Will delta honor a pricing glitch?
#1
Original Poster
Join Date: Jun 2013
Location: NYC
Posts: 937
Will delta honor a pricing glitch?
Looking to go to the Caribbean in January and just priced up LGA->ATL->PUJ->ATL->JFK for $240 including first class on the NYC/ATL legs. Don't really love the idea of a layover on this short flight but for that bargain of a price of course i couldnt pass that up.
I checked back half an hour later and the price had jumped back up to a more realistic $475 in economy. I'm assuming that was an error that Delta fixed, however if I had booked the ticket would Delta have honored it? Or do they have the right to cancel a ticket like this?
I've heard of stories where an error put up flights for $1 or something equally rediculous and all tickets were subsequantly cancelled however as $240 is a semi-realistic fare (admittedly very very low) could a customer claim that they were taking advantage of a bargain fare rather than trying to game the system?
Thoughts?
Thanks
I checked back half an hour later and the price had jumped back up to a more realistic $475 in economy. I'm assuming that was an error that Delta fixed, however if I had booked the ticket would Delta have honored it? Or do they have the right to cancel a ticket like this?
I've heard of stories where an error put up flights for $1 or something equally rediculous and all tickets were subsequantly cancelled however as $240 is a semi-realistic fare (admittedly very very low) could a customer claim that they were taking advantage of a bargain fare rather than trying to game the system?
Thoughts?
Thanks
#2
Join Date: Dec 2013
Posts: 6
Delta: Orlando to Hawaii - will it be honored?
So my Fiance and I have been looking for tickets to Hawaii for our honeymoon next September and I think I have struck gold. For a brief moment I was able to book two round trip, first class tickets from MCO to HNL for, drum-roll please...$166.60.
I am shocked, but called after booking to confirm the flight and all seems well, confirmation email received and Amex charged. So now, flyertalkers, what's the chance of them actually honoring this? I attached a screenshot of the confirmation email with identifying information taken out.
I am shocked, but called after booking to confirm the flight and all seems well, confirmation email received and Amex charged. So now, flyertalkers, what's the chance of them actually honoring this? I attached a screenshot of the confirmation email with identifying information taken out.
#3
Join Date: Aug 2007
Programs: DL DM
Posts: 1,079
Looking to go to the Caribbean in January and just priced up LGA->ATL->PUJ->ATL->JFK for $240 including first class on the NYC/ATL legs. Don't really love the idea of a layover on this short flight but for that bargain of a price of course i couldnt pass that up.
I checked back half an hour later and the price had jumped back up to a more realistic $475 in economy. I'm assuming that was an error that Delta fixed, however if I had booked the ticket would Delta have honored it? Or do they have the right to cancel a ticket like this?
I've heard of stories where an error put up flights for $1 or something equally rediculous and all tickets were subsequantly cancelled however as $240 is a semi-realistic fare (admittedly very very low) could a customer claim that they were taking advantage of a bargain fare rather than trying to game the system?
Thoughts?
Thanks
I checked back half an hour later and the price had jumped back up to a more realistic $475 in economy. I'm assuming that was an error that Delta fixed, however if I had booked the ticket would Delta have honored it? Or do they have the right to cancel a ticket like this?
I've heard of stories where an error put up flights for $1 or something equally rediculous and all tickets were subsequantly cancelled however as $240 is a semi-realistic fare (admittedly very very low) could a customer claim that they were taking advantage of a bargain fare rather than trying to game the system?
Thoughts?
Thanks
#9
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,306
Friend of mine managed to score two r/t tickets at these prices without even meaning to! He assumed it was some kind of promotion, rather than a mistake.
I'd have expected to see more discussion of it here if it were a major glitch. Perhaps the error was fixed within minutes? What a lucky so-and-so....
I'd have expected to see more discussion of it here if it were a major glitch. Perhaps the error was fixed within minutes? What a lucky so-and-so....
#10
Join Date: Oct 2004
Location: IND
Programs: Delta PM, Hilton Gold, Clubcarlson Silver
Posts: 24
Same here, saw IND-OCC in Y for $75 in March. Timed out before I could check out.
Thought there was some law that said that airlines had to honor the ticketed price.
Anyone know if that is true?
Thought there was some law that said that airlines had to honor the ticketed price.
Anyone know if that is true?
#13
Join Date: Jun 2012
Location: NYC
Programs: DL DM, HH Gold, SPG Gold, Natl Exec
Posts: 449
#14
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,059
There is no such law. Inventory can change at any time between the time you price a flight and the time you actually purchase it.