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Originally Posted by gooselee
(Post 31405187)
Barring significant IRROPS where they are prioritizing people actively traveling that day, getting a reasonably quick (within a few hours) resolution like this via Twitter is pretty standard.
I also don't use Twitter regularly and have had my beef with DL Twitter specifically in the past. But, it is the perfect channel for non-time-sensitive stuff like this. There have been others in this thread steadfastly resistant to Twitter in general. All I'd say on that is tou don't have to like it, but realize it is a tool available to you as a customer, and it is the right tool for certain situations. It did work. And when I wrote "Their response time was astonishingly fast", I really meant "astonishingly"... as in, within a minute mostly, and the longest time (on a different day) was maybe 3 minutes. That is pretty amazing. I guess there was *nothing* else going wrong anywhere! GC |
LAX-ATL
STEEL-CUT OATMEAL AND QUINOA |
AeroMexico now seems to allow you to select meal
Got an email today for flight from SFO to MEX over the weekend.
While online I also saw could select meal for MEX to ICN. Maybe its known already. But not sure, and seems AeroMexico does not have its own Forum. https://cimg1.ibsrv.net/gimg/www.fly...17626461c2.png |
Originally Posted by DL2SXM
(Post 26385679)
This is not the 90's anymore. To many people still have that entitlement attitude. |
Upcoming Flight:
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SEA to HNL upcoming Asian Barbeque Short rib over jasmine rice with scallions, Fresno peppers, broccoli, and toasted seaseme seed Grilled Salmon with tomato bacon jam, sugar snap pea, carrot, mushroom, and potato hash. |
Ordering meals on international flights question
We are flying Business Class DTW-CDG rt September 5 and returning September 18. Will I receive an email asking me to make meal selections before the flights like is done when flying within the states?
I called the Delta 800 number and the customer representative did not understand what I was asking about. I called a second time and the representative said the ability to make meal selections on flights within the states did not exist and also did not exist for international flights but I could order specialty meals through her. Thanks.........Lane |
Yes you should get the email: If for whatever reason you do not I would suggest reaching out to the Twitter team. On another note it amazes that DL agents still have a problem with SDC rules (years later on paid F) and other things like this. Makes one wonder what the actual training is. |
Originally Posted by apodo77
(Post 31456156)
Yes you should get the email: If for whatever reason you do not I would suggest reaching out to the Twitter team. On another note it amazes that DL agents still have a problem with SDC rules (years later on paid F) and other things like this. Makes one wonder what the actual training is. I wouldn't be surprised if there's also an enforced culture of "make things that cost Delta money more difficult" even if that means feigning ignorance of basic rules. SDC almost certainly costs Delta money, hence the higher-level reluctance to streamline the process. As to the meal pre-order system, it's already haphazard (AA's process is vastly superior), so I wouldn't expect it to be widely known among Delta employees. |
Pre-ordering Delta One Meal JFK to LHR
Just got my email from Delta to preselect my meal for my trip on Wednesday. It's my second time flying in business so not that familiar with what's generally good to select or avoid. If anyone has some insight or has had any of these with Delta it would be much appreciated.
1) Braised Short Rib - mascarpone polenta, pepperonata, haricot verts, black pepper jus 2) Slow Roasted Chicken Breast - pearl couscous, broccolini, tomato-pecorino pesto 3) Baked Rigatoni - basil cream, parmigiana-reggiano, Swiss chard, summer vegetables 4) Shrimp Scampi - potato puree, sautéed spinach, summer squash Also, does anyone know if I will be able to use the Virgin Atlantic Clubhouse at JFK if it's a direct flight to LHR (and the Virgin Atlantic Revivals Lounge in LHR)? I booked my flight through Delta and it's a Delta flight if it means anything. Thanks! |
I’ve had the braised short ribs. Excellent. |
Honestly, I'd avoid the chicken because, well, it's airplane chicken. The others are all good depending on your palate!
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Originally Posted by Lane412000
(Post 31456146)
We are flying Business Class DTW-CDG rt September 5 and returning September 18. Will I receive an email asking me to make meal selections before the flights like is done when flying within the states?
I called the Delta 800 number and the customer representative did not understand what I was asking about. I called a second time and the representative said the ability to make meal selections on flights within the states did not exist and also did not exist for international flights but I could order specialty meals through her. Thanks.........Lane |
I had the shrimp scampi last week, it was pretty good. |
Originally Posted by matthewnyc
(Post 31456577)
Also, does anyone know if I will be able to use the Virgin Atlantic Clubhouse at JFK if it's a direct flight to LHR (and the Virgin Atlantic Revivals Lounge in LHR)?
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