
N860DA 7001 - Entered Jan 2 2019...finished Feb 3 2019. Entered ATL March 12 2019 for C + installation...finished March 15 2019. Expected wfu 05 Oct 2020.
N861DA 7002 - Entered Jan 14 2019...finished Feb 17 2019. Entered ATL March 13 2019 for C + installation...finished March 17 2019. Permanently wfu on 17 March 2020.
N862DA 7003 - Entered Nov 29 2018...finished Jan 5 2019. Entered ATL March 6 2019 for C + installation...finished March 10 2019.
N863DA 7004 - Entered Feb 17 2018...finished June 6 2018. Entered ATL Feb 17 2019 for C + installation...finished March 3 2019. Permanently wfu on 22 September 2020.
N864DA 7005 - Entered Sept 18 2018...finished Oct 22 2018. Entered ATL March 3 2019 for C + installation...finished March 7 2019. Expected wfu 05 Oct 2020.
N865DA 7006 - Entered Nov 16 2018...finished Dec 18 2018. Entered ATL Feb 21 2019 for C + installation...finished Feb 27 2019.
N866DA 7007 - Entered Oct 24 2018...finished Nov 27 2018. Entered ATL Jan 28 2019 for C + installation...finished Feb 16 2019.
N867DA 7008 - Entered Feb 4 2019...finished March 11 2019. Entered ATL March 25 2019 for C + installation...finished March 30 2019.

777-200LR: 10/10 7CB
N701DN 7101 - Entered Sept 14 2019...finished Oct 31 2019...C +.
N702DN 7102 - Entered Nov 8 2019...finished December 29 2019...C +.
N703DN 7103 - Entered Oct 18 2019...finished December 13 2019. C +.
N704DK 7104 - Entered April 4 2019...finished May 4 2019...C +. Permanently wfu on 16 March 2020.
N705DN 7105 - Entered Feb 25 2018...finished March 28 2019...C +. Permanently wfu on 22 March 2020.
N706DN 7106 - Entered Sept 6 2018...finished Nov 1 2018. Entered ATL for C + installation March 1 2019...C + finished March 14 2019. Permanently wfu on 16 March 2020.
N707DN 7107 - Entered March 23 2019...finished April 23 2019...C +.
N708DN 7108 - Entered Dec 20 2019...finished Feb 5 2020...C +.
N709DN 7109 - Entered Jan 3 2020..finished Feb 8 2020...C +.
N710DN 7110 - Entered Nov 18 2019...finished Dec 24 2019...C +.

Delta confirms first route with 777 offering Delta One Suites, Premium Select, Comfort+ and Main Cabin: https://www.flyertalk.com/forum/delta-air-lines-skymiles/1949190-tailored-travel-delta-debut-first-aircraft-all-four-seat-experiences-marc.html
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777 D1 Suite PS + Comfort+ retrofit consolidated thread

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Old Aug 16, 2019, 5:57 am
  #706  
 
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Originally Posted by rktj

Reading conflicting reports on Row 30. Have this row booked LAX-SYD in a few months. Granted I'm not 6-4 (but am 6-0). Everything I had read to this point indicated there was plenty of legroom but now not so sure?
My review was from visual inspection, and I'm closer to your height than his. The seats on 31 with no seat in front of them are definitely more.
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Old Aug 16, 2019, 7:39 pm
  #707  
 
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Exit row 44 vs bulkhead 31

So would 44BC or 44GH be better or worse than bulkhead 31DEF? It’s only 29 bucks to upgrade on MSP to HND.
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Old Aug 17, 2019, 4:14 pm
  #708  
 
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Originally Posted by LoganFlyer
Flightradar is actually showing N709DN returning to ATL 2 hours after it arrives at NRT:

https://www.flightradar24.com/data/aircraft/n709dn
Another change.....N709DN is doing the NRT-MNL on 8-17 Saturday (replacing the B767-300ER aircraft)......and.....doing the MNL-NRT on 8-18 Sunday (replacing the B767-300ER aircraft). But not sure why, is that route that well filled that it could use a larger aircraft on the route? It will then probably fly back to ATL on Monday (1 of 2 flights between the 2 cities {NRT-ATL} on that day).
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Old Aug 17, 2019, 6:36 pm
  #709  
 
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Has the Wiki been updated? I am seeing a lot of LR's in seat selection that have D1S's now.
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Old Aug 17, 2019, 6:51 pm
  #710  
 
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Originally Posted by bjohnsonmn
Has the Wiki been updated? I am seeing a lot of LR's in seat selection that have D1S's now.
Yes it is. 4 done. 6 to go.
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Old Sep 1, 2019, 5:24 pm
  #711  
 
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Originally Posted by rktj

Reading conflicting reports on Row 30. Have this row booked LAX-SYD in a few months. Granted I'm not 6-4 (but am 6-0). Everything I had read to this point indicated there was plenty of legroom but now not so sure?
I read reviews all the time of folks harping on great leg room in main. Then they turns out to be 5'6". The pax next to me in the isle had no issues and seemed to be above average height if that h.elps. At my height its unsuitable.
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Old Sep 4, 2019, 1:29 am
  #712  
 
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Originally Posted by kjnangre
Yes it is. 4 done. 6 to go.
Booked on a renovated 777 and they did a last minute change to the old un-renovated 777, without even email alerts - just musical chair the seat selection. I think Delta is sneaky in selling a renovated premium cabin experience for more money but then swap the equipment and claim it's still a 777.
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Old Sep 4, 2019, 1:37 am
  #713  
 
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Originally Posted by wlau
Booked on a renovated 777 and they did a last minute change to the old un-renovated 777, without even email alerts - just musical chair the seat selection. I think Delta is sneaky in selling a renovated premium cabin experience for more money but then swap the equipment and claim it's still a 777.
First off it's not a matter of DL claiming it's still a 777. It IS still a 777. That's a fact.

Secondly, DL doesn't do this on purpose to make more money. Most likely the scheduled plane had a problem, and the options were to substitute an unmodified plane or cancel the flight and strand everyone. Most people would chose the substitute.
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Old Sep 4, 2019, 5:46 am
  #714  
 
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Originally Posted by kjnangre
First off it's not a matter of DL claiming it's still a 777. It IS still a 777. That's a fact.

Secondly, DL doesn't do this on purpose to make more money. Most likely the scheduled plane had a problem, and the options were to substitute an unmodified plane or cancel the flight and strand everyone. Most people would chose the substitute.
Unless you are one of those bought PS and now you don't get it. Or, you bought D1 Suite and you now get just D1.

Please don't be a DL apologist, when they market these as superior products and sell them at a premium.
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Old Sep 4, 2019, 3:58 pm
  #715  
 
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Originally Posted by wlau
Unless you are one of those bought PS and now you don't get it. Or, you bought D1 Suite and you now get just D1.

Please don't be a DL apologist, when they market these as superior products and sell them at a premium.
There's standard compensation for passengers involuntarily downgraded from PS and I wouldn't be surprised if some of them were involuntarily upgraded to D1 (you probably think they deserve compensation too )

The options likely were to operate the flight with an unmodified plane, or not operate it at all. I bet the overwhelming majority of passengers support the choice DL made

Last edited by ryandc99; Sep 4, 2019 at 6:19 pm
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Old Sep 4, 2019, 6:40 pm
  #716  
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Originally Posted by wlau
Booked on a renovated 777 and they did a last minute change to the old un-renovated 777, without even email alerts - just musical chair the seat selection. I think Delta is sneaky in selling a renovated premium cabin experience for more money but then swap the equipment and claim it's still a 777.
I had similar happen to me a few weeks ago. As a paid Delta One passenger I wasn't thrilled. The avod was broken and gave everyone in Delta one miles without even asking. I was a bit disappointed in the downgrade of delta one, and this particular flight was definitely more expensive than other options, but I'm not sure if that was the reason.

While they didn't contact anyone in Delta One, every one in premium select did get a call with offers for other routes but the routing obviously changed. One of my coworkers in PS opted for a new routing. A refund of fare difference was also offered to remain on the same flight.

During boarding there was clearly a mess in the coach cabin because the FA came on the intercom to ask folks to please take their seats and follow up with Delta customer service post flight for any seating refund requests.
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Old Sep 4, 2019, 9:08 pm
  #717  
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Unless someone can provide evidence that DL know at time of booking that they will be substituting in an unrefurbed plane, it seems pretty obviously an operational glitch rather than deliberate underhandedness. It's hardly the first time something like this has happened -- similarly there have been times a 75S goes MX and they've had to swap in a 75D/H on JFK-SFO. At least with the 777s they'll eventually all be reconfigured and it won't be a problem even with a frame swap.
Zorak is offline  
Old Sep 9, 2019, 7:10 am
  #718  
 
Join Date: Jul 2015
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Anyone have a review/opinion on 1A + 1D?

Wondering if there is a much larger footwell in the bulkhead? Also anyone know how much noise to expect in those seats? I'd imagine 1D would get most of it as the Galley is on that side.

Thanks!
sgan317 is offline  
Old Sep 9, 2019, 3:31 pm
  #719  
 
Join Date: Apr 2008
Posts: 31
I saw the discussion about bulkhead options on the new 777. Currently I have 30 H,J for myself and daughter. 31 E,F have opened, but I'm trying to figure if the extra legroom is worth it to not have a window and have to sit next to someone. I'm 5'10" so not crazy tall and likely would be on the aisle.

Interesting part of this flight is additional family is in PS directly in front of us (in front of the wall) in 25. It won't kill me either way, but would be nice to swap seats to check out PS during the flight.
goracers is offline  
Old Sep 10, 2019, 11:34 pm
  #720  
 
Join Date: Feb 2007
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Originally Posted by Zorak
Unless someone can provide evidence that DL know at time of booking that they will be substituting in an unrefurbed plane, it seems pretty obviously an operational glitch rather than deliberate underhandedness. It's hardly the first time something like this has happened -- similarly there have been times a 75S goes MX and they've had to swap in a 75D/H on JFK-SFO. At least with the 777s they'll eventually all be reconfigured and it won't be a problem even with a frame swap.
Seriously, this is happening seemingly like every week. I ran into someone at NRT SC and fumed about same issue coming from a ATL->NRT. I think ops put the renovated 777 into scheduling while the plane wasn't ready... Even after I was notified about the change, I was still able to search fare on DL.com and see the glory of the flight being sold as a new 777 with PS and D1S...

Operational glitch is that a glitch, a seldom error. This seem very re-occurring and since DL is getting more money out of it, I am sure they are not in a hurry to fix the issue and just wait until T-72 or something to "notify" customers, when it's way too late to make alternative arrangements, so many people just take the hit because their work/travel schedule can't afford drastic changes.

I am not sure how any of you can defend DL in this situation.
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