RealHJ

Is the FB availability at the normal ("classic") pricing or at a higher level? If it's not normal award availability, then you can't book that with DL (you can only book normal - X and O class - awards with DL, not any higher tier ones) and you are seeing phantom availability, so nothing you can do. If, however, it is "classic" (normal price, not a higher price) available on FB, then while there is a chance that somehow it's "not available" to DL, it's more likely actually available and you should at least try to push with DL (e.g. escalate to Global Ticketing Support) to get it set.

msp3

If I'm using the companion cert, any chance of upgrades to Comfort+ (or even domestic first) from SPG/Delta Crossover? HNL-LAS is new starting next month...

Zorak

If both of you are SPG Plat with Crossover, then some chance, otherwise for companion upgrades where the companion has no status the primary member must be a DL Medallion of some sort.

guitarguy19

Just used our cert for a RT flight from DTW-DEN. No issues.

The flights that I searched before were a mix of far classes from the eligible list (L,U,T,X,V), and all of the options were available when I searched through the cert link.

guam17

It showed up on FB as "classic" pricing. Not sure what the issue was, I tried the Plat line multiple times, and they were not able to book it regardless of how I set up the flights which were listed as available on DL.com (tried TATL segments on DL or AF). They could book the DL segments, but not the AF ones. Finally, I just used the dates that showed as available on AS and it worked, I went segment by segment with AS figured out all the flight numbers and dates and called in to book and that worked. Either the medallion line folks were lying, or DL was showing availability that wasn't actually there. I actually found searching AS much easier, not sure why I didn't think of it before - I guess it wouldn't show availability on KLM, but whatever. Either way, worked out in the end, just had to flip the inbound/outbound destinations for the open jaw (we had a preference for going to the beach destination first, but oh well, no big deal). Skymiles are such a pain in the ... compared to using AS miles, I don't get why they make it so damn hard, well I guess I do, but still annoying. Thanks for the help.

RealHJ

The same flights/date were available on AS? If so and you booked it, then it was a DL side issue 100%. If it was different dates/flights you ended up booking with AS, then it could have been an issue where FB shows "classic" flights but it's not available to other airlines still (not common but I believe it happens from time to time).

guam17

AS was not showing the original flights DL.com/FB showed as available, so I switched dates and the destinations to dates AS showed as available and booked those through DL. I don't know, no big deal as the dates still work fine, just would have been easier and saved me a ton of time if DL.com actually listed accurate availability on AF. One of the medallion desk folks said that even if FB shows classic inventory, they can't always book it as FB doesn't release all of those seats to partners, but they should be able to if it shows up on DL.com. Could be BS, I dunno. Next time I will just search with AS, doesn't seem like there is ever much KLM availability anyway.

RealHJ

Yes, the AS search is, at the moment at least, one of the best ways to search for real AF availability. I believe AF has some awards it shows as "classic" but with a slightly higher price than normal, which are N/A to others (basically close-to-normal-price awards only available FB members). At least, that is how it was a few years ago..

The dullta.com search is broken - or inaccurate, to be precise - not just for AF/KL, but also a lot of time for MU, and others.

heyglu

Hoping this is the right place and that y'all can clarify something for me.

If someone else uses a DL credit or PWM to book a flight for me, do I earn still earn MQMs for the flight?

akcae

The PASSENGER is always the person who earns miles/points for flights. Whose name is on the credit card or the mileage account from which miles came to book is irrelevant.

heyglu

'tis what I believed true but wanted to double check there were no oddities about this scenario before I embark on a 20k mi MR

Bowgie

I used an Amex cert to book SAN-JFK in January.
On the credit card payment page, the price changed. Perhaps a fare decrease. I dunno.
I can't replicate this by just buying a regular cash pair of tix on Delta.com, and that was my last BOGO cert.

Might be an interesting exercise for FT'ers to book a rt using BOGO cert. Be sure to click thru to payment.
Dates to approx mid-February for my booked routing are on Delta's cyber Monday sale, so maybe that's the reason.

largeeyes

I was trying to see what a redemption on Garuda would cost from CGK to SOQ(Sorong), but I can't even get the connection to display, despite there being flights that day. Will online booking display intra-Indonesia flights such as that(in this case, with a stop in UPG)? How can I figure out availability and cost if not?

xolinlevh

Just used one of mine which was set to expire next year for a last min day trip. A fare both ways, decided to bring my father along for fun. Worked like a charm (always has, I've never had an issue using these....)

dafunk10

using my companion certificate for a trip to Key West over New Year's.....using Hilton Honors points at Casa Marina as well

12/30/2017: BNA->ATL->EYW
1/4/2018: EYW->ATL->BNA