Jan 10, 2014, 3:20 pm
Last edit by: bgriff
Summary of Changes and Frequently Asked Questions
These changes are effective May 1, 2014
This topic is a prime candidate for Wikipost. Let's see if we can't pull one together incorporating the details of the changes, as well as DLCorpGirl's responses to some of our questions.
SkyClub membership has been split into two tiers: Executive and Individual.
Executive members may guest two individuals, or immediate family (spouse + children under 21) without additional charge. Executive members may guest up to 2 additional individuals for $29 each per visit.
Individual members must pay for all guests. Individual members may guest up to 2 individuals, or immediate family (spouse + children under 21) for $29 each per visit.
Lifetime Memberships will be converted to Lifetime Executive Memberships, per DLCorpGal.
30 Day Skyclub Pass - this has been discontinued per Delta contacts.
American Express Delta Reserve and American Express Platinum or Centurion Card (not American Express Delta Platinum co-branded credit card, but American Express non-branded Platinum Charge Card) members may guest up to 2 individuals, or immediate family (spouse + children under 21) for $29 each per visit.
The fee for the Delta Gold American Express and Delta Platinum American Express cardmembers will increase to $29 per visit, per DLCorpGal.
Diamond Medallions may upgrade to an Executive Membership as a Choice Benefit or by using miles or cash to pay the difference. No confirmation on miles, but the cash difference is confirmed to be $145 if done by 3/1/15 per DLCorpGal. NOTE: Diamond Medallions have Executive Membership until 2/28/15. After this date, they will have Individual Membership by default.
Alaska Board Room membership is a workaround as of 1/15/14 for $450 1 year - $1050 3 years and includes 2 guests FREE or family. Note, however, that the AS/DL relationship isn't as good as it used to be and there's no guarantee that the Board Room/SkyClub reciprocity relationship will continue as it currently exists. -- As of February 2015 AS club membership no longer includes guests at Delta lounges.
These changes are effective May 1, 2014
This topic is a prime candidate for Wikipost. Let's see if we can't pull one together incorporating the details of the changes, as well as DLCorpGirl's responses to some of our questions.
SkyClub membership has been split into two tiers: Executive and Individual.
Executive members may guest two individuals, or immediate family (spouse + children under 21) without additional charge. Executive members may guest up to 2 additional individuals for $29 each per visit.
Individual members must pay for all guests. Individual members may guest up to 2 individuals, or immediate family (spouse + children under 21) for $29 each per visit.
Lifetime Memberships will be converted to Lifetime Executive Memberships, per DLCorpGal.
30 Day Skyclub Pass - this has been discontinued per Delta contacts.
American Express Delta Reserve and American Express Platinum or Centurion Card (not American Express Delta Platinum co-branded credit card, but American Express non-branded Platinum Charge Card) members may guest up to 2 individuals, or immediate family (spouse + children under 21) for $29 each per visit.
The fee for the Delta Gold American Express and Delta Platinum American Express cardmembers will increase to $29 per visit, per DLCorpGal.
Diamond Medallions may upgrade to an Executive Membership as a Choice Benefit or by using miles or cash to pay the difference. No confirmation on miles, but the cash difference is confirmed to be $145 if done by 3/1/15 per DLCorpGal. NOTE: Diamond Medallions have Executive Membership until 2/28/15. After this date, they will have Individual Membership by default.
Alaska Board Room membership is a workaround as of 1/15/14 for $450 1 year - $1050 3 years and includes 2 guests FREE or family. Note, however, that the AS/DL relationship isn't as good as it used to be and there's no guarantee that the Board Room/SkyClub reciprocity relationship will continue as it currently exists. -- As of February 2015 AS club membership no longer includes guests at Delta lounges.
Updates to Delta Sky Club membership Options
Jan 28, 2015, 7:58 am
#1621
Join Date: Nov 2014
Programs: DL FO, DL Reserve, AMEX Plat, Priority Pass, Global Entry
Posts: 248
Don't drink the free drinks, and don't consume the excess calories of the free snacks, and you just might live 2/3rds of that time to enjoy the lounge!
Jan 28, 2015, 8:11 am
#1622
Join Date: Jun 2004
Location: San Diego
Programs: IHG Spire Amb, HH Diamond, DL Diamond and 1MM
Posts: 3,611
Last week I asked at the Sky Club when my Executive membership expires. The agent told me that her system showed mine would end 12/25/2015. I told her I have a family trip scheduled at the end of March, and she said it should still be valid then and I could guest them (spouse and under 18) in. I have high hopes that it's true.
I think I first turned Diamond a few years back on 11/28 in the same year Delta was handing out double Perk Choices to Diamonds (That error was long since stopped). Maybe the differing expirations somehow trace back to the date we first turned Diamond + one month.
Jan 28, 2015, 11:00 pm
#1623
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,423
According to the app (assuming it's correct) I have exec membership through Sep of this year.
Feb 19, 2015, 1:28 pm
#1624
Join Date: Sep 2012
Location: USA
Programs: Delta PM
Posts: 168
Wow, what a cluster.
I have been trying to get a straight answer on what it takes to upgrade my upcoming Individual SkyClub membership (free by being a Diamond) to an Executive.
I finally received a message from @DeltaAssist on Twitter that it's $145 if paid before 2/28/15, and $245 if paid after 3/1/2015.
But I cannot, for the life of me, get ANYONE at Delta to take my money. The SkyClub desks at JFK and ATL are dumbfounded. The Diamond line acknowledges that I'm supposed to be able to pay cash but cannot find the formal funnel to accept my payment and upgrade me.
What a nightmare. And it's going to become a more vicious one come 3/1 when families are rejected en masse from the SkyClub.
Anyone having any luck upgrading as a Diamond?
I have been trying to get a straight answer on what it takes to upgrade my upcoming Individual SkyClub membership (free by being a Diamond) to an Executive.
I finally received a message from @DeltaAssist on Twitter that it's $145 if paid before 2/28/15, and $245 if paid after 3/1/2015.
But I cannot, for the life of me, get ANYONE at Delta to take my money. The SkyClub desks at JFK and ATL are dumbfounded. The Diamond line acknowledges that I'm supposed to be able to pay cash but cannot find the formal funnel to accept my payment and upgrade me.
What a nightmare. And it's going to become a more vicious one come 3/1 when families are rejected en masse from the SkyClub.
Anyone having any luck upgrading as a Diamond?
Feb 19, 2015, 2:25 pm
#1626
Join Date: Aug 2004
Location: XNA
Programs: Delta KM/DM, Hyatt GP Plat, HHonors Gold
Posts: 328
If the buy-up is only $145, then that would be a terrible use of a Choice Benefit.
Feb 19, 2015, 2:32 pm
#1627
Join Date: Sep 2012
Location: USA
Programs: Delta PM
Posts: 168
Feb 19, 2015, 4:37 pm
#1628
Join Date: Aug 2004
Location: XNA
Programs: Delta KM/DM, Hyatt GP Plat, HHonors Gold
Posts: 328
Wow, what a cluster.
I have been trying to get a straight answer on what it takes to upgrade my upcoming Individual SkyClub membership (free by being a Diamond) to an Executive.
I finally received a message from @DeltaAssist on Twitter that it's $145 if paid before 2/28/15, and $245 if paid after 3/1/2015.
But I cannot, for the life of me, get ANYONE at Delta to take my money. The SkyClub desks at JFK and ATL are dumbfounded. The Diamond line acknowledges that I'm supposed to be able to pay cash but cannot find the formal funnel to accept my payment and upgrade me.
What a nightmare. And it's going to become a more vicious one come 3/1 when families are rejected en masse from the SkyClub.
Anyone having any luck upgrading as a Diamond?
I have been trying to get a straight answer on what it takes to upgrade my upcoming Individual SkyClub membership (free by being a Diamond) to an Executive.
I finally received a message from @DeltaAssist on Twitter that it's $145 if paid before 2/28/15, and $245 if paid after 3/1/2015.
But I cannot, for the life of me, get ANYONE at Delta to take my money. The SkyClub desks at JFK and ATL are dumbfounded. The Diamond line acknowledges that I'm supposed to be able to pay cash but cannot find the formal funnel to accept my payment and upgrade me.
What a nightmare. And it's going to become a more vicious one come 3/1 when families are rejected en masse from the SkyClub.
Anyone having any luck upgrading as a Diamond?
Next I called the DM line. I was told I could do it in person at any SkyClub. I told them I tried at MSP this week and they didn't know anything about it. After another hold, I was told to wait until 3/1 and then I would be able to do it online or in person. I asked about a possible price increase going into effect on 3/1 and was told that they didn't have any information on pricing.
Feb 19, 2015, 5:11 pm
#1629
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
That's despicable if they refuse to take your money before the price increases by $100.
I wonder whether other categories of SC memberships are being similarly increased in price.
I wonder whether other categories of SC memberships are being similarly increased in price.
Feb 19, 2015, 6:48 pm
#1631
Join Date: Sep 2012
Location: USA
Programs: Delta PM
Posts: 168
Understatement of the year. I know that Delta's IT is lacking, but seriously, this is just completely and utterly broken. No one should have to try this hard to give a company money.
What's going to happen is this. On 3/1, hordes of oblivious Diamonds are going to march into a SkyClub with their family, and they'll be told they no longer have an Executive membership. Then they'll be told to pay $29 per guest or pay the $695 for an Executive membership. At which point it's going to get very heated.
I have a really tough time believing that this process is this broken, but it is.
What's going to happen is this. On 3/1, hordes of oblivious Diamonds are going to march into a SkyClub with their family, and they'll be told they no longer have an Executive membership. Then they'll be told to pay $29 per guest or pay the $695 for an Executive membership. At which point it's going to get very heated.
I have a really tough time believing that this process is this broken, but it is.
Feb 19, 2015, 8:24 pm
#1634
Join Date: Jan 2010
Location: CT
Programs: DL DM 2MM, MR LTT, Hilton D, Hertz PC. National Emerald Exec, UA Silver(thanks to Marriott)
Posts: 2,026
Feb 19, 2015, 11:08 pm
#1635
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
The lifetime paid memberships would probably last a few years longer.
I don't expect the paid lifetime memberships to survive beyond the end of this decade.
Va Ave has declared the end to lifetime benefits before. And, if they find a way to do so to their advantage, I am confident they would try again.