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Delta and new DL.com Profiles A Lot About You

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Old Jun 12, 2013, 7:24 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Schmoops
Figured a highly collaborative effort like this needs a wikipost. As items and codes are confirmed, let's centralize them in one place rather than thumb through hundreds of discussion posts.

How to pull your information
Log into your SkyMiles account at Delta.com, then visit this link: https://www.delta.com/databroker/bcdata.action

What the items indicate
v01: Closest airport to home address (encoded using key 1)
v02: Country of residence
v03:
v04: Preferred departure airport/city (encoded using key 2)
v05: Language
v06: discSpndngAmt, in thousands
v07: Skymiles status level
v08: State/province (encoded using key 2)
v09: Pay with Miles eligible
v10: sunTrstInd
v11: prefDestCity
v12: MQS
v13: Hotel loyalty programs stored in DL.com profile (encoded using key 2, see post #829)
v14:
v15: Income, in thousands
v16: Current age + 99
v17: 1/2/3 MM Status
v18: Home value, in thousands
v19:
v20: SkyClub member
v21: SkyMiles account number
v22: Experian Mosaic segment (encoded using keys 1 and 3, see http://www.flyertalk.com/forum/delta...l#post20913445) Description here and Segment Details here
v23: Saved search destination airports (encoded using key 1)
v24: SkyClub renewal date (coded using key 3)
v25: Saved payment information (encoded using key 1) AND SPG status (encoded using key 1, see http://www.flyertalk.com/forum/delta...l#post20913463)
v26: Gender/prefix (1=male/Mr, 2=female/Ms/Mrs, 3=Dr/other) (to be confirmed)
v27:
v28: SkyMiles account number with 3 leading zeros (called "CustID" in previous data)
v29: Logged in (SM account)
v30: Customer Value Score (Questionable, and scale is unknown)
v31: RDM balance
v32: Dream trips from DL.com profile (encoded using key 2)
v33: MQM balance
v34: Activities & Interests from DL.com profile
v35:
v36:
v37:
v38:
v39: ?? Duplicate for Language ??
v40: ?? Duplicate for Country of Residence ??

Encoding

Three different coding keys are used for variables 01, 04, 08, 13, 22, 23, 24, 25, and 32. For full mappings, click here: Keys 1, 2, and 3
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Delta and new DL.com Profiles A Lot About You

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Old Jan 25, 2013, 11:28 am
  #331  
 
Join Date: Apr 2003
Location: Seattle, WA
Programs: DL DM/1MM, Natl Exec Elite, Bonvoy Plat, Hyatt Glob, Hilton Diam
Posts: 382
Originally Posted by dknn
I'm a Diamond
Customer Value: 23
Mindset: SS

90% of my travel are M+ fares as our company dictates that we travel on Fully Refundable Tickets and depending on the market it could be H, M, B, Y, but usually Y.
Hi, where do you work? And are you hiring?
doubleA is offline  
Old Jan 25, 2013, 11:29 am
  #332  
 
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
BTW, those who are making the assumption that a "0" score is the lowest should know that Experian sometimes uses "0" to mean "cannot be rated." For example, on a credit report, "1" means paid as agreed upon, "2" means thirty days late, "3" means sixty days late, etc. "0" actually means Experian does not have enough information, and, in my industry, much caution is taken to NOT use a zero adversely. it's not negative.

It could be here that "0" simply means DL doesn't have enough data to rate the customer.
CJKatl is offline  
Old Jan 25, 2013, 11:29 am
  #333  
 
Join Date: May 2006
Location: GA
Programs: VA-PLT, QF-GLD, DL-GM, UA-ex1K, AA-exPLT, HH-DM, IHG-PLT, MR-GLD
Posts: 8,242
For the record, my Mosiac seems pretty close. I rent but my home value is about right based on my address. Income is low but potentially what I stated on AMEX a few years back.

DM, custValSeg = 11, minsetSeg = SS
CPMaverick is offline  
Old Jan 25, 2013, 11:32 am
  #334  
 
Join Date: May 2012
Location: MSP
Programs: Delta Skymile DM, Marriott Platinum, PC Gold, Avis Chairman's Club, National EE
Posts: 728
Mine did as well!

Originally Posted by paulmoscow
It seems somebody just woke up in Atlanta, my profile in "bcdata.action" went completely blank.
Teamstone is offline  
Old Jan 25, 2013, 11:33 am
  #335  
 
Join Date: Mar 2011
Posts: 647
Am I doing something wrong?

I am logged in, and then I click on the OP's link in another tab. It returns the file, which I open in a text editor, but there is very little data there. Most fields are blank (:""), but there are a few "N" values (including "skyPrtyInd":"N", which is odd since I am GM).

It is also showing: "isLoggedIn":"N", which is odd, since I am logged in....

Thanks.
flyerwma is offline  
Old Jan 25, 2013, 11:34 am
  #336  
 
Join Date: Feb 2008
Location: JFK,ATL,LGA (the rest of the world follows)
Programs: DL KM/DM/2MM (NH Plat emeritus, CO Plat emeritus, and no place like home)
Posts: 3,190
Originally Posted by flyerwma
Am I doing something wrong?

I am logged in, and then I click on the OP's link in another tab. It returns the file, which I open in a text editor, but there is very little data there. Most fields are blank (:""), but there are a few "N" values (including "skyPrtyInd":"N", which is odd since I am GM).

It is also showing: "isLoggedIn":"N", which is odd, since I am logged in....

Thanks.
Game over, the DL IT took this function off... probably they're working a different way to transfer the data as we speak :-)
DLroads is offline  
Old Jan 25, 2013, 11:34 am
  #337  
 
Join Date: May 2012
Location: MSP
Programs: Delta Skymile DM, Marriott Platinum, PC Gold, Avis Chairman's Club, National EE
Posts: 728
It may have been pulled off line. I am getting as well now.

Originally Posted by flyerwma
Am I doing something wrong?

I am logged in, and then I click on the OP's link in another tab. It returns the file, which I open in a text editor, but there is very little data there. Most fields are blank (:""), but there are a few "N" values (including "skyPrtyInd":"N", which is odd since I am GM).

It is also showing: "isLoggedIn":"N", which is odd, since I am logged in....

Thanks.
Teamstone is offline  
Old Jan 25, 2013, 11:34 am
  #338  
 
Join Date: Sep 2011
Location: Wherever I happen to be....
Programs: DL EOS...
Posts: 1,111
One thing I've learned from this excersize is that what little I will be "logging in" to DL 'will be taking new precautions.
Ti22 is offline  
Old Jan 25, 2013, 11:40 am
  #339  
 
Join Date: Jul 2010
Location: MKE
Programs: DL-MM-Diamond HH-Diamond
Posts: 3,218
DLCORP Guy is here coincidence? Please explain what this is to us?
MR_MAMA is offline  
Old Jan 25, 2013, 11:45 am
  #340  
 
Join Date: Jul 2006
Location: Inland Empire!
Programs: NW Plat (formerly), UA 1K, Hilton Silver, Hyatt Plat
Posts: 2,917
Originally Posted by Vuelos
the mosaic would be based on your location (9 digit zip) and possibly a cross-section of income and other factors. There will always be red herrings in the datasets but Experian's data is almost always spot on... there's a reason they are used in the marketing field.
If it were taken from my current rental zipcode, it is a very middle class area, with most living in new homes. This is the only apartment complex in the zipcode and it is upscale. Not the economically low financial class, undereducated group that my mosaic code describes.
How is it that Experian doesn't know that I own an apartment in Manhattan?
secretsea18 is offline  
Old Jan 25, 2013, 11:47 am
  #341  
 
Join Date: Jan 2007
Posts: 5,679
Originally Posted by MR_MAMA
DLCORP Guy is here coincidence? Please explain what this is to us?
An exploit that could expose DOB information to outside parties would be an expensive outcome. I think that had more to do with the shut off versus some vague marketing codes.
motytrah is offline  
Old Jan 25, 2013, 11:50 am
  #342  
 
Join Date: Jun 2006
Location: NYC
Programs: DL PM MM SC; GE; Bonvoy Titanium; IHG Diamond
Posts: 2,310
Originally Posted by secretsea18
How is it that Experian doesn't know that I own an apartment in Manhattan?
They don't know I do, either. My home value is 0.
ShopAround is offline  
Old Jan 25, 2013, 11:52 am
  #343  
 
Join Date: Mar 2012
Posts: 34
mine is also 0
Krdog88 is offline  
Old Jan 25, 2013, 11:52 am
  #344  
 
Join Date: May 2006
Location: GA
Programs: VA-PLT, QF-GLD, DL-GM, UA-ex1K, AA-exPLT, HH-DM, IHG-PLT, MR-GLD
Posts: 8,242
Originally Posted by motytrah
An exploit that could expose DOB information to outside parties would be an expensive outcome. I think that had more to do with the shut off versus some vague marketing codes.
Disagree. Your DOB is available when you are logged in now. The data we were looking at was only available when you are logged in.

Just because it is in a text format doesn't mean it's public knowledge. If Delta took this down, it is only because of the information it contains that is NOT in our DL profile. Nobody can see it without your password
CPMaverick is offline  
Old Jan 25, 2013, 11:56 am
  #345  
 
Join Date: Oct 2007
Programs: Now just a lowly DL PM/1MM. This industry needs some competition. It's just not enjoyable anymore.
Posts: 3,543
Originally Posted by MR_MAMA
DLCORP Guy is here coincidence? Please explain what this is to us?
I'm guessing fat chance we will hear anything from DL about this, although there are probably a few red-faced individuals on Virginia Avenue right now....
DLdweeb is offline  


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