Will delta honor a pricing glitch?
Dec 27, 2013, 1:48 pm
#136
Join Date: Jul 2010
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From the fare levels, I've been wondering whether these could be some sort of non rev rates that were mistakenly released to the general public. Or perhaps a programmer got the decimal point wrong. IIRC both of these have been causes of some previous mistake fares, not necessarily on DL. If they're B-UP fares, that might support the decimal point theory.
Dec 27, 2013, 2:04 pm
#137
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i'm just wondering if some genius who scored some mistake fare will write a letter of complaint to Delta asking for the full value of the ticket towards the MQD threshold...
'Dear Delta, ordinarily, this I fare would have cost me $3,000.00. However, due to the fare glitch last week and the emotional toll its caused me and my family, I think it would only be appropriate for Delta to compensate me for what would have been the full fare in MQD and the extra MQM's in my skymiles account. Thank you in advance for your understanding'.
'Dear Delta, ordinarily, this I fare would have cost me $3,000.00. However, due to the fare glitch last week and the emotional toll its caused me and my family, I think it would only be appropriate for Delta to compensate me for what would have been the full fare in MQD and the extra MQM's in my skymiles account. Thank you in advance for your understanding'.
Last edited by DL2SXM; Dec 27, 2013 at 2:37 pm
Dec 27, 2013, 2:08 pm
#138
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i'm just wondering if some genius who scored some mistake fare will write a letter of complaint to Delta asking for the full value of the ticket towards the MQS threshold...
'Dear Delta, ordinarily, this I fare would have cost me $3,000.00. However, due to the fare glitch last week and the emotional toll its caused me and my family, I think it would only be appropriate for Delta to compensate me for what would have been the full fare in MQS and the extra MQM's in my skymiles account. Thank you in advance for your understanding'.
'Dear Delta, ordinarily, this I fare would have cost me $3,000.00. However, due to the fare glitch last week and the emotional toll its caused me and my family, I think it would only be appropriate for Delta to compensate me for what would have been the full fare in MQS and the extra MQM's in my skymiles account. Thank you in advance for your understanding'.
Dec 27, 2013, 2:19 pm
#139
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Because DL is operating under federal DOT rules and Best Buy is operating under state advertising laws. You should have gone to your State Attorney General.
FWIW Best Buy has a fairly clear Errors disclaimer on the conditions of use legalize. Which is more than I can say about most of DL's CoC.
FWIW Best Buy has a fairly clear Errors disclaimer on the conditions of use legalize. Which is more than I can say about most of DL's CoC.
Dec 27, 2013, 2:29 pm
#140
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random luck mostly. i usually miss out too but this one i got in on because i am on dansdeals facebook group and i saw someone post a question about delta's website error... that made me think must be mistake fare and found the info quickly thereafter
some things you can do are:
1) set up alerts on slickdeals for each of the major airlines. You might get a lot of false positives but this would have alerted you
2) set up feedly to track the major blogs. this got posted to dansdeals
beyond that i can't think of much beyond spending 24/7 in mileage run forum
some things you can do are:
1) set up alerts on slickdeals for each of the major airlines. You might get a lot of false positives but this would have alerted you
2) set up feedly to track the major blogs. this got posted to dansdeals
beyond that i can't think of much beyond spending 24/7 in mileage run forum
Then FB took that functionality away
But the WSJ writer was alerted to the deal via the @DansDeals tweet it seems.
Dec 27, 2013, 7:49 pm
#142
Join Date: Aug 2010
Location: texas
Posts: 5
pricing glitch
The pricing glitch will be honored IF a ticket number was generated. As terms and conditions read,'no fare is guaranteed until ticketed'. Even if you got a $20.00 roundtrip ticket, the airline HAS TO honor it as long as there's a ticket number. (006**********).I hope a lot of people got lucky. I didn't. :-(
Dec 27, 2013, 8:47 pm
#143
Join Date: Sep 2003
Location: Long Beach, CA
Programs: DL DM
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Sorry but 5 pages of folks bragging about an essential theft kind of puts me in a mood. I have scruples. Yes dl published it...yes dl is honoring it....yes you all know it is a mistake and took advantage. Period. So many on here say I feel that I am better than others. That couldn't be further from the truth until this charade. I am better than a common thief. I don't take advantage.
Last edited by bubbashow; Dec 27, 2013 at 8:58 pm
Dec 27, 2013, 8:51 pm
#144
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That's quite an accusation. Did your stock go down today, or something?
Dec 27, 2013, 10:17 pm
#146
Join Date: Nov 2009
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While I chose not to take advantage of this deal, I don't think any less of those who did. Do you believe that the actions of DL management & employees are always scrupulous? I certainly don't, so have no problem with turnabout being fair play in this instance.
Dec 28, 2013, 12:08 am
#147
Join Date: Sep 2003
Location: Long Beach, CA
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Look at me, trying to make a moral stance to a group that prides itself on stealing, gaming, and trickery. There are many on here that will steal the pillow or blanket from BE and stuff their pockets with Splenda at Starbucks all because you paid your money. Pitiful. I am BETTER than those people.
I am glad that DL has established MQD because in the past, these same thieves would have used their 100 rt fares as basis for all types of demands to DL as their "most valuable" customers. Now, DL is tracking it...it is available to every employee that sees your record. They know what you are worth. Its too bad that many of these people don't know their own worth - in the grand scheme of things.
Dec 28, 2013, 12:24 am
#148
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Ahem. The vagaries of the ethics & morals of taking advantage of this deal is also under discussion here should anyone want to continue that discussion there.
Last edited by tcook052; Dec 28, 2013 at 12:44 am
Dec 28, 2013, 1:44 am
#150
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Sorry but 5 pages of folks bragging about an essential theft kind of puts me in a mood. I have scruples. Yes dl published it...yes dl is honoring it....yes you all know it is a mistake and took advantage. Period. So many on here say I feel that I am better than others. That couldn't be further from the truth until this charade. I am better than a common thief. I don't take advantage.